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SureCritic / Hyundai Dealer / Huffines Hyundai Plano / LUKE RODGERS
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LUKE RODGERS

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(36 reviews)
79

Reviews of LUKE RODGERS

Verified Customer
Dallas, TX
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Professional car service
This is my second Hyundai I purchased and I love my Kona. When I take my car in for service I appreciate the quality service they always provide. Great place to have your Hyundai serviced.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/06/2022 09:11 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Plano, TX
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
verified customer Verified Customer
10
Category: Service
Great service from the service department
The service was excellent. Quick check in and quick check out and I really loved the ride offered home.
Employees worked with
LR
LUKE RODGERS
TJ
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Tommy J.
Plano, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always great service!
Luke Rogers (Service advisor) took great care of me and my vehicle. The service was was great and done in a timely manner. Everyone was friendly and the coffee was good!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/15/2022 12:36 PM

Tommy, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Fairview, TX
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fast Service with Friendly Advisor
Scheduled online and arrived a tad bit early. I decided to wait at the dealership and thought I would be in there forever. I figured I would use the wait time to get some work done. I hadn't got thru all my email before my advisor was standing there with my keys. Impressive compared to other places.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/08/2022 02:51 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
BG
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Brenda G.
Lewisville, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick service and nice employees
My car was ready faster than what it takes in other places. Employees were friendly, knowledgeable, and effective. I will return for my next service.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/04/2022 05:13 AM

Brenda, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
LJ
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Lisa J.
Dallas, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good experience
The media states Hyundai has a fix for the FIRE threat but Huffines Hyundai states there is not one yet .They did not let me know this before I drove over there for my first appointment. My second appointment went much better and two recall problems were fixed.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/04/2022 05:11 AM

Lisa, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Mc Kinney, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Quick service
Oil change service after buying my car from the McKinney location. Quick service but I wish the details of my purchase would have transferred to the Plano location. I thought they would share info. Otherwise, great experience.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/01/2022 07:00 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Plano, TX
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customer Verified Customer
10
Category: Service
Great customer care team
Great customer service and is
very engaging
Employees worked with
LR
LUKE RODGERS
Verified Customer
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Sharp people, sharp service
I appreciate the service agent keeps me in touch about progress and quick to answer questions capably! The waiting room is large, clean and has good coffee!!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/15/2022 09:00 AM

Kathryn, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Carrollton, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellence
Great service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/14/2022 09:38 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
EP
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Efren P.
Rowlett, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Luke was amazing
Luke was amazing
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/03/2022 07:28 AM

Efren thank you for your feedback. Luke is amazing We are happy to have him on our team!

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
SC
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Sandra C.
Carrollton, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Luke Was Awesome!
Luke handled my check-in, service and return of my car very quickly. He was courteous and professional. Give that young man a raise!!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/28/2022 02:10 PM

Sandra, thank you for your feedback. We are happy to have Luke on our team and look forward to serving you next visit. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Plano, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding service and very friendly staff.
I have a great experienced with the staff. The service was done in appropriate time. Staff was follow up with a phone to make sure that everything is ok. I am appreciate very much the staff is taking time to explained what the service was done and to make sure that everything is ok with me. I will definite to bring my car back to this dealership for the regular maintenance and repair.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 01/22/2022 01:30 PM

Thank you very much for the wonderful remarks. We look forward to taking care of you in the future. 

Brandon Henson Service Director 972-867-5000
Employees worked with
LR
LUKE RODGERS
SL
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Sam L.
Richardson, TX
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great job
Easy scheduling and fast service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/21/2022 12:27 PM

Sam, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Garland, TX
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
Once the car was taken back they were very mindful of my time an kept me up to date on progress.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/14/2022 01:43 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Plano, TX
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customer Verified Customer
10
Category: Service
Outstanding
Absolutely faultless service.
Employees worked with
LR
LUKE RODGERS
Verified Customer
Dallas, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
Good service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/27/2021 05:42 AM

Thank you for your feedback. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
KR
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Kathryn R.
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service dept.
The first time we had an oul change I think our vehicle was washed but not second time?
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/13/2021 05:33 AM

Kathryn, thank you for your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
LR
LUKE RODGERS
Verified Customer
Aubrey, TX
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional!
Exceptional!

Mr. Luke Rodgers deserves a bonus for exceptional hospitality,
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/08/2021 05:28 AM

Marie, thank you for your feedback. I got your name corrected in a system.  On the vehicle pulling to the right, we need to take a loook at it. Merry Christmas and Happy New Year.

Craig Ellis Service Manager 972-202-2168

Employees worked with
LR
LUKE RODGERS
HA
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Heba A.
Dallas, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love service
?
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/07/2021 12:33 PM

Heba, Luke and I thank you for your feedback. We appreciate it and look forward to taking care of you in the future. 

Craig Ellis Service Manager 972-202-2168

Employees worked with
LR
LUKE RODGERS
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