MA

MARCUS ANCHETA

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 reviews)
100

DN
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Daniel N.
Tallahassee, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2020
verified customer Verified Customer
Category: Service
Great service
Love having the valet experience!
Recommended
Employees worked with

MD
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Marc D.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customer Verified Customer
10
Category: Service
Great experience
I strongly recommend this dealership
Employees worked with

Verified Customer
Lynn Haven, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customer Verified Customer
Category: Service
Fast and friendly service
Once in line for service, we received our loaner to drive around Tallahassee which we did. It was a 2021 G80 and very nice. Our car was ready in three hours and was cleaned and detailed! Very pleased with Marcus Ancheta and Lee who worked in customer service.
Recommended
Employees worked with

Verified Customer
Quincy, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customer Verified Customer
Category: Service
No comment
No comments
Recommended
Employees worked with

IA
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Iyad K A.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Service
Great service
Dee in service department is awesome. Oil change and maintenance appointments never been so smooth and fast. Enjoying the genesis service valet!
Recommended
Employees worked with

EK
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Etele K.
Boca Raton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
verified customer Verified Customer
Category: Service
Exceptional service!
The whole team was outstanding with service, performance and all!
Recommended
Employees worked with

Verified Customer
Midway, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
verified customer Verified Customer
Category: Service
Having great people
Great service -car salesperson-Mr.Credic
Recommended
Employees worked with

Verified Customer
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
verified customer Verified Customer
Category: Service
Quality
I purchased by Genesis G90 at another dealership and had my first service with Werner Genesis this week. Every aspect of services from pickup, to delivery, to detailing was outstanding.
Recommended
Employees worked with

MP
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Michael P.
Crawfordville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customer Verified Customer
Category: Service
Great Service and Valet
Marcus and team were amazing! Easy scheduling and valet was a great experience! Must use Werners service department! Ask for a Marcus!
Recommended
Employees worked with

WW
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Warrie W.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020
verified customer Verified Customer
Category: Service
Consistency in responding to calls.
They understood my problem was bigger that just a broken down car. Problem 1: How do I get the cart to you; over 90 miles away? Problem 2: How do I get the car back from Tallahasse, FL to memphis, TN; about 550 miles away. They helped with suggestions on that. But, more than anything, they got to the root of the problem quickly and made the repair quickly. They did a overall service check on the car and found some things that was said to have been done by the seller that was not done.
Recommended
Employees worked with

DP
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Donald P.
Thomasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customer Verified Customer
Category: Service
**
This dealership is AWSOME, Dee and Marcus are great.
Recommended
Employees worked with

WB
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William B.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
verified customer Verified Customer
Category: Service
Professional
Quick response to recall notice.
Recommended
Employees worked with

Displaying all 12 Review
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