Thank you for choosing Tameron Hyundai for your vehicle service needs.
Joe BajaliaAmy, thanks for your kind words and good review. I appreciate your willingness to re-score us at a 5 star. Please let me know if there is anything I can do for you.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Thank you for the feedback Nicholas.
Joe BajaliaThanks for taking the time to re-score your survey. I appreciate you and your business.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Thanks again for your kind words Nicholas. Please do not hesitate to give me a call if I can help you in any way.
Thanks
Matthew Austin
Assistant Service Manager
205-314-0311
Mary
We will contact you first thing Monday to get this resolved for you.
Thank you for speaking with me today. I appreciate your willingness to re-score your survey, and your business. Please do not hesitate to call or text if there is anything else we can do for you Mary.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Thanks for the kind words and great survey. I also appreciate you given us the chance to service your car. Thanks for deciding to give us a 5 start survey. I have resent that to your email. I look forward to seeing you for your service on your next visit.
Thanks,
Matt Austin
Assistant Service Manager
Tameron Hyundai
205-314-0311
Thank you for the survey. We look forward to your next visit with us.
Joe BajaliaMr. Greenough
Hyundai has not supplied the dealers with the parts to perform the recall juts yet. Currently there is no remedy for the 195 on your vehicle as we stated. This is not a dealership issue but a manufacture issue. The survey is a direct reflection of the dealership at time of visit. I hope you can re score us with a five star , seeing how the issue is not with the dealership.The manufacturer sends correspondence to the customer in regards to any and all re calls as soon as possible whether or not the dealership has parts or not.
Thanks for re-scoring the survey for us Thomas. Please let me know if there is anything I can do for you.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Chuck, thank you for taking some time out of your day to discuss your survey and the servicing of your car. It was truly a pleasure talking with you. I look forward to working with you and your wife in the future. I would also like to thank you for agreeing to re-score our survey. I hope you and your wife have a Merry Christmas and a Happy New Year.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Thanks again!
Matt Austin
Assistant Service Manager
Thank you for your business and feedback. I have always appreciated you and your wife as customers and look forward to helping you with your car needs in the future. Thank you for taking the time to perform a rescore of your survey. Please feel free to call me if there is anything you need.
Thanks,
Matt Austin
Assistant Service Manager
205-314-0311
Thanks for taking the time to re-score your survey. We appreciate your business and look forward to being able to help you in the future.
Thanks,
Matt Austin
Assistant Service Manager
Mrs Starks
We apologize for the poor shuttle service. We have tried contacting you several times to better understand what occurred. We strive to provide five star service , so your feedback is greatly appreciated.
Thank you for taking the time to fill out our survey. We always appreciate the feed back and use it to better our service to our customers.
I tried to reach out to you and left you a message. I am looking forward to discussing your recent service, so that I can know exactly what happened and fix it for the future.
If you ever have any other questions or concerns, please do not hesitate to contact me at any time.
Sincerely,
Jeni Short
Tameron Hyundai Service
205-314-0323
Thank you for taking the time to fill out our survey. We always value our customers feed back and we appreciate the 5 star rating.
If you ever have any questions, please contact us at any time.
Sincerely,
Jeni Short
Tameron Hyundai Service
Mr. Meade
It was nice speaking to you today. I appreciate the feedback because it helps me better serve my customer's. I apologize for not properly diagnosing your vehicle and repairing it. It is unfortunate that our technicians make mistakes at times and when that happens Tameron will always do what is wright by our customers. I hope this isolated incident will not keep you from visiting our store again. If you have any questions feel free to reach out to me at any time.
I geatly appeciate the Re Score on the survey Rita . Feel free to reach out to me at any time if you have any questions at all.
Sincerely
I Apologize for the poor communication. We will be reaching out to you shortly to better understand what happened so that we make sure you get five star service from us.
Joe BajaliaElizabeth
The survey is a direct reflection of your service experience. Could you rescore us based on your visit.
Sorry for any inconvenience we have caused Mr. Wilkin. I will be sure to have a meeting with out staff to make sure they are correctly following there processes.
Joe BajaliaThank you for the Rescore on the survey Mr. Wilkin.
Joe BajaliaI apologize for the poor service you received. You have been a long time customer of ours and i hope this incident will not keep you from coming back to us. I don't think you have had any other issues with us. Please give us another opportunities to redeem ourselves. I will resend you another survey to fill out. Please ask for me at your next visit so that i can make sure that your visit with us is perfect. We aim to give 5 star service and get 5 star survey's.
Joe BajaliaMr. Stearns
I thank you for taking the time to speak with me today about your last service experience with us. I can assure you that I will make you happy. I value you as my customer and will make it a point to address any concerns you may have. I look forward to seeing you at our scheduled time.
Sincerely
Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250
Mr. Stearns
I have sent you a rescore request for concern resolution. Hopefully , since I have addressed your concerns , you can give me a 5 star response. I would greatly appreciate your feedback. If you have any questions or concerns , feel free to reach out to me.
Sincerely
Joe Bajalia AL030
Mr. Ferguson
It is counter productive to keep filling out bad surveys about us. The 30k service you paid for is the same everyone else pays for. I had offered you to come by so we can sit and discuss cost of ownership.
It is unfortunate that people make mistakes. We try to give everyone the benefit of the doubt and understand that people do make mistakes and often times the experience ends on a positive note regardless of the mistake. We are not perfect, but we are the most outgoing Hyundai Dealership and we love to helping people. Maybe you can forgive us for not tightening a screw and give us another try.
Thank you for the kind words. We appreciate you and your business.
Matt Austin