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SureCritic / Hyundai Dealer / Lia Hyundai of Hartford / MATTHEW P BARTMAN
MB

MATTHEW P BARTMAN

Lia Hyundai of Hartford
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 reviews)
75

Reviews of MATTHEW P BARTMAN

CB
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Charmin B.
Hartford, CT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service at Lia
Lia Hydinda is an exceptional dealer when you’re looking to buy are service a car they go the last mile to make their costumers well satisfied before leaving the location.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 03/22/2022 12:13 PM

Thank you so much!

Employees worked with
MB
MATTHEW P BARTMAN
JH
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Janice H.
Hartford, CT
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
A very good
The service that I received was great. I enjoy going there. Nice customer service and workers.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 03/09/2022 12:13 PM

Great customers make it easy!!! Thank you so much.

Employees worked with
MB
MATTHEW P BARTMAN
MI
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Maricelis I.
Newington, CT
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Service department did an excellent job
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 03/09/2022 12:14 PM

Thank you so much! Always a pleasure.

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Bolton, CT
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customer Verified Customer
6
Category: Service
Made things right
The service manager reached out after I had not the best experience with the service department and offered to repair the car but I had already had it fixed so instead refunded the diagnostic charge. It’s always good to see businesses reach out to customers and make things right as well as gather information to improve how they operate.
Employees worked with
MB
MATTHEW P BARTMAN
DR
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David R.
Chaplin, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
excellent service
The service provided by Lia Hyundai is exceptional highly recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 02/28/2022 07:23 AM

Thank you, Great Customers!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Hartford, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
?????????? thank you ne on time along with my recall
Everything was done on time along with my recall. Thank you
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 01/18/2022 12:27 PM

Thank you, Great to read

Employees worked with
MB
MATTHEW P BARTMAN
MC
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Michael C.
Higganum, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Happy customer
I could not ask for more from service experience. It was faster than expected and the staff and facility were great. They could use better snacks in the wait area.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 01/11/2022 05:15 AM

Thank you for the great feedback! Yes We should have the snacks in better order for your next visit, I do apologize for that. Please let us know if you need us. Thanks agian.

Employees worked with
MB
MATTHEW P BARTMAN
MB
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Mary B.
West Hartford, CT
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Happy customer
Excellent service. I love the emails reminding me when service is due. Easy to make appointments online and courteous personnel, prompt service on arrival.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 01/11/2022 05:16 AM

Thank you, We are happy to read this!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Rocky Hill, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Expectations exceeded
Took my recent purchase (Hyundai Elantra) in to service and was glad to find out that I didn’t need as much done as I thought. Ordered a maintenance package based on mileage and it was unnecessary although could’ve happened without any second thoughts on my part. Staff was proactive and transparent.

I was also satisfied with a free oil change due after purchase, a benefit that was unknown and wouldn’t have been considered unless offered.

Very good experience.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 12/30/2021 10:04 AM

This is Great to Read, Happy New Year!!! Thank you

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Glastonbury, CT
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Lia Hyundai of Hartford
The service staff at Lia Hyundai of Hartford had my best interest in mind from the first time I spoke with them.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 12/13/2021 06:26 AM

Thank you So much!! I am happy to read this!! Thank you for choosing us to service your vehicle(s).

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Windsor, CT
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
First service on my car. Process went very smooth from making an appointment through the service.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 11/03/2021 08:15 AM

Thank you for the feedback. Hope you are enjoying your vehicle.

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Rocky Hill, CT
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
Good
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/19/2021 07:44 AM

Thank you!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Orlando, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great
Great dealership
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/08/2021 08:34 AM

Great Customer!!! Thank you!!

Employees worked with
MB
MATTHEW P BARTMAN
SD
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Stephen D.
North Haven, CT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Lia never fails me
Always exceptional service. I drive from North Haven and even though I could go elsewhere I remain loyal due to Lia and their awesome staff.
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 09/20/2021 06:59 AM

Thank you for being an awesome customer!! I am happy that things went well and we will do our best to continue!!

Employees worked with
MB
MATTHEW P BARTMAN
DK
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Dinesh K.
Hartford, CT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent timely service
All good
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 08/25/2021 08:38 AM

Thank you very much!

Employees worked with
MB
MATTHEW P BARTMAN
DM
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Daniel M.
Newington, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great!
Hard to be exceptional all the time but that seems to be what you do.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 07/19/2021 01:22 PM

Thank you, Great Customer's make it easy for us!!!!

Employees worked with
MB
MATTHEW P BARTMAN
RS
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Robert S.
Granby, CT
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service visit
All good
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 07/12/2021 01:36 PM

Thanks

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
East Hartford, CT
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Friendly, fast, free service that was included when I purchased my Tucson
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 07/01/2021 07:21 AM

Thank you

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
West Hartford, CT
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good job
Everything good
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 04/02/2021 01:17 PM

That is great to hear, have a good weekend! thank you!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Bristol, CT
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service, polite and professional employees.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 02/23/2021 06:10 AM

Great Customers! Thank you

Employees worked with
MB
MATTHEW P BARTMAN
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