MC

MICHAEL CANTY

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(84 reviews)
87

JL
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JEFFREY L.
Woodbridge, CT
2023 PALISADE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/11/2022
verified customer Verified Customer
6
Category: Sales
Love car but has issues
I need to be able to separate Brandfon from corporate Hyundai. With new cars, corporate needs to be able to answer all questions about parts/accessories/and features. To not know if the 2022 hitch will fit the 2023 model of the exact same car is unacceptable. Brandfon needs to be more responsive to emails. When I get an email from the GM and I respond with a request to email/call me and they don't, it's on them. Spending north of 50K on a car and the keyless entry and blue link not working and the dealership saying they can't do anything is unacceptable. Situation still not resolved. I should not have to wait 2 weeks for them to look into it and still not hear anything back. How many times can I hit reset on the radio????
Jack R. from Brandfon Hyundai responded on 09/15/2022 05:39 AM

good morning,

our Parts Manager Chris Vilette is working to try and get you some information from Hyundai.

thank you 


SB
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Shawn B.
Branford, CT
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2022
verified customer Verified Customer
7
Category: Sales
good
generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/03/2022
6
Category: Sales
Had a ok experience. Nice personal, felt a little missed lead
The place contacted me. I felt they were pushing certain vehicles. I wanted a smaller vehicle but was told bigger vehicles are for me. They quoted me one price, then it turned out it was high price once I was signing the paperwork. They said they go through tiers, when I asked how that works I was told don’t worry about knowing. My experience was ok.
Jack R. from Brandfon Hyundai responded on 01/04/2022 02:54 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business. Our sales manager will reach out to you in reference to your visit.

please stay safe!

jack ryan


SR
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Sandra R.
Shelton, CT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Jack R. from Brandfon Hyundai responded on 03/24/2021 11:51 AM

our management team wii reach out to you in reference to you visit.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/29/2021 02:02 PM

please help us out with a rescore! Mike said he spoke with you and will take care of you when you come in. we would truly appreciate your help.

please stay safe

jack ryan


Verified Customer
New Milford, CT
2023 ELANTRA N
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2023
verified customer Verified Customer
7
Category: Sales
Sales staff very friendly
Sales staff was very friendly. Was able to answer all my questions in a timely manner. Sales Manager was a bit pushy though.

Verified Customer
Branford, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Category: Sales
Easy purchase during hard times.
During Covid-19 I was able to buy a hard to get Ioniq 5 site unseen through use of the website, independent reviews, and phone calls with Tyler who was very helpful. The staff was also extremely accommodating at reducing the person to person interactions during final paperwork and delivery to meet my needs. Looking forward to continued satisfaction post-sale. Oh, and the car is awesome!

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
8
Category: Sales
Nice purchase experience of a new Ioniq 5.
I was able to actually put money down on a purchase over the phone and conduct a lot of business over email because of Covid-19. The staff was also extremely accommodating at reducing the person to person interactions during final paperwork and delivery to meet my needs. Looking forward to continued satisfaction post-sale. Oh, the car is awesome!
Jack R. from Brandfon Hyundai responded on 02/09/2022 12:08 PM

thank you for trusting us with the purchase of your 2022 Ioniq. we truly appreciate your business.

please stay safe!

jack ryan

Jack R. from Brandfon Hyundai responded on 02/10/2022 05:09 AM

thank you!


SB
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Shawn B.
Branford, CT
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2022
verified customer Verified Customer
7
Category: Sales
good
generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

KH
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Katherine H.
Dayville, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customer Verified Customer
Category: Sales
First new car
I had a great friendly experience everything was done in a timely fashion, I’m very happy with my new vehicle!!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2021
Category: Sales
First new vehicle purchased
Great experience! Fast, easy and not too complicated!
Recommended
Jack R. from Brandfon Hyundai responded on 07/13/2021 01:47 PM

thank you for trusting us with the purchase of your 2021 Elantra. we truly appreciate your business.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 07/14/2021 04:45 AM

thank you


Verified Customer
New Haven, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2020
verified customer Verified Customer
Category: Sales
Good job
Thanks
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 11:06 AM

thank you for trusting us with your automotive needs.

please stay safe

jack ryan


Verified Customer
New Haven, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
Sales Representative
My sales rep Mr. Rafael Once was the best. He help me through the whole process. He answered every question and was very patient.
Recommended

PF
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PAULETTE F.
East Haven, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customer Verified Customer
10
Category: Sales
They know their stuff !!!
Went browsing for a car with my mother. Several dealerships were either out of stock or provided terrible service. From the moment we entered Brandfon Hyundai, they were knowledgeable and courteous . Mr. Krishan Sharma provided outstanding service throughout the entire Process, as if we were members of his own family. Look forward to doing business with this team again. Strongly recommended!

WJ
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WILLIAM J.
Guilford, CT
2023 ELANTRA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2023
verified customer Verified Customer
10
Category: Sales
An good experience in term of purchasing a new car,
The dealer was competent, efficient and committed to making the process convenient for me in an informative and friendly manner.

JK
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JAMES K.
Monroe, CT
2023 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customer Verified Customer
10
Category: Sales
Purchased and Elantra
I worked with Lexi and she was fantastic. It was the best car buying experience I've had and the car has been great so far. I live in Monroe and have options but it was worth the ride.
Jack R. from Brandfon Hyundai responded on 02/02/2023 05:59 AM

thank you for trusting us with the purchase of your 2023 Elantra. We truly appreciate your business.

thank you 
jack ryan


DC
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DAVID C.
West Haven, CT
2023 KONA EV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customer Verified Customer
10
Category: Sales
Brandfon Hyundai Excellence at Every Level
Our experience at Brandfon Hyundai was exceptional from our first meeting with Salesman Michael Brown to every level of management and finance. They made the process of purchasing a car from them enjoyable at every level of the process.

CC
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CAROL C.
East Haddam, CT
2023 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2022
verified customer Verified Customer
10
Category: Sales
Great car buying experience
I LOVE my new Santa Cruz. I highly recommend Branford Hyundai.

CL
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CATHERINE L.
East Haven, CT
2023 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2022
verified customer Verified Customer
10
Category: Sales
Awesome service
My first time with Chris was great the second car even better the level of service unmatched thanks Chris

BA
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BRIAN A.
Kansas City, MO
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customer Verified Customer
10
Category: Sales
Easiest car purchase ever.
We have owned a lot of cars and this was the smoothest purchase ever. Numbers were exactly what they said. Raphael, management and finance were all great. Would definitely do business with Brandfon again!

Verified Customer
Guilford, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customer Verified Customer
7
Category: Sales
Good service
Chris was very nice and personable. The car is lovely

EB
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EDIN B.
Milford, CT
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customer Verified Customer
10
Category: Sales
Friendly
Listens to what customer wants

WP
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WINIFRED P.
Shelton, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2022
verified customer Verified Customer
10
Category: Sales
Great car buying experience!
We were so happy with our experience the minute we got to the lot. Jim D. the salesperson was very kind, patient, showed us a few cars he was not pushy we weren't sure what car we were going to buy, after going yo several other dealers and knew what we wanted we did not hesitate to call Jim.
Thank you for making our car buying experience enjoyable.

LE
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LISA E.
Wallingford, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
verified customer Verified Customer
10
Category: Sales
Very clean dealership. Staff professionalism overall is excellent
Pristine environment. Professional staff overall. They make the process easy for buyers, taking the least amount of time possible. I've used this dealership for > 10 years!
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