MH

MICHEAL HENDRIX

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Verified Customer
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
I had a good experience. Mike was very helpful. The wait time was not too long.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/21/2020 07:57 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

HN
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Helmut N.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service Advisor and Service Manager
Friendly Service Advisors and an very helpful Service manager. Good quality service and repairs.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/15/2020 08:16 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with

NM
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Nicole M.
Suwanee, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2020
Service Type: Maintenance
Category: Service
EXCELLENT SERVICE!!
Michael,

You deserve a perfect score! I got in and out very quickly and was very pleased with the customer service!
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 11/25/2020 12:44 PM

THANK YOU FOR TAKING THE TIME TO TALK WITH ME. HOPE YOU HAVE A GREAT THANKSGIVING 

Employees worked with

Verified Customer
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Wonderful facility and staff
The staff at AutoNation are incredibly knowledgeable and helpful. My service advisor and technician worked very hard and quickly in order to have my car returned to me in a appropriate amount of time. I would recommend their service department to everyone.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/27/2020 05:55 AM

Thank you for your awesome feedback. We appreciate you taking the time to do our survey and award us with 5 stars.

Employees worked with

JG
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Jose G.
Mission, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Experience
This guys would do what ever it takes to get you on a vehicle, they work hard and doesn't take long like in other dealerships I've been through in the past alsome service...
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/23/2020 06:23 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

AV
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Adrian V.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
AWESOME
Great staff that is very uinformed and ready to assist you.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/18/2020 06:20 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with

MD
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Matt D.
Suwanee, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Everyone was super amazing and did an amazing job getting my brakes finished in a timely and efficient way!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/28/2020 07:32 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/28/2020 07:38 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with

JA
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Jamie A.
Auburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good group of guys in the service dept.
Always helpful
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/06/2020 04:36 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

BH
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Brandon H.
Bethlehem, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome Customer Service
It’s a great experience each and every time I bring my vehicle in.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/28/2020 08:09 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with

CC
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Claire E C.
Winder, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kindness
The service Repairman are kind.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2020 05:36 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

Verified Customer
Lula, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Attention to detail and customer service
The technicians need to be committed in doing an HONEST job!
Not Recommended
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 09/11/2020 08:22 AM

Thank you for your feedback we will be in touch with you for a resolution 

Employees worked with

PH
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Pang H.
Hoschton, GA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2020
verified customer Verified Customer
Category: Service
Reached out to fix issue I left on my 1st review.
They reach out and was able to resolved the issue I left on my 1st review. Will consider going back for future services. Thanks for reaching out to help get everything resolved
Recommended
Employees worked with

PH
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Pang H.
Hoschton, GA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2020
verified customer Verified Customer
Category: Service
Reached out to fix issue I left on my 1st review.
They reach out and was able to resolved the issue I left on my 1st review. Will consider going back for future services. Thanks for reaching out to help get everything resolved
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2020
Service Type: Repair
Category: Service
No good
Left my interior dirty and finger prints all all over.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/09/2020 06:54 AM

Thank you for your feedback and taking the time to do our survey. A representative from Autonation will reach out to you to see how we can better serve you.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/09/2020 07:52 AM

CURRENTLY WORKING WITH CUSTOMER TO RESOLVE ISSUE - 

Employees worked with

DB
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David B.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Justin did a great job!
Excellent persistence and follow through to determine and resolve our issue
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/02/2020 05:35 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with

MK
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Marcia K.
Blairsville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service dept and sales
Polite
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/31/2020 05:46 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with

CL
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Crumley L.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Check in,updates re the problems
Very good at keeping you informed
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/31/2020 05:47 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with

RH
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Rachael H.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
5 star
Excellent service from start to finish
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/25/2020 10:14 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with

Verified Customer
Sugar Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, Friendly Service
In and out quickly for regularly scheduled maintenance. No surprises.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/31/2020 08:28 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with

Verified Customer
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Pleasant experience
Stopped by to have an issue looked at. Was resovled. Also was due for my oil/filter change and they took care of that as well. Staff friendly and courteous. Very good visit.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/30/2020 05:10 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with

TT
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Tywanna T.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service
Over all
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/27/2020 05:38 AM

Thank you for your feedback and taking the time to do or survey and award us with 5 stars.

Employees worked with
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