Business Solutions
SureCritic / Auto Body / Demo - Plus/Premium / Michael Nelson
MN

Michael Nelson

Demo - Plus/Premium
Overall Rating
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(15 reviews)
47

Reviews of Michael Nelson

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
10
Great service, great team
These guys are always great, will recommend
Mark C. from Demo - Plus/Premium responded on 04/18/2024 10:43 AM

We're thrilled to hear that you had a great experience with us, Mark! Thank you for the recommendation. We look forward to serving you again soon.

Employees worked with
MN
Michael Nelson
CN
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Ciara N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
10
Quick and efficient
I went here and received great service at a fair price. I will be returning and tell all my friends
Michael N. from Demo - Plus/Premium responded on 08/23/2023 11:03 AM

Thank you for taking the time to write such a positive review, Ciara! We are so glad to hear that you received great service. We are passionate about delivering quality service and appreciate your feedback. We look forward to seeing you again soon.

Employees worked with
MN
Michael Nelson
TS
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Tiffany S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2023
verified customer Verified Customer
10
Great experience
I had the best experience at lunch with Michael.
Michael N. from Demo - Plus/Premium responded on 07/27/2023 01:26 PM

Thank you for your kind review, Tiffany! We're thrilled that Michael was able to provide you with a memorable experience. We'll make sure he knows about your positive review - it means a lot!

Employees worked with
MN
Michael Nelson
MN
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Michael N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/27/2023
verified customer Verified Customer
0
Terrible service at lunch with Michael
Michael is our favorite partner but his service today was absolutely awful. We will never schedule another lunch meeting with Michael. I hope he sees this feedback and takes it seriously.
Employees worked with
MN
Michael Nelson
MN
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Michael N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customer Verified Customer
10
Melanie was fantastic!
Can’t get over how well Melanie handled the situation. Karla was also fantastic. Look forward to seeing this team again down the road!
Michael N. from Demo - Plus/Premium responded on 07/27/2023 01:24 PM

Thank you, Michael, for your wonderful review! We are so glad to hear that Melanie and Karla provided excellent service. Their hard work and dedication to our customers is something we take great pride in. We hope you visit us again soon!

Employees worked with
MN
Michael Nelson
MN
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M N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2023
verified customer Verified Customer
0
Terrible Customer Service with Melanie
Melanie was the worst technician that I've ever experienced. My white Toyota Prius will never be the same. Please return my car cleaner than it was!
Employees worked with
MN
Michael Nelson
JR
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Julio R.
Bainbridge Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
10
Fantastic Service
Thanks guys. Really appreciate all the help getting me back on the road with an engine rebuild. I 100% trust this place.
Employees worked with
MN
Michael Nelson
MN
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Michael N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2023
verified customer Verified Customer
10
Nice Demo!
Very good job by Tim!
Mark C. from Demo - Plus/Premium responded on 06/21/2023 10:20 AM

Thank you, Michael, for the positive review of Tim's work. We're glad to hear you were pleased with your experience and appreciate your loyalty.

Employees worked with
MN
Michael Nelson
CN
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Ciara N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2023
verified customer Verified Customer
10
Quick Great Service
This place is amazing. I was in and out in no time. No issues and the employees are wonderful.
Employees worked with
MN
Michael Nelson
TF
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Tim F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
10
Team Professionals
Customer satisfaction, beats other shops in pricing, highly recommended
Employees worked with
MN
Michael Nelson
DB
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David B.
Mercer Island, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/01/2023
3
terrible job on my oil change
they messed up my oil change and it took three hours to get the job done. They also got the seats dirty and left the car a mess.
Employees worked with
MN
Michael Nelson
MC
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Mark C.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/01/2023
5
Wasn't the worst, wasn't the best
The owner is a bit grumpy, but they did fix my 1989 Yugo, so that's a win
Employees worked with
MN
Michael Nelson
DB
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David B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2023
9
really good service
took my f350 here for service. They were great. fixed the oil leak and the truck was ready by the end of the day. I do wish they would have given it a complimentary wash considering how much money I spent with them. Overall, happy with the service.
David B. from Demo - Plus/Premium responded on 02/13/2023 10:46 AM

Thank you for your positive review! We are glad to hear that you were satisfied with the service we provided. We apologize for not providing a complimentary wash and we will take your feedback into consideration for future services.

The manager

Employees worked with
MN
Michael Nelson
DB
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David B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2023
9
great service
took my f350 here for service. They were great. fixed the oil leak and the truck was ready by the end of the day. I do wish they would have given it a complimentary wash considering how much money I spent with them. Overall, happy with the service.
Greg B., Customer Operations Manager from Demo - Plus/Premium responded on 02/14/2023 09:46 AM

Thank you for your positive review! We are glad to hear that you were satisfied with the service and that your truck was ready by the end of the day. We apologize for not providing a complimentary wash and will take your feedback into consideration for future visits.

Employees worked with
MN
Michael Nelson
DB
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David B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2023
9
great service
took my f350 here for service. They were great. fixed the oil leak and the truck was ready by the end of the day. I do wish they would have given it a complimentary wash considering how much money I spent with them. Overall, happy with the service.
Greg B., Customer Operations Manager from Demo - Plus/Premium responded on 02/14/2023 09:47 AM

Thank you for your positive review! We are glad to hear that you were happy with the service and that your truck was ready by the end of the day. We apologize for not providing a complimentary wash and will take your feedback into consideration for future visits.

Employees worked with
MN
Michael Nelson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Great work
Test test test
Employees worked with
MN
Michael Nelson
Displaying all 16 Review
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