MC

MICHELLE CAMERON

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5 reviews)
53

Verified Customer
Gainesville, FL
2021 Hyundai Sonata Hev
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Terrible service
Michelle is completely clueless and misinformed me about price. A tire rotation and oil change took 9 hours for completion
Eric D. from Parks Hyundai of Gainesville responded on 03/23/2022 07:51 AM

Thank you for taking the time to let us know about your visit. We are working on staffing and training.

Employees worked with

AH
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Ana H.
Alachua, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
The staff at this office are very helpful and kind.
luciano n. from Parks Hyundai of Gainesville responded on 02/03/2022 05:15 AM

Thank you for taking the time to provide us with
feed back. We greatly appreciate the opportunity
to make improvements throughout our dealership. We
hope to see you on your next service visit!

Employees worked with

RS
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Richard S.
Williston, FL
2022 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Outstanding
The quality of service is amazing .the personal friendly and so helpful.
luciano n. from Parks Hyundai of Gainesville responded on 01/28/2022 04:17 AM

Thank you for taking the time to provide us with
feed back. We greatly appreciate the opportunity
to make improvements throughout our dealership. We
hope to see you on your next service visit!

Employees worked with

MS
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Milton S.
Gainesville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Excellent maintenance service
Parks Hyundai of Gainesville offers excellent service. The only issue is the web based appointment scheduler. I was sent a link by email and the application was not working. Once you make a appointment by phone there are no issues, the service is fast, within 2 hours of my appointment the car was fully served, ready and clean. Complete diagnostic information was given in writing and by email. Excellent friendly service.
luciano n. from Parks Hyundai of Gainesville responded on 12/24/2021 05:25 AM

Thank you for taking the time to provide us with
feed back. We greatly appreciate the opportunity
to make improvements throughout our dealership. We
hope to see you on your next service visit!

Employees worked with

PR
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Patricia R.
Newberry, FL
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
miss pat
i was told the first time not enough miles. when i did the girl told me two to three weeks. called the salesman and got in in twom days.
Karl "Bucky" B., Service Manager from Parks Hyundai of Gainesville responded on 11/01/2021 10:09 AM

Thank you for taking the time to fill out our survey. We appreciate your feedback and we look forward to serving you next visit.

Karl "Bucky" Buchwald
Service Manager
(352) 372-4251
kbuchwald@parksofgainesville.com
Employees worked with
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