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SureCritic / Hyundai Dealer / Gateway Hyundai Fargo / NANCY LEIGH SELVIG
NS

NANCY LEIGH SELVIG

Gateway Hyundai Fargo
Overall Rating
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(11 reviews)
37

Reviews of NANCY LEIGH SELVIG

Verified Customer
Stephen, MN
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Category: Service
Elantra
Customer service is outstanding!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 10/05/2023 08:06 AM

Your kind words mean a lot to us, thank you and have a wonderful day!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
Verified Customer
Gardner, ND
2021 ACCENT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/28/2023
verified customer Verified Customer
6
Category: Service
AC fix
Took over a month to get in to get my air conditioning looked at. They ended up not finding a leak and just regarding it. Had to put dye in to see if they can find the leak later. Great service other than the long wait to get in.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 06/28/2023 10:53 AM

I am sorry that the wait is longer now, we have a very high influx of service customers in the last few months. We have been working as hard as we can to get through these RO's and get back to a normal turn around time, thank you for your understanding and I hope we can servie your vehicle again in the future!

 

Zach Lachowitzer
Customer Relations Manager
701-282-5522

Employees worked with
NS
NANCY LEIGH SELVIG
JA
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JOHN A.
West Fargo, ND
2010 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2023
verified customer Verified Customer
10
Category: Service
Quick Service
Nancy did a tremendous job!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 02/13/2023 06:38 AM

Thank you for the kind review and working with us here at Gateway Hyundai, we look forward to seeing you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
ES
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ERIC S.
Moorhead, MN
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customer Verified Customer
10
Category: Service
Great dealership great people
Excellent service experience. Friendly people and fast service getting my vehicle back to me.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 01/11/2023 01:11 PM

Thank you for the review, we appreciate your business and hope to see you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
KK
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KELLI K.
West Fargo, ND
2016 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customer Verified Customer
10
Category: Service
Awesome Experience
Excellent service and communication! Price was lower than I anticipated!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 12/23/2022 12:57 PM

Thank you for such kind words, we appreciate your business and look forward to your next visit.

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
Verified Customer
Clitherall, MN
2017 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customer Verified Customer
7
Category: Service
Excellent service all around
Very good and timely service. Courtesy drivers were exceptional.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 11/02/2022 08:47 AM

Thank you for the kind words regarding your visit, we appreciate your business and hope to see you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
CH
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CODY H.
Fargo, ND
2020 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2022
verified customer Verified Customer
10
Category: Service
Amazing
I received great service on my vehicle
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 07/07/2022 07:04 AM

Thank you for the kind review, this is wonderful to hear and we are very glad you chose to service with us at Gateway Hyundai!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
Verified Customer
Wahpeton, ND
2006 Hyundai Azera
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Place is a joke
Came back with more issues than went in with, advisor wouldn’t hear me out so had to talk with a supervisor. Only then did they dig in more to realize the issue wasn’t coming from where they said which id been trying to explain
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 04/05/2022 06:47 AM

I am sorry to hear that this happened, this has been brought up to our service manager and they will be reaching out at as soon as they can. Thank you.

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
JG
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Jeff G.
Moorhead, MN
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Hyundai service
I wasn’t as happy with my last service as I normally am. I previously always worked with one of 2 service advisors and was always happy with them. I was not able to work with them this time. I hope they are still working there. If not, they lost some very good people who always went above and beyond to make the service experience great.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/16/2022 06:33 AM

Thank you for the feedback regarding your last visit, we appreciate your business and hope our current team of advisors can provide the high level of service you expect and deserve from us here at Gateway Hyundai!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
CW
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Charles W.
Wahpeton, ND
2006 Hyundai Azera
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Vehicle returned with more issues than arrived
3 weeks - said it was fixed, brought back now my locks, windows, and trunk don’t work. Wiring mishap that was “fixed” but actually just screwed up more
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/03/2022 06:43 AM

Thank you for leaving us this review, this has been sent to our management team to review and work over with you. I hope we are able to come to a resolution and get back to providing a quality service experience!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
LN
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Lukman N.
Moorhead, MN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service
Great service
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 12/09/2021 01:21 PM

Thank you for the feedback, we hope to see you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
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