NS

Nicholas Schulz

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 reviews)
76

CC
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Caliber C.
South Euclid, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Seamless
Seamless service and repairs
CHRIS P., Service Manager from Spitzer Hyundai responded on 03/30/2022 12:24 PM

Thank you for the 5 star survey.

Employees worked with

CC
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Caliber C.
South Euclid, OH
2019 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
repairs
Great people. Fast service
CHRIS P., Service Manager from Spitzer Hyundai responded on 03/15/2022 07:42 AM

Thank you for the kind words.

Employees worked with

MR
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Michael R.
Jefferson, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
What’s good is very good. What’s bad is very bad.
I took my 2017 Tucson in for a recall to check for a problem with the engine in the model year. The car was running ok prior to the appointment but now sounds like it is going to stall.
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/25/2022 06:01 AM

Sorry about your experience we appreciate that nick was helpful to you. The lady at the deck is our receptionist for scheduling appointments I am sorry that you were not addressed in a quick matter. If your vehicle is still running poorly please dont hesitate to reach out to me.

216-416-6761

Employees worked with

DP
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Dorothy P.
Cleveland, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Dissatisfaction
Was treated very poorly
It took 4 weeks to finally get work done after numerous calls and then finally a email to higher ups to get work done that was covered by insurance.
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/23/2022 12:17 PM

Sorry you feel that way. 

Employees worked with

OC
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Oscar C.
Euclid, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/17/2022 04:48 AM

Thank you for the 5 star review.

Employees worked with

PF
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Phillip F.
Warrensvl Hts, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Good
!
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/12/2022 04:55 AM

Thank you for the returned survey. We are sorry about appointment availability due to staffing however we are actively looking to add team members everyday. We would like another chance to earn your visit and hope to see you again.

Employees worked with

SC
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Shirley C.
Euclid, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service and friendly employee. They keep updated with your vehicle. Love getting into a nice wash car.
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/20/2022 04:47 AM

Thank you for the kind words and the 5 star survey.

Employees worked with

SW
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Sydney W.
Wickliffe, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Nick got me checked in quickly, walked me to the waiting room, and made sure I was aware of what was being done on my car. Great service and friendly staff!
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/19/2022 04:50 AM

Thank you for the 5 star survey.

Employees worked with

IB
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Irene B.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
A very well run professional service department. All issues were dealt with in a timely manner. Thanks
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/14/2022 01:40 PM

Thank you for coming in. We look forward to continuing servicing your vehicle.

Employees worked with
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