Business Solutions
SureCritic / Hyundai Dealer / Huffines Hyundai Plano / NICOLE M. FULLER
NF

NICOLE M. FULLER

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 reviews)
74

Reviews of NICOLE M. FULLER

LC
gravatar
Logan C.
Alexandria, LA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My Experience
Staff was amazing as usual
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/18/2022 06:35 AM

Logan, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168

Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Carrollton, TX
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Car care
The customer service was great! I kept informed as to the status of my car through out my visit.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/13/2022 11:45 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
TJ
gravatar
Thomas J.
Wylie, TX
2022 Hyundai Santa Cruz
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customer Verified Customer
10
Category: Service
Quick, professional and friendly
The service was excellent and performed quickly. Communication was just right - what I needed/wanted to know without being excessive. The service Manager even called with a follow-up explaining the best ways to streamline the appointment process.
Employees worked with
NF
NICOLE M. FULLER
AK
gravatar
Arman K.
Carrollton, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always exceptional
The team does a great job of informing you not only of cost but necessity since everyone’s budget for maintenance isn’t the same. Also, booking an appointment and the ease of the process is high class.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/14/2022 07:01 AM

Arman, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Plano, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent care
Service was handled efficiently and quickly
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/21/2022 06:53 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Little Elm, TX
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
10
Category: Service
Oil change
Any issues were resolved quickly.
Employees worked with
NF
NICOLE M. FULLER
JL
gravatar
Jose L.
Richardson, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
great Service
No Issues with the Servicing dealer
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/08/2022 05:16 AM

Jose, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Carrollton, TX
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional service
Facility is always clean and an orderly line of cars seeking service moves fast. The employees are friendly.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/11/2022 03:21 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
JB
gravatar
Judy B.
Murphy, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
It is always a pleasure to deal with Huffines of Plano. Everyone is friendly an professional.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/30/2021 12:20 PM

Judy, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Frisco, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
same great service always
The experience was great as always.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/29/2021 02:10 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Mesquite, TX
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service
The customer service was great and detail to my specific need
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/21/2021 06:21 AM

Thank you for your feedback. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Richardson, TX
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Very good
Very satisfactory
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/20/2021 10:41 AM

Thank you for your feedback. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
RB
gravatar
Roy B.
Plano, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Vehicle Recall for Software update
Sonata Software Update Recall. Scheduled and was told it would take about 1 1/2 hours. Actually only took 1 hour.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/14/2021 01:38 PM

Roy, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168

Employees worked with
NF
NICOLE M. FULLER
MF
gravatar
Max F.
Plano, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
No complaints
No complaints
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/13/2021 11:04 AM

Max, thank you for your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
ML
gravatar
Melba L.
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Peeling wheel rims fixed
The film on the wheel rims was coming off while they were still under warranty. Nichole was able to get them replaced in a very timely manner. I am extremely happy with the results.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/02/2021 12:22 PM

Melba, thank for servicing with us. We appreciate your business.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Dallas, TX
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good service
good service every time that I go
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/29/2021 02:11 PM

Thank for servicing with us. We appreciate your business.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Nevada, TX
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love the car service - I hate the 20,000 emails to get me to do a survey and 3 reviews
Love the car service - I hate the 20,000 emails to get me to do a survey and 3 reviews
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/19/2021 02:32 PM

Thank you for your feedback! We value your business and look forward to serving you again in the future!

Craig Ellis Service Manager 972-202-2168

Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Plano, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
You deal with REAL people who are REALLY NICE!
When I called, a human being answered, rather than a computer! Also, Charvai and Lori were so very helpful in helping me get an appointment to suit my needs! All maintenance and repair work will be done at Huffines Hyundai Plano from now on!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/19/2021 05:07 AM

Thank you for your feedback! We are glad to have Charvae and Lori on our team. See you next visit.

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Dallas, TX
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
9
Category: Service
Great aftercare service after issues with scheduled visit
Brandon was very reactive to my concerns about a recent visit where several issues/requests were not addressed. He went far and beyond to help my issues addressed in a timely manner.
Employees worked with
NF
NICOLE M. FULLER
Verified Customer
Dallas, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Tucson owner
Courteous staff and overall great service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 10/27/2021 05:42 AM

Thank you for choosing us! We appreciate your business and look forward to seeing you in the future!

Craig Ellis Service Manager 972-202-2168
Employees worked with
NF
NICOLE M. FULLER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.