NK

NATHAN A KLEIN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Verified Customer
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Convenient
Fast friendly service although would be nice if they have loner car
Recommended

EM
gravatar
Edward M.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Kevin, the service advisor is the best, but the facility is terrible and I'm surprised Hyundai allow is. I bought my car from Burlington as I thought they weren't really a dealer of standing with such poor physical facilities.
Recommended

HL
gravatar
Hannah L.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best car buying experience
They were amazing in all ways!
Recommended

CP
gravatar
Cory P.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very helpful
My son's car broke down, had it towed to the dealership, it was fixed the next day, fast and efficient.
Recommended

JP
gravatar
Jesse P.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great team
The team werw friendly and it was done faster then expected
Recommended

RS
gravatar
Renee S.
Bellingham, WA
2020 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
fast and friendly
Although it was only an oil change the personal were friendly, and efficient. The oil change was done, fluid levels topped off the waiting time was minimal. I waited in the lounge because I knew I wouldn't have to wait that long.
Recommended

Verified Customer
Bow, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and efficient
Super friendly and they always make it so easy for me! Love that I’m in and out! Always a great experience.
Recommended

RK
gravatar
Ronald K.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
1
1
Recommended

PN
gravatar
Paul N.
Ferndale, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/05/2021
Service Type: Maintenance
Category: Service
Great service in a timely fashion
Taking care of the vehicle with care
Recommended
MICHAEL JR E C. from Rairdon's Hyundai of Bellingham responded on 04/08/2021 01:43 PM

Spoke with Paul and explained about the waiting area and the guidlines for COVID. As a good will gesture we will discount his next oil change.


JB
gravatar
John B.
Nooksack, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The Service Representative. Honest and thoughtful
I trust the services provided and the recommendations of the service representative.
Recommended

Verified Customer
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Perfect Service
Perfect service
Recommended

RM
gravatar
Richard M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Kevin in Hyundai service
This guy really knows how to treat his customers
Recommended

MS
gravatar
Meva S.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
60,000 mile service
Friendly, courteous, and enjoy their job
Recommended

DM
gravatar
Daniel M.
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly atmosphere
I like that there’s a waiting area with cable tv and beverages if I need them
Recommended

LM
gravatar
Lyle M.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional salesman, Tanner
Tanner was very helpful in making sure we were taken care of.
Recommended

SB
gravatar
Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Service
Great service
Very professional
Recommended

SB
gravatar
Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Service
Great service
Very professional
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2021
Service Type: Maintenance
Category: Service
Good service
Good service
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 02/09/2021 09:04 AM

Thank you for taking the time to send in the survey. I left you a voicemail if you can return my call at your earliest convience that would be great. Thank you!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000

DB
gravatar
Denice B.
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and people.
Excellent service and facility.
Recommended

Verified Customer
Everson, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Overall Experience
I really appreciate Rairdons. They worked with me when I bought my car to make sure it fit my needs and budget.
Recommended

KP
gravatar
Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Santa Fe Repair on 11/09/2020
My only problem with this repair is that it was costly and premature. With only 40000 plus miles on a 2014 vehicle, I feel this part or repair should have to be done with such low mileage.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.