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RICHARD ADAMS

Westside Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 reviews)
88

Reviews of RICHARD ADAMS

Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customer Verified Customer
10
Category: Service
Good
Thank you
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2021
Service Type: Repair
0
Category: Service
Hyunday
No like
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/14/2021 06:28 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
DL
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Debbie L.
Jacksonville, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Service
Service Department is great!
Rick in the service department was wonderful to work with!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2021
Service Type: Maintenance
9
Category: Service
Service Dept. was wonderful
Rick in the Service Department was wonderful! This was our first time using Westside Hyundai as we recently moved here from out of state.
SHARON F N. from Westside Hyundai responded on 08/24/2021 07:57 AM

Mrs Long thank you for your feedback.  Good or bad I always look forward to hearing from our customers.

Employees worked with
RA
RICHARD ADAMS
NC
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Nancy C.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very pleased with today's service
Great service; wonderful people to work with!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/21/2022 05:13 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
AJ
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Arshea J.
Jacksonville, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great and fast service
Recommend anyone
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/12/2022 04:24 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Macclenny, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Able to handle all my concerns.
West side Hyundai is professional and succinct. They answered all my questions, handled my repairs in a timely fashion, and charged me a fair price. I will definitely return if the need arises.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 02/09/2022 11:28 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
JS
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Jay S.
Jacksonville, FL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Personnel
Service advisor Rick Adams is a gem. Easy to work with and keeps in touch with customers while waiting.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/18/2022 07:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
CG
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Christopher G.
Jacksonville, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great customer service
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/13/2022 05:55 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
CG
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Chris G.
Callahan, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome service!
Mr. Rick Adams was extremely helpful, personable, and informative.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/05/2022 05:04 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
I want more or then gladly recommend someone to purchase their car and get it service there everyone is friendly and attentive to my needs
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/03/2022 04:52 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
MH
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Melanie H.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Rick always updated me on the status on my vehicle
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 12/23/2021 04:30 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We apologize for the oversight of the lamps during your courtesy inspection. We're very pleased to see that otherwise you enjoyed the level of service provide by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customer Verified Customer
10
Category: Service
Good
Thank you
Employees worked with
RA
RICHARD ADAMS
RS
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Richard S.
Jacksonville, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Recent Service
I received excellent quality service.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 12/02/2021 05:09 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
BG
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Bobby G.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
excellent service
great service with integrity
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/29/2021 01:17 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Verry good
Outstanding
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/24/2021 08:12 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by RIck & the rest of our team. Have a Happy & safe Thanksgiving!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
AA
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Ambrosia A.
Jacksonville, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love this dealership
I got my first car from here. I ended up getting into an accident and needed another car asap. They worked with me to get the best deal. I’ll definitely purchase another car from here again. And the lady that is in the service department (I wish I knew your name) is super sweet and informative.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/19/2021 06:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
SR
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Sydney R.
Hilliard, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Rick was awesome!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
NC
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Nancy C.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very pleased with today's service
I trust the technician, Rick and value his comments and suggestions
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021 04:15 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
MB
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Michael B.
Jacksonville, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
The team is great at westside,and they make sure your great before you leave.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/27/2021 06:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2021
Service Type: Maintenance
verified customer Verified Customer
4
Category: Service
ok
just ok
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/15/2021 03:05 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you.  

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
1st Visit
Had my first complimentary oil change. Everything checked out good and I got a car wash also. Service was great and Parts people were helpful and friendly when I inquired about accessories for my 2021 SantaFe.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/11/2021 04:40 AM

Always a pleasure to assist you Mrs. A.! Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
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