Business Solutions

RC
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Randy Claflin

Product Specialist
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 reviews)
77
Send a Message to Randy

Verified Customer
Cocolalla, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customer Verified Customer
10
Category: Sales
Sales Experience
This is my first vehicle purchased with Mike White Ford of Sandpoint. The process was flawless and I highly recommend this dealership and thank Randy for his hard work in getting me into this Bronco.
Haley B. from Mike White Ford of Sandpoint responded on 04/14/2022

Anonymous, thank you for the fantastic review! We will be sure to pass along your kind words to Randy. Congratulations on your new Bronco!


CO
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CELESTE O.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
verified customer Verified Customer
10
Category: Sales
Awesome
Friendly, neighborly, intelligent, extremely helpful!!!
Haley B. from Mike White Ford of Sandpoint responded on 03/22/2022

Celeste, thank you for the awesome review! We're so glad that you had such a great experience! Thank you for choosing Mike White Ford!


AL
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ARTHUR L.
Blanchard, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Randy was super enthusiastic!
Randy did a great job.
We chose the Sandpoint MWF over the CdA lot because of your service dept. They are great..
SNAFUs occurred during closing paperwork regarding the accessories we added after the truck arrived from the plant.
But when this truck gets 440k miles like our last Ford, we'll be back.
Haley B. from Mike White Ford of Sandpoint responded on 03/08/2022

Arthur, thank you for the 5 star review. We're so glad that you had such a great experience with Randy and our service department. We hope that your new truck goes over 500k miles and we'll be glad to help you with the services along the way!


Verified Customer
Trout Creek, MT
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customer Verified Customer
10
Category: Sales
Purchased 2 new trucks
Great experience. I will definitely buy from this dealership again!
Haley B. from Mike White Ford of Sandpoint responded on 02/28/2022

Anonymous, thank you for the 5 star review! Congratulations on the new rides! We look forward to serving you again in the future!


Verified Customer
Sagle, ID
Ford F350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2022
verified customer Verified Customer
8
Category: Sales
Honest, no pressure salesman
Randy was an informative, friendly, honest, knowledgeable salesman who did not put pressure on us to buy any particular vehicle. He seemed genuinely interested in getting us a vehicle that was a good match for what we wanted.
We definitely appreciated his diligence in searching for the right vehicle for us.
Haley B. from Mike White Ford of Sandpoint responded on 01/28/2022

Anonymous, thank you for the great review. We're so glad that you had such a great experience with Randy! We look forward to serving you again in the future!


BM
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BRENDA M.
Colbert, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customer Verified Customer
10
Category: Sales
No Pressure Sales
Excellent car buying experience. Randy was knowledgeable and helped us find a vehicle to replace one recently lost in an accident.
Haley B. from Mike White Ford of Sandpoint responded on 01/25/2022

Brenda, thank you for the excellent review! We're so glad that Randy was able to assist and find you a replacement vehicle without pressure! We look forward to serving you again in the future.


DW
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DOUGLAS W.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customer Verified Customer
5
Category: Sales
Over a month waiting for service caused me to be without a veh. For over a month and the purchase of a new battery along with my service nilly of over five hundred dollars.
I have had two recent experiences with the co. Recently. First one, I brought in my 2004 F 350 in Nov. When my appt was set for Dec 16. Hoping to have it repaired early. The veh needed a new alternator. Which is a one hour job.. Four days before my appt I noticed my. Veh. had been moved from its pkd location. I called on my appt date and was advised the veh had been repaired. I paid my bill over $500 . And was handed my veh keys. I went to where my veh was parked and the veh was covered in snow which I had to wipe off in order to get in. I tried to start my veh but the battery was dead. When I started my veh the brake lite came on, which was not on when I brought in the veh . I advised the manager and he advised that they only worked on the alternator and could not help with that problem. While at your co. The veh battery had died completely and I was required to purchase a new one for over a hundred dollars after leaving my veh there for repairs, along with fighting the accumulating snow which should have been removed before I picked up my veh. The battery in my veh should have been maintained and charged before I picked it up. This experience was not. A happy one. I have had excellent service from your Couer d alene office on many occassions.

WT
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Walt and Delia T.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
10
Category: Sales
Jeep
Thank you Randy for going out of your way to help us get into our new vehicles. You’ve gone above and beyond.
Haley B. from Mike White Ford of Sandpoint responded on 01/25/2022

Walt & Delia, thank you for the 5 star review! We're so glad that you've had such great experiences with Randy! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!


GB
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GARY B.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
verified customer Verified Customer
10
Category: Sales
Truck purchase
This was our third purchase at this dealership and Randy has been our salesman,all of our dealership experiences have been great in both sales and service. I got a fair trade in price and have always been treated exceptionally well and will continue to be a Mike White customer and recommend you check them out for your automotive needs
Haley B. from Mike White Ford of Sandpoint responded on 01/07/2022

Gary, thank you for the 5 star review. We're so glad that you've had such good experiences with Randy and the rest of our team! It is always a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


EM
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EMILY M.
Naples, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customer Verified Customer
10
Category: Sales
Great customer service
Randy was amazing. We had a ton of questions and he was able to answer them or find the answer to all of them.
Haley B. from Mike White Ford of Sandpoint responded on 12/21/2021

Emily, thank you for the amazing review! We're so glad that you had such a positive experience with Randy! We'll be sure to pass along your kind words. Thank you for choosing Mike White Ford!


ED
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ERIC D.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customer Verified Customer
10
Category: Sales
Caflin brother's are a "Rock Star" Team!!!
This was my third trip to Mike White Ford at Sandpoint. Third time with Randy helping me out and 5th time with Tim. Their patience with my wife and I as we were trying to locate to perfect đźš™ was much apprieciated. If you need ANY help finding a đźš™ head over to Mike White at Sandpoint. I promise that Randy and Tim will take care of you.
Haley B. from Mike White Ford of Sandpoint responded on 12/21/2021

Eric, thank you so much for the fantastic review! We're very proud of both Tim and Randy and so glad that you've had so many good experiences with them! Thank you for choosing Mike White Ford!


SE
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STEVEN E.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customer Verified Customer
10
Category: Sales
great to do business with
great to do business with
Haley B. from Mike White Ford of Sandpoint responded on 12/07/2021

Steven, thank you for the 5 star review! We are so glad that you had a pleasant experience and we are grateful that you gave us the opportunity to serve you! Thank you for choosing Mike White Ford!


SL
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STEEPHEN L.
Sagle, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
verified customer Verified Customer
10
Category: Sales
Great experience
With all the craziness going on in the car world I didn’t know what to expected. The whole team answered all my questions and gave realistic time lines for the truck ordering process. The truck came in faster the expected and the buying was fast and easy then I have experience at other dealers. The truck is exactly what I wanted and I had a great experience.

They even wiped the snow off it the next morning before I came to pick it up.
Haley B. from Mike White Ford of Sandpoint responded on 11/29/2021

Steephen, thank you for the great review! We agree - there is a lot of craziness going on in the car world right now! But we're glad to be a bit of calm in the storm. We're so glad that your experience was so fast and pleasant! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

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