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RICHARD DICKENS

SALES DIRECTOR
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(63 reviews)
88

SB
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Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2020
Category: Sales
Sales personnel
Jose was awesome. I would only buy a car from Jose. He made the process quick and painless.
Recommended
RICHARD D. from Temecula Hyundai responded on 12/09/2020 07:58 AM

Customer was happy and would like an opportunity to rescore.


FR
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Frederic R.
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customer Verified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2022
9
Category: Sales
good experience, bought two cars
Ask for August, Dean and Chris to help you with yoir purchase, they a very easy to work with.
RICHARD D. from Temecula Hyundai responded on 01/31/2022 01:12 PM

Thanks for speaking with August about your experiance. We hope to go above and beyond everytime we see you.


AL
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Arturo L.
Sun City, CA
2022 Hyundai Santa Fe Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2021
verified customer Verified Customer
10
Category: Sales
Leo is great!!!
Thanks leo
RICHARD D. from Temecula Hyundai responded on 11/24/2021 11:05 AM

Thank you for speaking with Leo regarding your satisfaction. We value as a customer and hope to continue to earn your business. Thank you for agreeing to rescore the survey.


KR
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KATHRYN R.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2024
verified customer Verified Customer
10
Category: Sales
Thank you
I have been buying car's for 40years. Issac B was a top notch salesman. He was very compassionate and attentive. He was not pushy at all and went above and beyond. I had forgotten my license plate cover by granddaughter had given me and Issac went and retrieved it for me a day later, held it for me until I could pick it up. Thank you
RICHARD D. from Temecula Hyundai responded on 02/19/2024 10:54 AM

Kathryn,
Thank you so much for the wonderful review of Isaac and Temecula Hyundai. Welcome to the Temecula Hyundai family!! We know you have many choices when purchasing an automobile and we are thrilled you picked Temecula Hyundai.

Employees worked with

WJ
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WILLIAM J.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2024
verified customer Verified Customer
10
Category: Sales
great experience. I got what I wanted within budget.
It's simple. I knew what i wanted and they accommodated me in a very pleasant, professional way

SS
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SANDRA S.
CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customer Verified Customer
10
Category: Sales
Great experience that was stress free
Starting the conversation with Ryan Ruiz on the phone and then making the purchase with August has been nothing but a great experience. It was free of stress and I did not feel pressured into buying wat I did not want. They followed my lead in choosing wat I wanted. August provided different options for me to make a better decision and that was helpful.

GB
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GILLIAN B.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customer Verified Customer
10
Category: Sales
Great service!
Great service, everyone was really kind.

Verified Customer
CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2023
verified customer Verified Customer
10
Category: Sales
Temecula Hyundai is the only place I will buy a car, it is always the best experience.
This is my 2nd vehicle I have purchased from Temecula Hyundai and the only place I’ve gotten the service done on my vehicles and I would never go anywhere else. The whole car buying experience with August and Richard was incredible and I am loving my new plug-in hybrid Santa Fe. I received a great offer on my trade in and I couldn’t be happier.

AD
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ANTHONY D.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customer Verified Customer
10
Category: Sales
Tony was FANTSTIC!
It was a fast, painless experience leasing my IONIQ 6. I was out of my car for maybe 30 seconds when Tony approached and asked how he could help. Within 10 minutes I was shown three cars that met all my criteria. After that, it was a seamless experience from the whole team. Easiest and best experience I have ever had buying a car. Would recommend to anyone. P.S. Ask for Tony in sales!

Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customer Verified Customer
10
Category: Sales
Happy Customer
Great service, nice knowledgeable staff and wide selection of cars

WB
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WAYNE B.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customer Verified Customer
10
Category: Sales
Car buying experience
From the time I just had interest, the Temecula Hyundai team was extremely accommodating in helping me hone in on the vehicle I not just wanted but would be the best fit for my family. Once we landed on a vehicle, the process was seamless. They even found me a better rate than I had lined up and I was in and out in record time.

Big thanks to Brad Cannon, Richard Dickens and their team for the great service!

MN
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MANSOUR N.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customer Verified Customer
10
Category: Sales
Easy , fast
This days it’s not easy to get satisfaction out of service and especially in this industry regardless of what brand you’re looking
But they really surprised me and everyone were so nice and perfetional.

Verified Customer
Menifee, CA
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2023
verified customer Verified Customer
9
Category: Sales
Friendly
Friendly staff.

JW
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JANICE W.
Menifee, CA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2023
verified customer Verified Customer
10
Category: Sales
Great experience with my salesperson very knowledgeable and professional
I would recommend my experience with my salesperson for anyone looking for a new car. He made me feel very comfortable.

Verified Customer
Vista, CA
2023 IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2023
verified customer Verified Customer
10
Category: Sales
Efficient, knowledgeable and courteous staff with good quality product.
I found Temecula Hyundai to be a responsible and courageous place to buy a good car. I had a pleasant and helpful experience purchasing my new automobile.

CR
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CLAIRE R.
Temecula, CA
2023 IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2023
verified customer Verified Customer
10
Category: Sales
Best Car Purchase Ever
Had the best car buying experience by far. All of the staff was helpful, informative, and knowledgeable. Ryan Ruiz is the best. He was proactive and followed through on everything he said. Couldn’t have imagined a better experience.

JM
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JAMES M.
Temecula, CA
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customer Verified Customer
10
Category: Sales
Great experience
Great service and great experience

CA
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CARL A.
El Cajon, CA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2023
verified customer Verified Customer
10
Category: Sales
Great experience
From the first call I received after my online TrueCar visit I was impressed.
Anthony Stissi walked me through everything I asked. I had an appointment at another Hyundai dealership but they weren't up front with everything until I was on my way to Temecula Hyundai.
When I called and spoke to Anthony about what was happening he listened to what I was told and asked for a few minutes to work it out. He called back in five minutes with an answer. This attention to my call and the friendly attitude made up our minds.
We drove 50 minutes to Temecula and purchased with Anthony.

WM
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WILLIAM M.
Downey, CA
2023 ELANTRA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customer Verified Customer
10
Category: Sales
Great/Quick Service
My salesman Moe made life so easy for me purchasing the vehicle. I want to thank him for the amazing service.

DM
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DANIEL M.
Hemet, CA
2023 TUCSON HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customer Verified Customer
10
Category: Sales
5th purchase here
Pedro Rodriguez has always provided honest and quick hassle free buying experience . I feel this company cares about your repeat business . Chris in finance helps us save and Carlos in service provides excellent care. There is a reason this company keepsits staff for decades. I am a 15 year customer and still very satisfied with their sales and service .

Displaying Review 1 - 20 of 65 in total
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