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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

DG
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David G.
Scottsdale, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
First service experience was excellent
Everything worked very well. My service rep, Ricardo Garcia was friendly, efficient and informative. Cost of the 40K service for my Daughter's 2015 Tucson was less than expected. Great first experience.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2022 08:41 AM

Thank you David for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BW
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Bonita W.
Scottsdale, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
From beginning to end my experience with the dealership was first rate.
Having had other vehicles and dealing with those other service departments I have to say that everyone at Earnhardt North Scottsdale Hyundai/Genesis was friendly, and very professional. They stand apart and above the other dealerships.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/12/2022 09:57 AM

Thank you Bonita (and Gary), what a wonderful review and recommendation.

We are so happy to be your dealer these many years now and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SG
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Sameh G.
Phoenix, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Ricardo is the greatest
Amazing service by our advisor Ricardo! Such a great, knowledgeable and friendly! Everything is great when he is in charge
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2022 07:44 AM

Thank you Sameh.

We agree - Ricardo is amazing!  Thank you for the great review and recomendation and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KB
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Kristine B.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent!!!!!
Mr Garcia is the reason I return to Earnheart for all my car regular maintenance, as well as issues that come up with my car. Many people told me not to go to dealership for car needs, but I trust mr Garcia. He gives me a full explanation of all repairs and goes thru in detail what to expect in the future for my car! I would definitely recommend him to my friends and family for expert car care!!! Thank you mr Garcia for the great service!!!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2022 07:42 AM

Thank you Kristine for the amazing review and recommendation for Ricardo Garcia your advisor.

We are glad to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
FH
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Frances H.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent job in repairing my damaged car,
My service advisor Ricardo Garcia did an excellent job in getting my Sonata repaired. He was polite and courteous always answered my phone calls or questions. His dealings with my insurance Co. made it a lot easier. I appreciate all his effort in getting
my car repaired. Awesome job Mr. Garcia
Joanne Hummer
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2022 07:41 AM

Thank you Frances. 

We know that after an accident getting your car repaired and working with insurance can be a challenge.  We're glad that Ricardo made it easy and we certainly hope there are no more accidents in your future.  What do you say to we just doing an oil change next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RM
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Roger M.
Scottsdale, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Always Great Service
Terrific service center because of the Terrific team of service coordinator and exceptional service technicians. They NEVER disappoint and always there to please.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2022 11:57 AM

Thank you Roger for the wonderful review and endorsement of our service team.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
service
Very easy to book, service done quickly , staff was very knowledgeable and helpful in explaining more details of how my car operated
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2022 11:49 AM

Thank you for the great review and recommendation.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
All service went as explained and on time.
Experience was seamless with no issues. Facility is clean and accessible. Staff friendly and courteous. Very comfortable waiting area and snacks were provided
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2022 11:48 AM

Thank you for the great review and recommendation.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CG
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Claudia G.
Phoenix, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service and Staff Outstanding
Earnhardt has been my dealer of choice for many years. Purchased my vehicle there and they have done all the service because of the quality of service and staff. Michael Souther and the Service Techs - Jason and Ricardo - are the best. Thanks for all your attention to my vehicle. Hopefully new one coming soon.
Claudia G
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2022 11:46 AM

Thank you Claudia for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GB
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Gary B.
Lac Du Flambeau, WI
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service advisor
Ricardo Garcia is best service advisor I have ever met. Our families own 5 Hyundai vehicles and I am recommending that they contact Ricardo for service.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/26/2022 06:55 AM

Thank you Gary for the amazing review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your family's Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SM
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Stephanie M.
Phoenix, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The Best!
I have purchased 3 Hyundai Tucsons from Earnhardt No Scottsdale and I won’t go anywhere else! They provide the best service I have ever experienced. Service advisor, Ricardo Garcia, is a pleasure to work with and I am always so grateful for his professionalism, prompt service, replies to my inquiries and overall excellent service.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2022 10:19 AM

Thank you Stephanie - what an amazing review and recommendation for Ricardo Garcia your advisor.

3 Tucsons - wow!  Well we are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Tucsons to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
WG
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William G.
Chandler, AZ
2020 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Always Exceptional
Always Quick, Efficient and Friendly. Been buying and servicing my cars here since 2015
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2022 09:58 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look foward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Problem with fuel shut off when gassing up
Work was for diagnosis. Problem is inside the gas tank with a simple float valve. Expensive repair as it requires replacing the tank. Could not leave the car for the repair.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2022 10:03 AM

Thank you for the great review.

This is a frustrating repair for certain.  Obviously with safety concerns surrounding any type of repair to the fuel tank we need to take extreme caution, perhaps that is why this component only comes are part of the entire assembly.  By only offering in this manner, the manufacturer can better control that all systems function correctly.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Tempe, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Totally Trustworthy
I have been completely satisfied with the service of my Hyundai Santa Fe since I purchased it almost 5 years ago. The service department has never let me down.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2022 10:01 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look foward to being here for you for the next 5 years as well.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai review
N/A
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2022 09:59 AM

Thank you for the great review.

N/A

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DD
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Donald D.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Routine service
We have always had excellent service from Ricardo Garcia. He is the absolute best!
Love our 2019 Tucson
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/23/2021 07:25 AM

Thank you Donald for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Ricardo, GREAT service writer!
Great service!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/23/2021 07:21 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LG
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Lindsey G.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Always Great Service
Ricardo is the absolute best!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/03/2021 06:34 AM

Thank you Lindsey for the great review and recommendation for Ricardo Garcia your advisor

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
NA
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Nicole A.
Scottsdale, AZ
2020 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Excellent sales and Services
Highly recommend stopping by to see Jimmy the Sales Manager who’s is one of the best I’ve ever had to deal with when buying a car!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/03/2021 06:32 AM

Thank you for the great review and recommendation for sales and service.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PS
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Pamelee S.
Scottsdale, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Impeccable service and support
From the initial greeting upon arrival to a thorough explanation of service provided, this dealership deserves gold stars!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/01/2021 09:55 AM

Thank you Pamelee for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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