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SureCritic / Hyundai Dealer / Schomp Hyundai / ROBERT HARRIS
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ROBERT HARRIS

Service Advisor
Schomp Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 reviews)
65
Send a Message to ROBERT

Reviews of ROBERT HARRIS

HB
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Herbert B.
Aurora, CO
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Maitenance at Shomp Hyundai
The people at Shomp Hyundai are very friendly. We just were very disappointed that our Hyundai Sonata Hybrid had a 1000 repair bill after just 25000 miles on the car. It was not covered by warranty because we owned the car a little over 5 years.
DUSTIN J., General Manager from Schomp Hyundai responded on 03/24/2022

Thank you, so much, for taking the time to review us! We completely understand your frustration and hope that Hyundai can regain your trust!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
OM
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Ord M.
Limon, CO
2012 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Good
Easy check in very friendly people will be back.
BOB C., Service Manager from Schomp Hyundai responded on 02/16/2022

Thank you, so much, for taking the time to review us!

We always strive for "5" and apologize for missing the mark.  I will reach out to discuss your visit and see if I can address concerns you have.  I look forward to speaking with you soon.

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
Verified Customer
Denver, CO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service and Cleanliness
Schomp is the cleanest Hyundai dealership in the Denver area. They have a great waiting area and friendly staff. Service techs and people in the office were extremely friendly and my service was completed timely.
DUSTIN J., General Manager from Schomp Hyundai responded on 01/11/2022

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
Verified Customer
Englewood, CO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Top notch service department
My experience with the service department at Schomp Hyundai was top notch. Great communication and the car was ready ahead of schedule. My service advisor Robert kept me informed every step of the way, answered all my questions, and was quick to return my calls. You guys have got customer service down. You'll definitely be at the top of my list next time my family needs a new car.
BOB C., Service Manager from Schomp Hyundai responded on 01/04/2022

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
DU
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Davide U.
Elizabeth, CO
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
The whole process was very smooth and pleasant. Check in was right on time and the service was carried out efficiently while I waited in a very clean and comfortable area stocked with complimentary hot and cold beverages and snacks. The staff is always very courteous and efficient, excellent experience!
BOB C., Service Manager from Schomp Hyundai responded on 10/13/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
Verified Customer
Denver, CO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
👍
Quick and easy
DUSTIN J., General Manager from Schomp Hyundai responded on 10/02/2021

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
JH
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John H.
Aurora, CO
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Power window fix and oil change
Hi
BOB C., Service Manager from Schomp Hyundai responded on 09/18/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
DC
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Dina C.
Commerce City, CO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
ROBERT the service gentleman who handled my car was very polite and knew how to help me with my car issues. Top gentleman in my book.
When I arrived to the Hyundai Dealer that we purchased our Santa Fe. I was greeted by Robert the service person. I explained my problems. I lost my husband to COVID 19 in December of 2020. So now I'm dealing with stuff that I've didn't have to deal with. Dave took care of all our cars issues. So I cried with a broken heart. Robert assured me they would take care of all my car issues.
BOB C., Service Manager from Schomp Hyundai responded on 09/14/2021

Thank you, so much, for taking the time to review us!

We are always here for you and look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
SM
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Sandra M.
Aurora, CO
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service!
First service for my new car and was very impressed!
DUSTIN J., General Manager from Schomp Hyundai responded on 09/11/2021

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
RI
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Rachel I.
Denver, CO
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service and great people!
Schomp Hyundai was awesome! They got me in super last minute without an appointment when I was in dire need for a service. Not only did they make it clear to me that I was a priority and a valuable customer, they also took the time to answer any questions I had. Robert Harris and Bob Concy (sp?) are awesome!!
BOB C., Service Manager from Schomp Hyundai responded on 09/02/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
PP
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Peter P.
Denver, CO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Every thing went well but I would have liked the car washed
Valet we very nice.
BOB C., Service Manager from Schomp Hyundai responded on 08/27/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
DA
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Daudi A.
Aurora, CO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent and quality service
Nice people, and excellent service
BOB C., Service Manager from Schomp Hyundai responded on 08/18/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager from Schomp Hyundai responded on 08/18/2021

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
Verified Customer
Denver, CO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service from the service department
My Sonata’s check engine light came on about 200 miles in on an 800 mile journey to Denver. I towed my car and dropped it off at Schomp primarily due to location to my home. It ended up being a great decision. Unfortunately, my car was affected by an engine recall and required replacement. The service team let me know what was wrong, what was needed, and set expectations that it was going to be close to a month due to logistics/supply chain issues resulting in no engines in the US at the time. Although I was out a car for a long time, the team was friendly throughout. Robert, who I talked with throughout the process came up to me as I was getting the car back and thanked me for my patience. Had a lovely conversation with him as we waited for the car. Great experience overall.
BOB C., Service Manager from Schomp Hyundai responded on 08/09/2021

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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ROBERT HARRIS
Service Advisor
RW
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Robert W.
Aurora, CO
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
You were able to get my car in for service sooner than expected. I enjoyed talking to a few of your sales personnel. They were knowledgeable of your dealership and your vehicles.
Your facility waiting area was very nice and I always enjoy looking at the newer vehicles. My Santa Fe is 2019 and it is our third one. We had a 2007 and a 2015. All great vehicles. They do awesome in the ice and snow here in Colorado. Our daughter and her husband have owned a Tiburon, a Sonata, a Genesis and currently own a Tucson.. Our son owns a Tucson and a Kona. I don't think any vehicle manufacturer can beat the Hyundai warranty. I only wish Hyundai would come out with a mid-size quad cab pickup with good inside storage. I know Hyundai is coming out with the Santa Cruz, but it looks small. For proven quality at a great price, I don't think anyone can beat Hyundai vehicles.
Recommended
BOB C., Service Manager from Schomp Hyundai responded on 07/26/2021

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
Verified Customer
Aurora, CO
2012 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
FIVE STARS FOR THE SERVICE
BEST QUALITY OF THE SERVICE, GOOD DEALERSHIP STAFF...
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 07/13/2021

Thank you, so much, for taking the time to review us! We hope to turn your 4-star experience into a 5-Star experience. Have you brought your vehicle in yet to get the Check Engine Light addressed? Thanks



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
Verified Customer
Denver, CO
2014 Hyundai Genesis Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle maintenance
It was a bit pricey to have all my fluids changed but overall the job was completed on time and was finished.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 07/10/2021

Hi There,

Thank you, so much, for taking the time to review us! We are very sorry to hear that you are not 100% happy with your experience here with us during your recent servicing. My service manager will reach out to see if there is anything we can improve upon to remedy your experience. Thanks!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
SG
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Sandy G.
Aurora, CO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2019 Hyundai Kona
Professional, friendly and expedited the service per my request.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 06/17/2021

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
ROBERT HARRIS
Service Advisor
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