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SureCritic / Hyundai Dealer / Potamkin Hyundai Miami / REINIER NAPOLES
RN

REINIER NAPOLES

Potamkin Hyundai Miami
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(28 reviews)
83

Reviews of REINIER NAPOLES

SH
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Shirley H.
Hialeah, FL
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Service
The place.is good
This car dealer i
Is very nice and responsible to care the cars.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2021
Service Type: Maintenance
Category: Service
The place is good
Dealer has to improve the time the people spent on waiting there.
Recommended
Willie P., Service Manager from Potamkin Hyundai Miami responded on 07/19/2021 09:05 AM

Sorry for an inconvenience we may have caused. We are working closely with our staff to better service our customers. 

Willie Perez
Service Manager
305-728-5034
Willie P., Service Manager from Potamkin Hyundai Miami responded on 07/20/2021 07:43 AM

 

Thank you. We value and appreciate your business. And our wait time is something we are working on to try to make it over all a better experience.  Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
AT
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Alvin T.
Miami, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
9
Category: Service
Simple oil change.
Rey is awesome with his help and information as always but my oil change and tire rotation went up by $30! Please explain this to me?
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/15/2022
Service Type: Maintenance
7
Category: Service
Simple oil change.
Reynell always does exceptional work to make me comfortable. Bit I don't like price changes unless the customer is also being compensated. Can't blame everything on covid!??‍♂️
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/19/2022 10:08 AM

On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
Verified Customer
Hialeah, FL
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Car Maintenance Review
They returned my vehicle on time and were very descriptive on explaining every detail of what they did to my vehicle.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 03/03/2022 07:17 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
AT
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Alvin T.
Miami, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
9
Category: Service
Simple oil change.
Rey is awesome with his help and information as always but my oil change and tire rotation went up by $30! Please explain this to me?
Employees worked with
RN
REINIER NAPOLES
IB
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Iwette B.
Miami Gardens, FL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Muy buena
Excelente trato,.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/24/2022 11:18 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
AG
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Anelys G.
Hialeah, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excelent
I really like the attention from the moment you arrive at the diller.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 12/09/2021 02:49 PM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
RG
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Ruben G.
Hialeah, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
It was a great service, fast and professional
The was a great team service, I just walked in , and was greeted by an agent, who check my car, and hour later,I had my service done, sure I'll do my coming services with them, really appreciate their time
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/26/2021 07:28 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
MS
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Marina S.
Hialeah, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
In and out
Very fast service. Great service agent.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/22/2021 07:32 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
AP
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Ana P.
Hialeah, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Hyundai service experience
great service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/10/2021 07:28 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
YR
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Yesenia R.
Miami Gardens, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Perfect
Everything was perfect and timely
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/01/2021 09:36 AM

Thank you. We value and appreciate your business.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
DB
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Delia B.
Hialeah, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great services
I am very happy with all the service provided to my vehicle was in great conditions mechanically and very clean. I am very happy with the quality and efforts provided by the service advisor. Excellent service since I bought my car. Highly recommended. Thank you.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/01/2021 09:35 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
YJ
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Yunior J.
Tamarac, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Repair
verified customer Verified Customer
6
Category: Service
Jay
Service is in between but Rei kept me updated
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/30/2021 01:55 PM

Thank you for the great review.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
LC
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Luis C.
Pembroke Pines, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service. Rei was really helpful
Excellent service. Rei kept us update throughout the process
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/07/2021 10:49 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/07/2021 10:51 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
JH
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Joselyne H.
Sunny Isles Beach, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent experience
Customer service was great!!
Will come again.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/14/2021 07:23 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
YA
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Yaima A.
Opa Locka, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Perfect ?
Un buen dealer el chico que me vendió mi carro Yosbani muy bueno, en general mi carro me encanta ?
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/13/2021 03:11 PM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
RC
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Rubisnel C.
Royal Palm Beach, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excelente
Muy bien me fue, todo el servicio la atención excelente.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/07/2021 08:58 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
Verified Customer
Hialeah, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fue excelente!
Excelente atención y servicio.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/30/2021 01:36 PM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
AM
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Alvaro M.
Hialeah, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Vehicle service
Vehicle Service overall was good.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/30/2021 09:43 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai.

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
Verified Customer
Miramar, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing ?
Amazing customer service!
Recommended
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/02/2021 07:27 AM

Thank you for the great review! We’re so happy your experience here was a positive one and can’t wait to have you back at Potamkin Hyundai. 

Willie Perez
Service Manager
305-728-5034
Employees worked with
RN
REINIER NAPOLES
SH
gravatar
Shirley H.
Hialeah, FL
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Service
The place.is good
This car dealer i
Is very nice and responsible to care the cars.
Recommended
Employees worked with
RN
REINIER NAPOLES
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