Hi David,
Thank you for your feedback. I completely agree with you. We currently have plans to remodel our waiting room to make it welcoming and comfortable. Actually not just plans, painting is happening this weekend with phases 2 and 3 to follow. As you know, we were Hyundai dealers originally and admittedly need to grow in our luxury offerings. I will give you a call later this afternoon to discuss but I greatly appreciate your feedback.
Sincerely,
Stacy Bonneau
Eckert Hyundai
940-342-6217
Thank you so much for the rescore. We will continue our improvements and hope you will be more satisfied at your next visist.
Sincerely,
Stacy Bonneau
Ms. Chalon,
I apologize you are having concerns with your vehicle ma'am. That is not what we want you to have either. Is there a day that you can either bring the car and leave it, or a day when you can come by and show one of my technician's whats happening, we, unfortunately, have not been able to duplicate the concern. The Manufacturer (Hyundai) will not let us do any repairs until we can duplicate and validate what we are doing and why.
Please feel free to contact us to schedule an appointment when time permits.
Mr. Correll,
I apologize for your recent service visit. We are in the process of adding more staff members to better serve you in the future. Yes we are blessed with outstanding cashiering department. I appreciate your kind words. Again i apologize, we will get it corrected.
Thank you for the 5 star review, and for the kind words.
Thank you for the 5 star review.
Thank you for the 5 star review.
Thank you for the 5 star review.
Thank you for the 5 star review, and the positive feedback on the wait times for appointments. We are working hard on ways to speed up the service wait times. If I can ever be of assistance please give me a call.
Thank you for the 5 star review.
Thank you for the 5 star review. We look forward to seeing you again.
Thank you for the 5 star review, and for the positve feedback. We will use that to improve our processes. We are glad to have been able to resolve your concerns with your car and look forward to seeing you again.
Thank you for the 5 satr review.
Thank you for the 5 star review, and for the positive feedback. If at any time you would like to discuss any services or repairs recommended or completed do not hesitate to speak with me.
Thank you for the 5 star review and the positve feedback. We look forward to seeing you again.
Thank you for the 5 star review. We are so very glad to have been able to find and correct the issue with your car. HAve a great day. we hope to see you again when your car needs additional service.
Thank you for the 5 star review. We are always happy to assit you.
Thank you for the 5 star review and the positive feedback. We are always happy to serve your needs.
Thank you for the 5 star review and the positive feedback. We are glad we were able to get your A/C concern resolved quickly.
Thank you for the positive feeback and the 5 satr review. We look forward to seeing you again soon.
I am sorry to hear your vehicle is not performing as expected. Please give us a call and we set up a time to get it looked at.