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RAYMUNDO ROSAS-FLORES

Reliable Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(6 reviews)
94

Reviews of RAYMUNDO ROSAS-FLORES

MO
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Michael O.
Ozark, MO
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Category: Sales
Great experience!
Easy purchase, great communication throughout the car purchasing experience. Sales representative Ray Rosas was awesome!
WESLEY C. from Reliable Hyundai responded on 02/25/2022 11:23 AM

HOPE YOU ENJOYING THE AMAZING FUEL ECONOMY!!!!  WE APPRECIATE YOU

Employees worked with
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RAYMUNDO ROSAS-FLORES
DP
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Doug P.
Strafford, MO
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customer Verified Customer
10
Category: Sales
Staff was very friendly and informative.
Highly recommend Reliable Hyundai. Staff was friendly, responsive and very professional.
WESLEY C. from Reliable Hyundai responded on 09/27/2021 05:43 AM

Doug,  thank you for the amazing review,  we hope you enjoy your new Palisade.  Welcome to th Reliable Hyundai family!

Employees worked with
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RAYMUNDO ROSAS-FLORES
Verified Customer
Springfield, MO
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Reliable went the extra mile on my NEW 2021 Elantra
Ray and Wes went above and beyond to provide excellent customer service. Ray even hand delivered an accessory part that was ordered to my business address. This saved me time. Highly recommend !!!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/21/2021
Category: Sales
Not the most professional dealership
During the financing phase of the new car purchase The business manager misrepresented the terms of the platinum protection plan duration as being 7 years from the date of purchase. Once the papers were presented for signature, the terms were written as 72 months (6 years). After a lengthy discussion, I reluctantly agreed to the 6 years instead of 7. Also, on 6/28 I emailed the salesman Ray Flores a request for some replacement parts that were missing from our new Elantra SEL. Specifically, 3 of the 4 rubber "door overslam bumpers" were missing. I sent in photos of the car and was assured that the parts would be ordered. I received a call on 7/21/21 from the dealership indicating the parts were in. When I visited the parts department a few hours later, I was told that the parts had not arrived and were on order.

According to the owner's manual, a credit card sized NFC card (used to access and start the vehicle) was NOT included with the car. Since the car already had almost 500 miles on it, I assume it was removed the car at some point prior to our possession.
Not Recommended
WESLEY C. from Reliable Hyundai responded on 07/22/2021 05:35 AM

I would like to contact you.  When is a good time to reach out? 

WESLEY C. from Reliable Hyundai responded on 07/28/2021 12:05 PM

Thank you so much!

Employees worked with
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RAYMUNDO ROSAS-FLORES
MM
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Michael M.
Springfield, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customer Verified Customer
Category: Sales
Friendly people
Got what we wanted.
Recommended
WESLEY C. from Reliable Hyundai responded on 06/01/2021 05:50 AM

We are so happy we could get you what you wanted!  Congrats!!

Employees worked with
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RAYMUNDO ROSAS-FLORES
SW
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Samuel W.
Springfield, MO
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
Good customer service
Customer service was good along with good communication during the whole purchasing experience
Recommended
WESLEY C. from Reliable Hyundai responded on 05/13/2021 05:29 AM

THANK YOU FOR THE GREAT REVIEW,  ENJOY YOUR NEW VENUE!  

Employees worked with
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RAYMUNDO ROSAS-FLORES
TE
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Teresa E.
Springfield, MO
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customer Verified Customer
Category: Sales
BEST Auto Purchase Experience!!!
I wanted to move to a subcompact SUV from my Honda CR-V and I initially thought of the HR-V, but research with Car and Driver and Consumer Reports steered me to the NUMBER 1 rated subcompact SUV; the HYUNDAI KONA! I can’t tell you how thankful I am for those research results. I absolutely LOVE my new Hyundai Kona!!! BUT, what made my Kona purchase even better...were all my positive encounters with the sales and finance staff!!! They were all so friendly, informative, accommodating, and worked so hard to give me the BEST auto purchase experience I’ve ever had. Thanks for everything, Hyundai team! You have a loyal customer in me!
Recommended
WESLEY C. from Reliable Hyundai responded on 03/23/2021 08:51 AM

Thank you for trusting us with your new vehicle! 

Employees worked with
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RAYMUNDO ROSAS-FLORES
Displaying all 6 Review
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