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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

RB
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Robert B.
Torrington, CT
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Local
Very professional, courteous, listened to my situation
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 02/09/2021 01:03 PM

Thank you Robert for your review. Have a great week. 

Employees worked with
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STEVE CHOUINARD
RB
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Robert B.
Winsted, CT
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service bulletin
Appointment went as expected. On time and explained
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 01/05/2021 05:10 AM

Thank you Robert for your review. Happy new year.

Employees worked with
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STEVE CHOUINARD
SB
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Sherrie B.
New Hartford, CT
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Convenient
Fast service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 11/13/2020 01:17 PM

Thank you Sherrie for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
US
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Urania S.
Torrington, CT
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personnel
Keep up the good work
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/13/2020 05:34 AM

Thank you Urania for your review.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Terryville, CT
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
AWESOME SERVICE VISIT!
What a great dealership!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/07/2020 11:59 AM

Thank you for your review. 

Employees worked with
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STEVE CHOUINARD
DP
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Dora P.
Torrington, CT
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service!
great service each and every time
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 10/05/2020 06:03 AM

Thank you Dora for your review. Always a pleasure.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent service as always
bought a few cars from them through the years also been dealing with them for over 10 yrs and always got excellent service from every department thanks again for the excellent service that you provide
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/22/2020 05:03 AM

Thank you Sharri for your review. It helps us a lot. 

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change and filters
Great service!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/24/2020 06:01 AM

Thank you for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
TS
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Thomas S.
Burlington, CT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exellent
Excellent
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/13/2020 06:29 AM

Thank you Thomas for your review. Hopefully next time we will have earned a 5 star rating. 

Employees worked with
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STEVE CHOUINARD
JW
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James W.
Simsbury, CT
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and efficient service and I can schedule it through the app.
Using the app to schedule regular service makes things easy and efficient. Torrington Hyundai has been great.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/13/2020 06:28 AM

Thank you James for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
PS
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Patricia S.
Goshen, CT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service within my budget and follows all pandemic saftey protocols
I have my Santa Fe almost 2 years now and as a 2nd owner (my car has 130M mi.) it is most important that my service team is pro-active about preventive care and can help me plan within my budget. Also as a "higher Covid-19 risk senior" I appreciated that the service department followed all the health care safety guidelines and still provided excellent service. I will be back shortly with my mask and favorite book so they can complete an
axel issue; Steve called me shortly after my recent visit to let me know the part was in and to schedule an apt. for me. Thank you, Steve and
Torrington Hyundai!!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/13/2020 06:28 AM

Thank you Pat for your review. It was great seeing you....

Employees worked with
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STEVE CHOUINARD
WA
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William A.
New Hartford, CT
2019 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
2nd service appointment at Torrington Hyundai and I was pleased with the service and the courteous treatment of the staff.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/09/2020 10:59 AM

Thank you William for your review. Stay safe and we will see you at your next service visit.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Farmington, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I always have a good experience when taking my Sonata in for service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/08/2020 07:15 AM

Thank you for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
CM
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Catherine M.
Farmington, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
From Lease to Purchase with Ease
I did my first ever lease July 2017 and loved the car so much, that I bought it. The finance manager Michael made the process as easy as possible, even while we are all social distancing and masked.

Steve in the Service department was just as friendly and knowledgeable as any time I brought my car in for minor servicing. While they are not the closest Hyundai dealer to me, they are the only ones I Want to go to.
Thank you so much for my Elantra!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/06/2020 06:53 AM

Thank you Catherine for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
JG
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John G.
Bristol, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly sales staff that work well together
After examining several different models of Hyundai, we decided on a certified preowned vehicle. There were some issues that are being serviced, and we look forward to years of happy driving
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/26/2020 04:51 AM

Thank you John for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
Great service and friendly atmosphere Steve And the crew does an excellent job as always Thank you again for a job well done
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/26/2020 04:50 AM

Thank you for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
MF
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Michael F.
Torrington, CT
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Body work
Body work on our Santa Fe better than we hoped for. Great job!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/24/2020 05:23 AM

Thank you Michael for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Naugatuck, CT
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
THE PLEASANT CUSTOMER SERVICE, THE WORK ETHICS, THE LISTENING TO THE CUSTOMERS, THE GREAT SERVICE AND STAFF MEMBERS!
EXCELLENT SERVICE FROM ALL STAFF KEEPS ME A LOYAL CUSTOMER. IN MY EXPERIENCE IT'S GREAT TO GET SERVICES FOR MY CAR AT THIS LOCATION!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/15/2020 12:22 PM

Thank you for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
LM
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Linda M.
Canton, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Always pleased with their service dept...
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/10/2020 10:22 AM

Thank you Linda for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
Always great service at Torrington Hyundai Thank you again Steve for your help
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/10/2020 05:52 AM

Thank you Sharri for your review. I'll pass this along to Steve.

Employees worked with
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STEVE CHOUINARD
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