SC

STEPHEN P CURTIS

Hyundai Center Leader
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(54 reviews)
88

CM
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Cynthia M.
Wilmore, KY
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
10
Category: Sales
Excellent Salesman
Wayne Mitchell was my salesman and he did an excellent job explaining everything on the vehicle and how it worked. He even set things up for my preferences! Absolutely love this 2022 Tuscon Hybrid!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:22 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LS
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Leonard S.
Frankfort, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customer Verified Customer
10
Category: Sales
2022 Santa Fe Limited AWD
We are very pleased with this brand of vehicle has the 2.5T, its ride and power is exceptional, am disappointed that the hitch was removed on the 2022 model and that a spare tire was eliminated as well. This is our 4th Santa Fe we have owned and this is by far the better of them, they have changed features in every model it seems, some if i could pick out i would of kept but either way we enjoy this vehicle very much. The staff and sales manager were exceptional, thanks again!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:23 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

GM
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Gary M.
Eastern, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customer Verified Customer
10
Category: Sales
Excellent service
Excellent service from all employees
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:24 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2021
5
Category: Sales
Buying a car
I would highly recommend that when you tell someone your budget, that they respect what you had advised them. It is really not nice to recommend for you to test drive a vehicle that is not in your budget. If I could go back, I would have second thoughts of buying from a company/manager that thinks it’s ok to do this.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/07/2021 02:56 PM

Hello Carrie, 

I really appreciate your review however it is not 5 out of 5 stars.  We have ordered a new seat cushion for you, we hope that fixes the issue.  Could I possibly send you the survey again and you could possibly rescore because it is bringing down our average of 5 stars quite a bit?  I am really sorry that this issue has happened and I promise we will do our best to fix it.  Thanks so much,  Stephen Curtis, Hyundai Center Leader, scurtis@croninautos.com 859-885-1000

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/20/2021 04:42 AM

Thank you for your feedback and we are striving to improve every day.  

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:23 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


PH
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Pierce H.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customer Verified Customer
10
Category: Sales
Great job
Fantastic job done by the crew
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LR
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Loudetta R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Sales
Awesome I couldn’t love jeremy more
Inspirational and just all around a wonderful experience I will definitely be recommending Cronin Hyundai to everyone I know!!!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


MG
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Michael G.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customer Verified Customer
10
Category: Sales
It was good
It was as expected
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


EC
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Eric C.
Lancaster, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Sales
Great Buying Experience
I worked with Wayne to purchase my car and he was a top notch person. I valued his honesty and willingness to work through the car buying process with me. The whole team seemed invested in their work, and, as a result, the people they were helping. Glad to have this initial great experience and look forward to more in the future.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


KN
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Kelli N.
Eubank, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Sales
2022 Tuscan
Love my new Tuscan
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LV
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Linda V.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customer Verified Customer
10
Category: Sales
2022 Elantra Lease
The dealer was fair and took care of me. No need to haggle over price.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


KN
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Kasey N.
Vanceburg, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customer Verified Customer
10
Category: Sales
Best new car experience ever
Excellent friendly and courteous service from start to finish. Highly recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


JC
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Julia C.
Somerset, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customer Verified Customer
10
Category: Sales
Easy experience without the usual hassle
Wayne and Jay made the whole experience easy without being pushy at all. Wayne listened to what I wanted and needed in a car and let me take the lead in making my purchase. Jay made the paperwork a breeze and I am loving my Kona!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Richmond, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customer Verified Customer
Category: Sales
Love my Tucson
Great experience! Would tell anyone that I know to go the this dealer for their car needs!
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Lexington, KY
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
Category: Sales
Great customer follow up
The sales force at Cronin has checked in with us several times since we purchased our car to see if we were satisfied.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2021
Category: Sales
Friendly Staff without the high pressure sales
The buying experience was very positive and we weren’t pressured to make a decision. We were given a very aggressive offer for our trade in and the dealership made us a great deal on our lease.
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/15/2021 03:15 PM

Thank you for your response and we look forward to helping in the future if needed.  Thanks.  Management

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/18/2021 01:58 PM

thanks for your review.  We appreciate your feedback.  Please give Stephen Curtis a call at 859-885-1000 at your earliest convenience.  thanks, 


Verified Customer
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Great Experience
Friendly sales staff. No pressure to buy. Informative and fair prices.
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


TR
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Theron R.
Lexington, KY
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customer Verified Customer
Category: Sales
New, helpful, follow through
Recently bought Hyundai Santa Fe Hybrid at Cronin. Excellent staff helped us test out several models and settle on the one we bought. Courteous, good character and relational skills, Very happy with the car, our experience and the price.
Cronin is new in town but have a fine track record in Ohio and have a solid group running things here.
Recommended

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