Business Solutions
SureCritic / Temecula Hyundai / SHAWN SMILEY
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SHAWN SMILEY

FINANCE MANAGER
Temecula Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 reviews)
86

Reviews of SHAWN SMILEY

AP
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Andrew P.
Perris, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
verified customer Verified Customer
Category: Sales
Custom my service was great
The customer service I receive here is amazing! Always met with a smile and leave with a hand shake. Hands down best dealership
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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VUTHY YIM
RT
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Rudy T.
Temecula, CA
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Outstanding service
The Temecula Hyundai team was great, they are very professionals and knowledgeable about their vehicles, also they advise you about what is best for your money.
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
DS
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David S.
Menifee, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Manager Pedro made sure we were taken care of well
We called and spoke to a manager, Pedro and told him what we wanted for a purchase. He kept in touch and told us that the vehicle had arrived. We immediately went there and were treated very well. We made the purchase got financing and we’re driving home in a short amount of time. Very professional and courteous staff.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Lake Elsinore, CA
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customer Verified Customer
Category: Sales
Hoanakhoa85@yahoo.com
They are the bestselling. They help customers. And more. Please come here.
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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LEODEGARIO BAUTISTA
Verified Customer
Temecula, CA
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
FUN car buying experience
We had our first fun car buying experience with our sale person Ryan.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
EJ
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Ernest J.
Temecula, CA
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Purchasing a new car
I have purchased 3 cars from this dealership and it has been a pleasant experience each time. If I buy another new car it will be a Hyundai from this dealership. I lived in Korea for several years and I know that the Korean workers take pride in their work. Thanks
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
BB
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Beanna B.
San Jacinto, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Easy! Smooth our family is so Happy!!
Me & my husband have been to plenty and pitched plenty of new vehicle from a variety of Makes/Models and this was honestly the easiest, smoothest purchase we have ever done. They didn’t play any back n fourth games I was soo happy with our salesman Troy! He was the nicest and easy going. Nothing about this experience was stressful at all!! I’m so happy we went to Temecula and so please with our new Palisade. I didn’t even know how much Hyndaui offered with all the warranty and coverage, maintenance. It’s has been beyond exceptional. Thank you again to TROY, Aj & Dean.
Recommended
Employees worked with
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PEDRO RODRIGUEZ
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
Verified Customer
Whittier, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Best Customer Service
The entire team at Temecula Hyundai were extremely friendly and helpful. They made me feel as if I was family rather then just another sale to them. Rick Lockett in-particular was phenomenal, he was able to answer all my questions and even came in on his day off to complete the sale with me as I felt most comfortable working with him. I recommend everyone looking to buy a new Hyundai to check out this location.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RICHARD LOCKETT
EP
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Edward P.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customer Verified Customer
Category: Sales
Fantastic Experience
This is now the 4th vehicle that we have purchased from the Temecula Hyundai. I love my new vehicle, but I truly love the customer service that we receive from this dealership. James went above and beyond to provide my husband and myself with the highest quality customer service.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
AB
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Andrew B.
Perris, CA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customer Verified Customer
Category: Sales
Great company and staff
Traded in my 2018 Ram 1500 Rebel for a 2022 Hyundai Tucson hybrid. Couldn’t be much happier, gas prices are going up and I had to adjust with the inflation of California’s economy. I want to say thank you to my salesman Tony for helping my family and I by making the process all too easy, and would recommend the people reading this review to stop by and check out Temecula Hyundai. Great staff and great people it’s what they do!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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TONY TOWNSEND
TT
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Teri T.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
Great car great sales man Leo number one !
Great car great sales man Leo number one ! Nurses looking for hybrid or electric check out Hyundai sonata 55 mph nice car looks great! great value ask for LEO
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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LEODEGARIO BAUTISTA
BG
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Brad G.
Lake Elsinore, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
Temecula Hyundai
Great people. Out the door with my new car in 90 minutes.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
Verified Customer
Murrieta, CA
2021 Hyundai Kona Ev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Sales
Good Service and Staff
I bought my first electric car, the Kona EV at Temecula Hyundai. The sales manager Pedro found the color that I asked for and Troy spent time with me explaining some of the features. I had to return to ask about the rebate for purchasing an electric car and I have already received the $1,500 check. Thank you as well to Freddy who answered my questions on all the features of the Ultimate model. I have lots to learn but no need to visit a gas station ever again. Thanks again to Pedro for his help.
Recommended
Employees worked with
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PEDRO RODRIGUEZ
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
MC
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Mikalia C.
Oceanside, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
verified customer Verified Customer
Category: Sales
Great Purchase!
Thank you so much for all of your help!
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
Verified Customer
Murrieta, CA
2021 Hyundai Kona Ev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Sales
Good Service and Staff
I bought my first electric car, the Kona EV at Temecula Hyundai. The sales manager Pedro found the color that I asked for and Troy spent time with me explaining some of the features. I had to return to ask about the rebate for purchasing an electric car and I have already received the $1,500 check. Thank you as well to Freddy who answered my questions on all the features of the Ultimate model. I have lots to learn but no need to visit a gas station ever again. Thanks again to Pedro for his help.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2021
Category: Sales
Helpfulness in getting the model I wanted
I am happy with my Kona EV. My first electric car. It is a very smooth ride and the Ultimate has all the bells and whistled I could want except I have to still open the trunk by hand. Would have loved to have that touch feature. The dealership was helpful, especially Pedro for locating the color I wanted, Troy for working with us and Freddy for explaining and changing some of the settings for me. Hopefully I have many years of driving this car and no more visits for gas.
Recommended
RICHARD D. from Temecula Hyundai responded on 04/23/2021 11:01 AM

Spoke with Mrs Blair,applied for clean fuel rebate,and gave her a check for it. She has agreed to rescore. We also went over the equipment she did not understand

RICHARD D. from Temecula Hyundai responded on 04/23/2021 11:02 AM

handled issues, with customer.Sales Manager addresed concerns.

Employees worked with
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PEDRO RODRIGUEZ
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
JS
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Jennifer S.
Temecula, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
verified customer Verified Customer
Category: Sales
Great experience
Purchased a Palisade for my husband and had such a great experience with Jay and Temecula Hyundai that we returned the next month to purchase an Elantra for myself. Jay was awesome! Friendly, knowledgeable, and no-pressure. We made an appointment for our Elantra purchase and he had the exact car I wanted waiting for me when I arrived. The purchase was super fast and we couldn’t be happier!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
FS
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Flores S.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
verified customer Verified Customer
Category: Sales
Sales personnel
Easy people to work with.
Recommended
Employees worked with
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PEDRO RODRIGUEZ
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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FEDERICO VILLEGAS
LT
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Lonnie T.
Corona, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customer Verified Customer
Category: Sales
Beyond pleased!
Had the best experience at Hyundai Temecula. I started out online and by the time I came in, I was already approved so the whole buying experience went fast and painless. Anthony and James are extremely friendly and honest. No pressure to buy! I feel they really care about their customers here. If you need a new vehicle, give them a try. You won’t be disappointed.
Recommended
Employees worked with
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PEDRO RODRIGUEZ
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
RM
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Ronald M.
Menifee, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
verified customer Verified Customer
Category: Sales
Ronald McKay
Great all around service ?
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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FEDERICO VILLEGAS
Verified Customer
Hemet, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Ease in leasing a vehicle
Super easy transition from my previous lease to a new lease!
Recommended
Employees worked with
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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FEDERICO VILLEGAS
Displaying Review 1 - 20 of 54 in total
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