Business Solutions
SureCritic / Hyundai Dealer / Dublin Hyundai / TIMOTHY HOEFLING
TH

TIMOTHY HOEFLING

Dublin Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3 reviews)
41

Reviews of TIMOTHY HOEFLING

Verified Customer
San Ramon, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Good coupon discount for oil change. The entire service was completed in an hour while I waited comfortably in the lobby.
MARIKA Y. from Dublin Hyundai responded on 03/07/2022 11:43 AM

Thank you very much for your 5 star survey.

Have a great week,
Dublin Hyundai 

 

Employees worked with
TH
TIMOTHY HOEFLING
DS
gravatar
Dustin S.
Castro Valley, CA
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customer Verified Customer
10
Category: Service
Good experience with customer follow-up and take reviews seriously
Had a good experience as there can be active coupons that, if appropriate, can be used and Dublin Hyundai will follow-up on reviews and help provide a good customer experience.
Employees worked with
TH
TIMOTHY HOEFLING
DS
gravatar
Dustin S.
Castro Valley, CA
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customer Verified Customer
10
Category: Service
Good experience with customer follow-up and take reviews seriously
Had a good experience as there can be active coupons that, if appropriate, can be used and Dublin Hyundai will follow-up on reviews and help provide a good customer experience.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/08/2022
Service Type: Maintenance
2
Category: Service
Lack of active coupon knowledge
Had a coupon for free assessment and forgot it. Brought it up and was told free assessments don’t exist.
MARIKA Y. from Dublin Hyundai responded on 01/10/2022 10:20 AM

Good Morning Dustin,
   I left you a voice mail this morning, when your available please give me a call back.

Thank you,
Dublin Hyundai
Marika Young
925-803-7700 ext 326

Employees worked with
TH
TIMOTHY HOEFLING
EY
gravatar
Edwin Y.
Colma, CA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Outstanding service
I recently brought my car to Dublin Hyundai for recall service. I am very impressed with the outstanding service they provided. I highly recommend this dealership to everyone who intended to go there.
MARIKA Y. from Dublin Hyundai responded on 01/07/2022 11:43 AM

Thank  You Edwin for your honest feedback, your business is appreciated.

Have a great weekend,
Dublin Hyundai
Marika Young 

Employees worked with
TH
TIMOTHY HOEFLING
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.