TUNDE O'CONNOR

Thank you for taking the time to share your experience with us. Our sincere apologies for any inconvenience this may have caused you.  Tunde your Service Advisor will be reaching out to you in regards to the issue you had.

Sincerely,

Cheryl B.

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this may have caused. We stand behind our work 100% and your consultant, Tunde has made a reservation to have this corrected. We take tremendous pride in exceeding our guest's expectations and will make sure we get this corrected for you.

 We appreciate you taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe and exceeding your expectations.

 Happy holidays from our family to yours.

 Thank you for taking the time to share your service experience with us and your kind words. Tunde and our service team are committed to keeping you safe and exceeding your expectations.

 Happy holidays from our family to yours.

 Thank you for letting us know you are still having issues with your Elantra and taking the time to speak with Tunde. We stand behind our products and will do everything possible to make sure your are safe and happy. We are committed to exceeding your expectations and we appreciate you allowing us to prove it. 

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this has caused. Tunde, your service consultant will be following you shortly to get this corrected. Our service team is committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us and your feedback. Our apologies for any miscommunication as it is never our intention. Our company values are to be upfront and transparent. We will be addressing the concerns regarding the complimentary service wash with our detail manager. Tunde will be following up with you shortly. We are committed to exceeding your expectations.

 We sincerely appreciate you taking the time to speak with Tunde today. While we are not perfect, we always do our best to make sure we not only understand our weaknesses but how to correct them. We are committed to exceeding your expectations.

Good Morning

I apologize for the the inconvenience and Tunde will be 
contacting you in regard to this issue 

Thank you for allowing us the opportunity to reinspect your Genesis and confirm our findings. We are committed to exceeding your expectations and sincerely appreciate your continued loyalty.

 Thank you for taking the time to share your service experience with us and brining this to our attention. Our sincere apologies for the uncharacteristic level of service you received this visit. Tunde, your service consultant will be following up with you.
 We are committed to exceeding your expectations.

 Thank you for taking the time to speak with Tunde and again our deepest apologies for the amount of time it took to complete your services.

 Thank you for sharing your service experience with us and again my apologies for the wiper washer not working and any inconvenience this has caused you. As we discussed, it would be our pleasure to reinspect it for you and as we do have another part ordered for you, we could do both at the same time. Tunde, your service consultant will be following up with you.

Thank you for speaking with Tunde today. I hope Tunde was able to provide you with a 5 star service experience this visit as this survey does reflect her service personally. For your inconvenience we have  noted a credit to your account for 2 complimentary oil changes and a tank of fuel. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us. Our apologies for the extra time needed to complete your service. Tunde, your service consultant will be following up with you. We are committed to exceeding your exceptions.

Thank you for bringing this to our attention. Our sincere apologies for any inconvenience this may have caused. We will be following up with you shortly.

Thank you for sharing your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We will be reaching out to you shortly and again we appreciate you for bringing this to our attention.

 Thank you for speaking with me today and allowing us the opportunity to improve our organization through your candid feedback. Our number 1 goal is customer satisfaction and I appreciate your assistance and hope to regain your confidence by achieving this goal.

Thank you for speaking with Tunde today. Our apologies for the additional amount of time needed to complete your service.

Thank you for sharing your experience with us. Our deepest apologies for the miscommunication with our technician. Thank you for speaking with us and allowing us to try and make up for any inconvenience we caused. We appreciate your understanding and will address this to make sure it doesn't happen again.

Thank you for speaking with me the other day concerning your after-market trailer hitch problems. I am glad you brought this to my attention so that it can be addressed with our sales department. Once again, I am sorry that the after-market trailer hitch company did not stand behind their product and as we discussed, in service we only recommend using factory parts in your Hyundai. I will be reaching out to you personally to make sure that our service team provided you with the service experience we pride ourselves on.

 Thank you for speaking with us today. Our sincere apologies for the XM radio issues you are having and any inconvenience this has caused.

Thank you for taking the time to speak with Cheryl. Our sincere apologies for the part not coming in correctly and the inconvenience this has caused. Our parts manager has been made aware of this and has expedited the part needed. We appreciate you bringing this to our attention and allowing us to make it right for you. We value you and your time and once again our apologies for the inconvenience.