TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

EH
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Erin H.
St. Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customer Verified Customer
10
Category: Service
They made it right!
I had a recall and a couple other issues with my car, and Hyundai was very professional with the way they handled it!

KD
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Kenneth D.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Professional Service Team
All members of the Service Department were very kind and very professional. I would not take my car to any other place for servicing. While waiting, they kept me informed of the time line as to what was being performed on my car.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2022 12:57 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very professional staff
My Sonata is 5 years old and I'm still returning to this Service Department because (i) the staff is professional, Tunde, is very knowledgeable and explains fully what needs to be done; (2) the service technicians are capable, I have never had to return for work to be corrected....and last but not least, the men who wash the car..ooh..I get compliments every time about how clean and sparkling my car looksl
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/28/2022 08:56 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AF
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Angela F.
St. Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customer Verified Customer
10
Category: Service
Great service
Tunde took care of all our needs and she is very professional. Overall we had a great experience with our service!

LV
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Laurel V.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service was exceptional as always.
We live in Jacksonville, it's worth the trip. I have always had positive experiences with Hyundai of St. Augustine. Hyundai customer for life.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2022 08:13 AM

Thank you for taking the time to share your service experience with us and the 5 star rating also for traveling from Jacksonville we realy apprectiate you being a Hyundai customer for life. . Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DM
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Diane M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great people ,
The service is great. friendly people, they go above and beyond to make sure your comfortable.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2022 01:42 PM

We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Don't have to ask for the best expect the best.
The cars today are far more advanced then when I first started in the 50s driving. Those were simple and easy to maintain yourself. Today it takes a qualified, knowledgeable individual who can check all the key elements and explain them to you in easy to understand terms. "Hyundai Tech's do that".
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2022 02:02 PM

Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AW
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Aileen W.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
I’ve been with Hyundai St Augustine since 2005: 1996 Elantra wagon, 2019 Elantra Touring, 2018 Kona. In all cases, service has been excellent.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2022 06:45 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe and exceeding your expectations.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CG
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Carmen G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service at St Augustine Hyundai
This is our fourth Hyundai from St Augustine. Their service has been great, otherwise we wouldn't have been repeat customers. Their Advisors are very knowledgeable and helpful in explaining what has to be done. Their scheduling is such that there is a minimum wait time to see an Advisor and the estimated wait time is fairly accurate. We have been very satisfied and happy with their service.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/27/2022 01:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.
 
 We are pleased to announce we are building a brand new facility to better serve our valued guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

WT
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William T.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
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JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/24/2022 06:17 AM

 We greatly appreciate you taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe and exceeding your expectations.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CO
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Candice O.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Wonderful, wonderful Service all around
I leased a Kona at St Augustine Hyundai and that experience was amazing. Easiest car purchase I ever made. Everyone was so helpful and bent over backward to assist.

First service and that experience was amazing also. I have never experienced such friendly and helpful staff. The service was quick and thorough. They brought me home and then picked me up again.

Go to St Augustine Hyundai if you truly want a great experience all around.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2022 01:45 PM

 We greatly appreciate you taking the time to share your experiences with us and your kind words. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GJ
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George J.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Maintenance at St. Augustine Hyundai
I continue to bring my 2015 Sonata back to St. Augustine for service even though I live in Ormond Beach because I am comfortable with quality and professional handling of my car. Trust is a big deal in today's world.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/14/2022 02:57 PM

Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.
 We are pleased to announce that we are building a brand new facility to better serve our valued guests


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service
Love my little Kona, recommend this vehicle. Not to big not too small just right and the service has been great.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/14/2022 06:25 AM

 We thank you for taking the time to share your service visit and your kind words. Our service team is committed to providing a safe environment and 5 star experience.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KB
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Kurt B.
Bunnell, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professionally run service department.
After having my Santa Fe serviced here for a year I have developed a confidence that everyone there genuinely cares about doing a good job. I trust my vehicle to St Augustine Hyundai.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2022 01:13 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.
 
 Happy New year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
Receptionist and Service personnel very attentive and professional. Will definitely be using this location in the future!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/03/2022 05:28 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Tunde and our service team are committed to keeping you safe and exceeding your expectations.

Happy New year!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Service
Great service
My 2019 Hyundai Elantra was serviced recently @ Hyundai, St. Augustine and I was extremely happy with the great service provided. Not only did the service dept. provide the requested diagnostics, but also a recent recall during my appt. I left feeling confident in the reliability of my auto..................
Employees worked with

PM
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Patricia M.
Palm Coast, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customer Verified Customer
10
Category: Service
Took care of a recall on my car.
I came in to get my gas rebate and was told about the recall. My car was taken care of and I got a car wash. was out in 45 mins.
Employees worked with

DP
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Donald P.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
First service.
I am more than happy with the service department. Also love the car!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2021 02:58 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
A Great place to purchase a Hyundai
First Hyundai great car and service is always great at St Augustine Hyundai.
It’s been a great five years with Hyundai
Of St Augustine!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2021 01:58 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JE
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Jacqueline E.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Thank you
They are trying their best to repair my vehicle when the parts have not arrive and let me know occasionally that they were at their best to have my car ready and they did a great job! Thank you!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/06/2021 06:48 AM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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