TS

Trey Stewart

Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(9 reviews)
56

BJ
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BENJAMIN J.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
verified customer Verified Customer
10
Great Experience
Thank you Trey for an a painless car buying experience.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/30/2023 06:48 AM

Thank you for your kind words, Benjamin! We are pleased to hear you had a positive experience with us here at Vancouver Toyota. We strive to provide excellent service and we are thrilled to have exceeded your expectations. We value your business and are grateful for your trust in us.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Issaquah, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2023
verified customer Verified Customer
0
Disrespectful
My overall experience while purchasing my vehicle from Vancouver was very disappointing. The team member in charge of my sale was very monotoned and often got up and walked away as I was talking to him. I felt very disrespected as a buyer. Both myself and my partner were very disappointed with the interaction with the team member.
I have worked in the customer service industry for a very long time and the way he presented himself was unacceptable.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/14/2023 09:14 PM

We apologize for the negative experience you had while purchasing your vehicle from us. We take customer service very seriously and are sorry that you felt disrespected. We will be sure to address this with our team member and ensure that all customers are treated with the respect they deserve. I will have my Sales Customer Relations Manager reach out to you.

Sincerely,

Lynn Quiding
Customer Service Representative
Service
3602535403
Employees worked with

Verified Customer
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customer Verified Customer
10
Great experience buying a used car
I found Trey to be pleasant and laid back, and all the rest of the staff that I interacted with were friendly and helpful. The car was in beautiful condition and the entire experience very low stress.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/05/2023 09:20 AM

Hi,
Thank you for your review of Trey in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

BT
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BENJAMIN T.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2023
verified customer Verified Customer
10
Fantastic Dealer
No hassle at all, quick and courteous service. I think I was in and out with my new car in about an hour. Very fair value for my trade in.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/18/2023 04:41 PM

Hi Benjamin, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver 
Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Longview, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2022
verified customer Verified Customer
8
Good experience for the most part
Came to look at a couple vehicles, couldn't find the vehicle. Found one, turned out to be a good purchase. Staff were very courteous and even stayed after hours to make sure we were briefed on the vehicle and answered all the questions we had.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/20/2022 05:58 PM

Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

DH
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DIANE H.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customer Verified Customer
10
Professional car buying
I have bought many cars over the years. Even online buying. This most recent renews my faith in dealerships, and car sales professionals. I do not use the term professional easily. I found a car after months. It was during our heavy rains and I would not test drive. I did go over several days later, test drove, and arranged to purchase the following Sunday. Each step of this purchase required my sales professional, Mr. Stewart, to assist with patience and understanding. He came in on his day off to finalize the purchase. It renews my faith in dealerships and car sales professionals.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/17/2022 10:41 AM

Hi Diane, 
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2022
verified customer Verified Customer
10
Easy buying experience
Sales and financing easy to deal with. Held with no cash down. Fair price.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/29/2022 01:14 PM

Hi,
Thank you for sharing your experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

CH
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CINDY H.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2022
verified customer Verified Customer
10
Purchased a used vehicle.
It was a very positive, easy experience. It was fast. No high pressure felt. Great customer service.
Kerrie K., Service Manager from Vancouver Toyota responded on 07/05/2022 07:35 AM

Cindy, congratulations on your purchase! We are glad that we could help make your process easy and pressure-free. Thanks for taking the time to share this five-star review.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

Verified Customer
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
8
Easy Transaction
Worked with Trey. Very helpful. Mark also is a rockstar and made the transaction seamless and comfortable.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/28/2022 06:00 PM

Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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