VB

Vernon Bagley

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 reviews)
77

CJ
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CAROL J.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2023
verified customer Verified Customer
10
My salesman was Excellent he did a great
I will never go shop at no other dealership this place was the best place to buy a car from
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/28/2023 03:21 PM

Thank you, Carol! We are so glad to hear that you enjoyed your experience at Vancouver Toyota. We strive to provide excellent customer service and we are grateful that you recognize our efforts.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

SJ
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SHANNA J.
Ariel, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2023
verified customer Verified Customer
10
Zoom Zoom
The team took care of all our requests and sold us a clean car from afar.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/07/2023 07:43 PM

Thank you for your kind review, Shanna! We are so glad to hear that our team was able to take care of all your requests and provide you with a clean car. We appreciate your business and hope you enjoy your new car!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customer Verified Customer
10
Fantastic staff and great service
Vernon was fantastic to work with and made the whole car buying experience completely stress-free. If we ever need another vehicle, we are definitely coming back.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/20/2023 09:55 AM

Thank you for your kind words! We are so glad to hear that Vernon was able to make your car buying experience stress-free. We look forward to seeing you again if you ever need another vehicle!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MJ
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MERLYNE J.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2023
verified customer Verified Customer
9
2023 toyota camry se
Arrived at Mc Cord toyota was greeted at the parking lot with hello how are you and all that which I thought the person is just another customer coming to look for a car than as I walk in I saw this guy again in there which is Vernon a sales man there greet me again so we exchange words and he was very helpful work with me getting a car that I was looking for..I rated McCord vancouver toyota 5 star cause when you walk in you work with same sales person til the end not been rushing you or pressures you and selling you a car that you don't want or walk out unhappy..I was very pleased and happy working with Vernon at Mc Cord toyota vancouver and walk out with a 2023 toyota camry...thanks Vernon
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/08/2023 05:00 PM

Thank you for your kind words, Merlyne! We are so pleased to hear that Vernon was able to help you find the car you were looking for. We strive to provide excellent customer service and are glad that you had a positive experience. We look forward to seeing you again soon!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

RS
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ROBERT S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2023
verified customer Verified Customer
9
Return Customer
The 1998 Honda Accord, that was purchased as a used vehicle at McCord's Vancouver Toyota 21 years ago & has been driven by every member of our family, was in need of expensive repair work. So, I went back to the dealership for a replacement. Vernon worked with me on the price & I feel that I got a very good deal. This is the 3rd vehicle purchased from Vancouver Toyota by family members in the past year.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/18/2023 02:41 PM

Hi Robert,
Thank you for sharing your experience working with Vernon from our Sales Department.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
verified customer Verified Customer
10
Purchased a new car
Excellent service by all!! Highly recommended.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/16/2023 05:45 PM

Thank you for your review and sharing your experience while in for service. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2023
verified customer Verified Customer
5
Fantastic sales service but very slow process
The salesperson and Finance agent were efficient, kind, friendly, and professional.

However, I was not prepared to still be without my certified pre-owned car a week after I signed the papers.

The detailing/certifying process is extremely slow and I am still without my car even though the loan started. Not happy about that.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/18/2023 04:57 PM

I will have one of my Sales Customer Relations Manager reach out to you to discuss your experience and 
where the process currently is at. 

Sincerely,

Lynn Quiding
Customer Service Representative (Service)
3602535403
Employees worked with

JG
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JAIME G.
Woodland, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2022
verified customer Verified Customer
8
TacomA-OK
Vernon was a great sales rep. He was not pushy and very knowledgeable about the truck being sold. Financing was painless as well felt like a fair deal was struck between both parties. Will shop with them again when it’s the wife’s turn for a new car.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/14/2022 05:55 PM

Hi Jaime, 
Thank you for your review of your Sales experience working with Vernon. Enjoy your new ride!
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

NA
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NICK A.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customer Verified Customer
10
Great Customer Experience
I had a great experience with Vancouver Toyota and Vernon, in particular. I’ve bought and sold a lot of cars and this was one of the easiest and smoothest transactions I’ve ever had. Vernon honored our time, had a great sense of what we were looking for, and got us into the perfect 4Runner for us. The dealer gave me top dollar on my trade in and was willing to work with me on the price of the 4Runner. In all, I felt that we all got a fair deal and I was grateful to be treated respectfully throughout the negotiation process. Vernon and the friendly folks at Vancouver Toyota are the real deal. I’d gladly do business with them and recommend them to friends and family members looking for a vehicle.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/05/2022 12:01 PM

Hi Nick, 
Thank you for the review of Vernon in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

LM
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LINDSEY M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
verified customer Verified Customer
10
Great team
I had a better experience going into a used Toyota lot than I did going into a brand new Toyota lot. I did not feel like I was a burden coming in and the gentleman that helped me really took the time to understand what I needed being a single mother he got me the best deal and I was able to get a car the same day and make the whole experience very positive
Kerrie K., Service Manager from Vancouver Toyota responded on 08/29/2022 12:18 PM

Lindsey, thank you for sharing this great feedback with us. We are so glad that you had such a positive buying experience and we look forward to serving you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

DA
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Dan A.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2022
10
Category: Sales
A Genuinely Nice Guy
Friendliest and most genuine care sales rep I’ve ever worked with.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/06/2022 05:18 PM

Hi Dan, 
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2022
verified customer Verified Customer
10
purchased mazda cx5
Vernon was very easy to work with! We where so impressed with the way he heard what we were looking for and found examples to check out. The only one thing we would say was that we were so busy admiring the new bells and whistles the vehicle has, we just wish he would have pointed out the minor dent in hood and crinkle in front chrome plate, it wasn't a deal breaker but it was sad to notice after we got home. I really love the car and like I said earlier Vernon was a very nice, kind, good listener, easy to work with and would recommend him to anyone!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/18/2022 05:04 PM

I will have someone from my Sales Department contact you to discuss your experience. 
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

DF
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DEBRA F.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customer Verified Customer
10
Fast & Easy. Very please with my purchase
Had a great experience. I did a trade and purchase. Definitely a customer for life.
Kerrie K., Service Manager from Vancouver Toyota responded on 02/14/2022 03:32 PM

Debra, thank you for your loyalty! We appreciate the opportunity to earn your business. Congratulations on your new vehicle!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
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