VG

Viaime Gutierrez

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3 reviews)
67

FB
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FREDERICK B.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customer Verified Customer
10
2024 Tundra Platinum Purchase
Kudos to Viaime and Hayden for providing prompt and superb service. Vaiaime was very helpful in assisting us with what we were looking to buy. She provided us with what were available and those in transit with the options/packages we specifically communicated. When we decided to reserve one of the Tundras in transit, she kept us informed and updated a few times a week on the status. The dealership also offered us a good deal for the purchase and for our trade-in.

Hayden was the sales consultant that worked with us with completing the purchase related documents when our new Tundra arrived, and also prep the Tundra for our receipt. We were impressed by his professionalism and patience as we navigated through the ID.me app to get my military discount. It was refreshing to experience that there are still dealerships that are not pushy and are hassle-free and are there to assist and provide the best service to its customers.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/30/2023 02:47 PM

Thank you for taking the time to share your experience with us Frederick. We strive to provide outstanding customer service and are delighted that Viaime and Hayden were able to assist you. We are so pleased that you found our staff and dealership helpful, and we are proud to be able to offer you a great deal for both your purchase and trade-in. We appreciate your business and wish you many happy miles in your new Tundra.

Lynn Quiding
Customer Service Representative
3602535403

DR
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DAVID R.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2023
verified customer Verified Customer
10
Bought a truck
Viaime and Jeff were great to work with.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/09/2023 12:20 PM

Hi David, 
Thank you for your review of Viame and Jeff in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

JP
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JOSEF P.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2022
verified customer Verified Customer
8
Quick
Professional, quicker than I was expecting.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/21/2022 06:39 PM

Hi Josef, 
Thank you for the review of our Service Department and sharing your experience. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
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