WE

WESLEY EASTWOOD

Brandfon Hyundai

Overall Rating

4.9

(111 reviews)

88

Reviews of WESLEY EASTWOOD

JL

JEFFREY L.

Woodbridge, CT

2023 PALISADE

09/11/2022

Verified Customer

6

Category: Sales

Love car but has issues

I need to be able to separate Brandfon from corporate Hyundai. With new cars, corporate needs to be able to answer all questions about parts/accessories/and features. To not know if the 2022 hitch will fit the 2023 model of the exact same car is unacceptable. Brandfon needs to be more responsive to emails. When I get an email from the GM and I respond with a request to email/call me and they don't, it's on them. Spending north of 50K on a car and the keyless entry and blue link not working and the dealership saying they can't do anything is unacceptable. Situation still not resolved. I should not have to wait 2 weeks for them to look into it and still not hear anything back. How many times can I hit reset on the radio????

Jack R. from Brandfon Hyundai responded on 09/15/2022 05:39 AM

good morning,

our Parts Manager Chris Vilette is working to try and get you some information from Hyundai.

thank you

Employees worked with

WESLEY EASTWOOD

SB

Shawn B.

Branford, CT

2022 Hyundai Tucson

ReScore Review™

01/20/2022

Verified Customer

7

Category: Sales

good

generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

Original Review

01/03/2022

6

Category: Sales

Had a ok experience. Nice personal, felt a little missed lead

The place contacted me. I felt they were pushing certain vehicles. I wanted a smaller vehicle but was told bigger vehicles are for me. They quoted me one price, then it turned out it was high price once I was signing the paperwork. They said they go through tiers, when I asked how that works I was told don’t worry about knowing. My experience was ok.

Jack R. from Brandfon Hyundai responded on 01/04/2022 02:54 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business. Our sales manager will reach out to you in reference to your visit.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

RM

Rodney M.

New Haven, CT

2020 Hyundai Sonata

ReScore Review™

03/31/2021

Verified Customer

Category: Sales

Sale Rep Alexandria Delvalle makes this place shine a ture professional.

SALE rep Alexandria Delvalle was a great asset to your dealership she very professional and great knowledge of the product. And she made my feel like family. Rodney Maye

Recommended

Original Review

03/12/2021

Category: Sales

The detail shop needs improvement

Need to improve with loaner vehicles and the detail shop

Recommended

Jack R. from Brandfon Hyundai responded on 03/15/2021 05:18 AM

our management team will be in touch in reference to you purchase.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/23/2021 11:16 AM

if you could please take care of that rescore, it would be grealty appreciated.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/29/2021 01:55 PM

please take a moment and help us with that rescore! it would be greatly appreciated.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

New Milford, CT

2023 ELANTRA N

02/20/2023

Verified Customer

7

Category: Sales

Sales staff very friendly

Sales staff was very friendly. Was able to answer all my questions in a timely manner. Sales Manager was a bit pushy though.

Employees worked with

WESLEY EASTWOOD

SB

Shawn B.

Branford, CT

2022 Hyundai Tucson

ReScore Review™

01/20/2022

Verified Customer

7

Category: Sales

good

generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

Employees worked with

WESLEY EASTWOOD

KH

Katherine H.

Dayville, CT

2021 Hyundai Elantra

ReScore Review™

07/13/2021

Verified Customer

Category: Sales

First new car

I had a great friendly experience everything was done in a timely fashion, I’m very happy with my new vehicle!!

Recommended

Original Review

07/13/2021

Category: Sales

First new vehicle purchased

Great experience! Fast, easy and not too complicated!

Recommended

Jack R. from Brandfon Hyundai responded on 07/13/2021 01:47 PM

thank you for trusting us with the purchase of your 2021 Elantra. we truly appreciate your business.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 07/14/2021 04:45 AM

thank you

Employees worked with

WESLEY EASTWOOD

MALCOLM ALSOBROOK

PL

Patricia L.

North Branford, CT

2020 Hyundai Sonata

ReScore Review™

12/10/2020

Verified Customer

Category: Sales

Great Dealership

Love my new Sonata! Rick did a fantastic job and dealership made turning in my old lease and getting into my new lease simple & easy. This is my second lease with Brandfon and would highly recommend them!

Recommended

Original Review

11/28/2020

Category: Sales

Trish 444

Great dealership, no pressure sales.
Service department is clean, staff is friendly.

Recommended

Jack R. from Brandfon Hyundai responded on 11/30/2020 03:08 AM

thank you for trusting us with the purchase of your 2020 Sonata. Someone will reach out to you in reference to your concerns.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 12/10/2020 04:46 AM

please take a moment to rescore your survey. we truly appreciate it.

enjoy your holiday and please stay safe

thank you

Jack R. from Brandfon Hyundai responded on 12/11/2020 05:24 AM

thank you! please stay safe and enjoy your holidays.

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

New Haven, CT

2020 Hyundai Santa Fe

09/09/2020

Verified Customer

Category: Sales

Sales Representative

My sales rep Mr. Rafael Once was the best. He help me through the whole process. He answered every question and was very patient.

Recommended

Employees worked with

WESLEY EASTWOOD

PF

PAULETTE F.

East Haven, CT

2023 TUCSON

04/25/2023

Verified Customer

10

Category: Sales

They know their stuff !!!

Went browsing for a car with my mother. Several dealerships were either out of stock or provided terrible service. From the moment we entered Brandfon Hyundai, they were knowledgeable and courteous . Mr. Krishan Sharma provided outstanding service throughout the entire Process, as if we were members of his own family. Look forward to doing business with this team again. Strongly recommended!

Employees worked with

WESLEY EASTWOOD

KA

KATIE A.

Stratford, CT

2018 SANTA FE SPORT

03/25/2023

Verified Customer

10

Category: Sales

My Santa Fe

Car shopping is always a hassle, nobody likes to actually do it… but with my old car no longer safe to put my toddler in I knew it was time.

Brandfon Hyundai came recommended by a few friends so I finally went… Kris Sharma was a pure joy from the minute we shook hands on the sales lot! He is such a genuinely kind and caring man! Throughout the entire car buying process I feel like we’re part of his family and he actually cares about his customers and their needs.

Employees worked with

WESLEY EASTWOOD

NP

NICHOLAS P.

East Haven, CT

2023 KONA

03/22/2023

Verified Customer

10

Category: Sales

Needed a car and was done in 90 minutes.

My Jeep needed repairs and parts were on a 4 week back order. Needed a car for work. Couldn’t make a good deal at Jeep dealership so went to Brandfon Hyundai. In less the 2 hours I was done and driving my new Kona. It’s has all the options I need and a few others. Great people working there. Understood that I needed a new car and worked hard to make it happen at a fair price. Will recommend them to all of my friends.

Employees worked with

WESLEY EASTWOOD

Verified Customer

Wilton, CT

2023 PALISADE

03/20/2023

Verified Customer

9

Category: Sales

New Vehicle Purchase

Probably the best sales experience I have ever had. Rafael was not only the most knowledgeable salesman on every aspect of the vehicle but was extremely proactive in streamlining the paperwork and post-sale follow-up. The entire team at Branfon was exceptional.

Employees worked with

WESLEY EASTWOOD

Verified Customer

East Haven, CT

2023 VENUE

03/17/2023

Verified Customer

10

Category: Sales

New Car Purchase

I purchased a new 2023 Venue Limited. Kenneth Hamilton was my salesman. He was excellent and extremely knowledgeable about my vehicle and the entire Hyundai line. A refreshing smooth experience.

Employees worked with

WESLEY EASTWOOD

Verified Customer

Hamden, CT

2023 IONIQ 5

03/11/2023

Verified Customer

10

Category: Sales

new purchase

Excellent, smooth process.

Employees worked with

WESLEY EASTWOOD

WJ

WILLIAM J.

Guilford, CT

2023 ELANTRA N

03/09/2023

Verified Customer

10

Category: Sales

An good experience in term of purchasing a new car,

The dealer was competent, efficient and committed to making the process convenient for me in an informative and friendly manner.

Employees worked with

WESLEY EASTWOOD

JK

JAMES K.

Monroe, CT

2023 ELANTRA

02/02/2023

Verified Customer

10

Category: Sales

Purchased and Elantra

I worked with Lexi and she was fantastic. It was the best car buying experience I've had and the car has been great so far. I live in Monroe and have options but it was worth the ride.

Jack R. from Brandfon Hyundai responded on 02/02/2023 05:59 AM

thank you for trusting us with the purchase of your 2023 Elantra. We truly appreciate your business.

thank you
jack ryan

Employees worked with

WESLEY EASTWOOD

JZ

JEANNIE Z.

Salisbury Mills, NY

2023 IONIQ 5

01/10/2023

Verified Customer

10

Category: Sales

Seeking this car for a long time

Brandfon had me in my new car in three days. They are helpful and accommodating.

Employees worked with

WESLEY EASTWOOD

TYLER DESTEFANO

DA

DONALD A.

Guilford, CT

2023 TUCSON

01/04/2023

Verified Customer

10

Category: Sales

Great service

It's nice not being pushed into a sale, outstanding people from top to bottom.
Everything went smoother than I ever could have imagined.

Jack R. from Brandfon Hyundai responded on 01/05/2023 04:33 AM

thank you for trusting us with the purchase of your 2023 Tucson. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

WESLEY EASTWOOD

DA

DONALD A.

Guilford, CT

2023 TUCSON

01/04/2023

Verified Customer

10

Category: Sales

Great service

It's nice not being pushed into a sale, outstanding people from top to bottom.
Everything went smoother than I ever could have imagined.

Jack R. from Brandfon Hyundai responded on 01/05/2023 04:33 AM

thank you for trusting us with the purchase of your 2023 Tucson. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

WESLEY EASTWOOD

DC

DAVID C.

West Haven, CT

2023 KONA EV

12/20/2022

Verified Customer

10

Category: Sales

Brandfon Hyundai Excellence at Every Level

Our experience at Brandfon Hyundai was exceptional from our first meeting with Salesman Michael Brown to every level of management and finance. They made the process of purchasing a car from them enjoyable at every level of the process.

Employees worked with

WESLEY EASTWOOD

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