WM

WAYNE MITCHELL

PRODUCT SPECIALIST
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 reviews)
92

MB
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Michelle B.
Arrington, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great dealership!!!
I drove 4 hours to do business with this dealership. Wayne Mitchell was my salesman and he helped me with all of the information over the phone and made the process seamless. Stephen was also great helping out with the deal and finance options.Everyone we encountered was pleasant, professional and sincere. If you are looking for a Hyundai, I strongly suggest giving these guys a call.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 03/08/2022 07:12 AM

We appreciate your business and review.  thanks again, Management. 


DK
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Danna K.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
verified customer Verified Customer
10
Category: Sales
Fantastic experience with buying my new car !!
Wayne went out of his way to make sure that I am happy with my new car. Along with the other employee's that talked to us and made us feel comfortable. The dealership itself is very clean and calming. A great place to buy from.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 01/26/2022 02:55 PM

thank you so very much for your business and review.  We appreciate you.  Management

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 01/26/2022 02:58 PM

Thank you so much.  We appreciate your business and review.  Thanks again, Management. 


Verified Customer
Crab Orchard, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customer Verified Customer
10
Category: Sales
Nice place to shop
Friendly salesman who was knowledgeable about every car on the lot. Unlike other dealers around them like Kia for example.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 01/12/2022 01:51 PM

Thank you so much for your business and review.  It is appreciated.  Thanks again, Management


RS
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Raja S.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Perfection!!
Customer service was amazing and everyone was making sure that I was pleased with my car. Especially the new leather I got; Steve, the person who sewed in leather in my seats, made it look better than if the car came with leather seats to begin with. He also had great taste in the color and got along well with my daughter who talked to him.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/28/2021 01:25 PM

Thanks so much for your review and feedback.  We very much appreciate your business and look forward to seeing you in the future.  Management.


JH
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Jonathan H.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customer Verified Customer
10
Category: Sales
2220 Hyundai Palisade
Wayne Mitchell was very helpful explaining the features of the 2022 Hyundai Palisade. The overall process for purchasing the vehicle was painless.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/10/2021 02:39 PM

thanks so much for your review and your feedback.  We appreciate your business.  Thanks again, Management


CS
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Christopher S.
Lancaster, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customer Verified Customer
10
Category: Sales
hassle free, very quick and easy process
It was probably the easiest car buying experience I have encountered. Wayne Mitchell was very attentive and a pleasure to deal with. I returned to the dealership a few days later and recognized me and met me outside to assist me in whatever I needed help with.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/10/2021 07:06 AM

Thank you so much for your review and feedback.  We appreciate your business and look forward to serving you in the future.  Management.


TR
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Tricia R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Sales
Overall a pleasant experience
As mentioned in previous box in survey.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 11/22/2021 03:04 PM

You were a pleasure to help.  thanks so much.  management team


TS
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Thomas S.
Wilmore, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customer Verified Customer
10
Category: Sales
Excellent Buying experience
Cronin Hyundai gave us the best auto buying experience we have had. Wayne Mitchell was a pleasure to deal with. The attitude of everyone we came in contact with was exceptional
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/25/2021 04:48 PM

Thanks so much for your review.  We appreciate your feedback.  


MF
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Michael F.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customer Verified Customer
10
Category: Sales
Marvelous Service at Cronin Hyundai!
I am in love with my 2022 Santa Fe Limited! This was my dream SUV after owning a Santa Fe years ago before buying a loaded Tucson in 2015. I couldn't ask for a better salesman than Wayne Mitchell, who did everything in his power to make sure I got the vehicle I wanted. Beyond Wayne's superb service as a salesman, the entire staff at Cronin Hyundai showed the utmost courtesy, professionalism, and willingness to help during the buying process. I would enthusiastically recommend Cronin Hyundai to anyone in need or who desires a new vehicle - they do a 'bang-up' job!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/12/2021 10:37 AM

Thanks so much for your business and your wonderful feedback.  We look forward to serving you in the future.  thanks, Management


CM
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Cynthia M.
Wilmore, KY
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
10
Category: Sales
Excellent Salesman
Wayne Mitchell was my salesman and he did an excellent job explaining everything on the vehicle and how it worked. He even set things up for my preferences! Absolutely love this 2022 Tuscon Hybrid!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:22 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


GM
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Gary M.
Eastern, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customer Verified Customer
10
Category: Sales
Excellent service
Excellent service from all employees
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:24 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


MG
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Michael G.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customer Verified Customer
10
Category: Sales
It was good
It was as expected
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


EC
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Eric C.
Lancaster, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Sales
Great Buying Experience
I worked with Wayne to purchase my car and he was a top notch person. I valued his honesty and willingness to work through the car buying process with me. The whole team seemed invested in their work, and, as a result, the people they were helping. Glad to have this initial great experience and look forward to more in the future.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LV
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Linda V.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customer Verified Customer
10
Category: Sales
2022 Elantra Lease
The dealer was fair and took care of me. No need to haggle over price.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


KN
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Kasey N.
Vanceburg, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customer Verified Customer
10
Category: Sales
Best new car experience ever
Excellent friendly and courteous service from start to finish. Highly recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


JC
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Julia C.
Somerset, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customer Verified Customer
10
Category: Sales
Easy experience without the usual hassle
Wayne and Jay made the whole experience easy without being pushy at all. Wayne listened to what I wanted and needed in a car and let me take the lead in making my purchase. Jay made the paperwork a breeze and I am loving my Kona!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Richmond, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customer Verified Customer
Category: Sales
Love my Tucson
Great experience! Would tell anyone that I know to go the this dealer for their car needs!
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Great Experience
Friendly sales staff. No pressure to buy. Informative and fair prices.
Recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:27 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


TR
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Theron R.
Lexington, KY
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customer Verified Customer
Category: Sales
New, helpful, follow through
Recently bought Hyundai Santa Fe Hybrid at Cronin. Excellent staff helped us test out several models and settle on the one we bought. Courteous, good character and relational skills, Very happy with the car, our experience and the price.
Cronin is new in town but have a fine track record in Ohio and have a solid group running things here.
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