Verified Customer
Hi Christopher, Congrats on the Kona. We apologize we weren't able to completely meet your expecatations. I understand that the pricing is not what you were anticipating and we completely get it. We hope that things normalize and that the manufacturer will be able to meet the production demands. It's definitelty frustrating times and we're thankful that we have people that are stepping up and working longer and harder to make up for shortcomings in the workforce. We appreciate your business and look forward to servicing your needs going forward.
Hi Thank you for filling out the survey and congrats on the New Hyundai Kona! I see we fell a little short of your expectations and for that I apologize, please let us know if there's anything we can do to get there.Please feel free to contact us at 718-631-6700. Thanks again and we look forward to hearing from you.
Phil, Simon and Zack
Verified Customer
Hi Micghael we apologize the experience was dissapointing. We completely understand the shortage of vehicles is causing a frustrating experience. Unfortunately the lack of supply and high demand has raised pricing beyond the Manufacturers suggested retail price. We wish things were "normal" where we would be selling 5x the amount of vehicles so that there would be no lack of incentives.
Verified Customer
Hi Louis I think based on your responses it looks liek you had a great experience but the one star indicates we were terrible. If you believe we provided you with exceptional service please rescore us as a 5.
