ZL

ZACHARY LINTZ

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(74 reviews)
82

Verified Customer
Glen Oaks, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/04/2021
verified customer Verified Customer
Category: Sales
Worst leasing experience
Appointment was made to pick up my car. I had to call my own insurance agent and hotline to set everything up when I got there bc these were not done when clearly it was supposed to be. My insurance agent already called me
HOURS prior to send these over to them. Sales did NOT know how to open files. I have pretty high patience but after 2 hours, I was livid. Had to wait over 2 hours. Waited FORVER for finance manager. I said from the BEGINNING my down payment will include my first month but lo & behold, they said it was not when it was time to sign AFTER WAITING TWO HOURS after dealing with insurance company to get insurances send my over & open files on MY OWN. No apologies. By then, I was so fed up I said whatever, just swipe my card so I can leave. Everyone walking by and just kept ignoring me even though I was visibly beyond frustrated. Sales was not familiar with car features. DIDNT even have carpeted floor mats, arent these STANDARD? Exterior has sticky dirty residue all over the place (I’m assuming from stickers). Seats were discombobulated.This is my 3rd lease from different companies & first time at Hyundai & the WORST experience I’ve ever had. I couldn’t even enjoy my car my first night driving. I just wanted to get home. I will not be leasing from Hyundai, or at least from this location again. 3 years cannot come fast enough.
Not Recommended

NP
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Nitin Kumar P.
Fresh Meadows, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
Not delivered something promises
I was promised to provide all weather Matt’s by salesman and then week later when I went to pick he said he cannot give eve though I told him at time of delivery that I am not taking in writing because I trusted him and even manger was not interested to resolve the issue
Not Recommended

CM
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Carolina M.
Forest Hills, NY
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Staff is easy going and just great in all aspects
My experience at star Hyundai was so great .. everyone there was so helpful without being overbearing.. they made car shopping fun without all the stress.. star Hyundai worked with me to find the perfect car suitable for me and made it so pleasurable.. if you want a comfortable easy going stress free car shopping experience go to star Hyundai!
Recommended

Verified Customer
Fresh Meadows, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
verified customer Verified Customer
Category: Sales
Friendly staff and great service
I recently went to trade in my old Kona, which I got from the same dealership, so I came back for the new Kona N line we didn’t strike a deal a first but I got a call a second time and got a magnificent deal on my Kona N line. So far I’ve been loving the car runs great and is fast!
Recommended

JK
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John K.
Mineola, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Great service at Star Hyundai
Philip Robinson helped me through the entire process. A wonderful experience. I will definitely recommend Star to family and friends.
Recommended

MB
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Muhammad B.
Bronx, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customer Verified Customer
Category: Sales
Great customer service by Andrew
Firstly, Andrew at the dealership is an excellent salesman and deserves more than 5 stars for his customer service. He was able to give me a good deal on my Hyundai Elantra 2021. My wife and I were in the middle of transitioning between states and buying a car that fit our budget but was also fully functional was important to us - the Hyundai Elantra 2021 was exactly that. Andrew was prompt, kind and accommodating to us and thoroughly explained everything, while also making the process of buying a car quick and easy. Customer service means a lot to us and Andrew was great at that. I'd definitely refer him to my friends and family who are looking to buy a car and most certainly would come back if I need to
Recommended

LG
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Louis G.
Queens Village, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customer Verified Customer
Category: Sales
My review was wrong I did not give it one star
I did not give it one star that was a mistake. If you read the review I gave it 5 stars
Recommended

LG
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Louis G.
Queens Village, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customer Verified Customer
Category: Sales
My review was wrong I did not give it one star
I did not give it one star that was a mistake. If you read the review I gave it 5 stars
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2021
Category: Sales
Great place
Great people and service come visit
Recommended
ZACHARY L. from Star Hyundai responded on 06/29/2021 06:07 AM

Hi Louis I think based on your responses it looks liek you had a great experience but the one star indicates we were terrible. If you believe we provided you with exceptional service please rescore us as a 5. 


Verified Customer
Flushing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2021
verified customer Verified Customer
Category: Sales
Exceptional and patient!
Andrew the salesman and Simon the manager went above and beyond during our whole process. They made us feel comfortable and were so patient with us from the moment we stepped into the dealership to the moment we drove off the lot with our new car. The staff here are super attentive and very very friendly! Definitely recommend anyone looking to purchase or lease a vehicle from them.
Recommended

WJ
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William J.
Queens, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
verified customer Verified Customer
Category: Sales
this is my son's title but I go along with him
the reception was excellent. We were taken care of almost immediately.
Recommended

KK
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Kevin K.
Whitestone, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customer Verified Customer
Category: Sales
Kelly’s new car
If your in the market for a new vehicle, have a look at Hyundai, I recently leased a sonata, I did the painless deal with Mark Stechel at Star Hyundai in bayside NY. Great decision!!
Recommended

SA
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Stephen A.
Flushing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2021
verified customer Verified Customer
Category: Sales
Steve's new car
I was happy with the trade in that we received. I love the new car and color and features. This new hyndai sonata makes my life much easier.
Thank you Andrew.
Recommended

AC
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Anthony C.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
A+++ Exceptional Dealership
Star Hyundai is a superb car dealership. The sales agent, manager even receptionist were all attentive and inviting. They made us feel comfortable and appreciated. They have set the standards very high and I wouldn’t expect anything less going forward.
Recommended

VC
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Voimara C.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
The professionalism and great Service
When you go to this dealership ask for Philip Robinson ?. Philip was very helpful. He will make sure you get the vehicle ? you came to purchase. Philip wanted to make sure, I was happy and content with the vehicle I specifically wanted. But the best part of my purchase was that Philip went above and beyond to make sure I got the best DEAL!!! Thank you, Philip and Hyundai!!
Recommended

RM
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Richard M.
Whitestone, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2021
verified customer Verified Customer
Category: Sales
Salesman was very good
Very happy with the deal
Recommended

NK
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Nancy K.
Bayside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
verified customer Verified Customer
Category: Sales
Hyuandi Kona
I recently leased a 2021 Kona from Star Hyundai. The whole experience was great! I highly recommend both the car and the dealer.
Recommended

AD
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Audrey D.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
verified customer Verified Customer
Category: Sales
Very friedly and knowledgable
I have been to other Hyundai dealerships and Star Hyundai is the only dealership that explained step by step of what I will be paying.
Recommended

JG
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Joseph G.
Merrick, NY
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Great car and great staff!
Zach and Phil were great - made my experience very easy and smooth.
Recommended

RL
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Ronald L.
Franklin Square, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
verified customer Verified Customer
Category: Sales
Outstanding Dealership
Zach Lintz and Philip Robinson are knowledgeable and professional about the car sale process. They go the extra mile to make the car buying experience painless! I was done with the entire process in a little over 2 hours. Thank you gentlemen.
Recommended

MG
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Mario G.
Jamaica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customer Verified Customer
Category: Sales
Great Experience!!
Best experience I’ve had buying a car . Victor was amazing and so was everyone else that helped us .
Recommended
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