Whistle that sounded like a belt bearing, but was the oil separator (PVC valve).
I misdiagnosed the issue and took my 2019 Audi Q7 with 61k miles to DS. Scott had mentioned that he
suspected what it was over the phone and he was right! This was a big job - remove the supercharger as the part that needed replacing was underneath it. Scott ordered the parts and the next day by lunch it was complete, other than the test drive. The test drive revealed a check engine light, but as it turned out, it was only a missed electrical connector and the car was ready to go!! I like to do a lot of my own work because of money and quality of work and DS is one of two mechanics that I trust to do a great job! Thanks again guys!
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I always enjoy the services I receive at shell Auto dept. The mechanic's are always polite and friend
ly. Price's are reasonable and my MASDA love's the care. Thank-you
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These guys are the BEST in town! HONEST, they never do anything not needed.
Carlos and Tony do a great job with your car. Great communication always finishes on time, and they n
ever say you need something when it's not necessary. Go to them and you will be happy.....
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I came in saying my engine was loud and I wanted to get a diagnosis done, as well as an oil change. I
nstead of trying to maximize how much money I spent, Franz reassured me I should start with an oil change bc it will likely fix the issue and come back next week for a diagnosis IF I’m still having that problem. Most shops would have just done both bc they’d want to charge me for both.
Franz had a ton of knowledge about my car model (A220). He even went ahead to reach out to the dealership inquiring about my warranty for an unrelated observation he made while changing my oil.
Remember those words from Forest Gump? It’s always great when something is taken care of well. That’s
why I feel about taking my vehicles to Ray Frey’s. They know I like to take care of my cars, they tell me exactly what’s going on if there’s an issue, and I simply don’t have to worry about the condition of my car. They take care of it and me.
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