Victor was very courteous from the outset, and clearly competent with my 328i. His advice was clear,
his work was perfect. The whole experience was very professional. I will never take my car anywhere else. And on top of that, he saved me money.
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I have been a customer for many years and get great customer service. They are quick to get the job d
one and make it easy for me when I need to bring my vehicle in for service. I have referred more ladies to them because of the honesty provided by the owner. He doesn’t lie to you about things on your vehicle that don’t need to be fixed. I would prefer going to them first before ever having to go to a dealership again.
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I called near closing on Wednesday, and the parts were in first thing Thursday morning. The repairs w
ere complete quickly. Joe was extremely informative and professional and runs a great shop. No one likes having to get their vehicle worked on, but this is one place to feel comfortable and trust.
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Watson Automotive worked on my Toyota truck. It turned out to be a bigger job than they expected, and
it took a little longer than they anticipated, but they did a good job and they did it for a very reasonable rate. I took a week to write this review so that I could see if any issues cropped up. It seems to be fine, although there was what appeared to be a small oil leak under the transmission that hadn't existed before. It appears to have dissipated, so maybe it wasn't a leak, just a spill or something. We'll see. Thank you, Alan, for fixing my truck. It was definitely a big job. I gave a 4 instead of a 5 because you didn't call me when you said you would. You didn't have it ready at the time you estimated; twice, and I had to drive to the shop to find out the status. Otherwise, all good. Thanks again.
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Excellent service as usual. It turns out that the problem we had was covered by the mfr's powertrain
warranty because there had been a lot of problems w/this part, so all I had to pay was the diagnostic charge. I'll continue to use Auto Solutions.
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