I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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this establishment are very good honest affordable I cant thank them enough for what they done for me
and my girls my vehicles had some big things done to it from them about 3 weeks ago well last friday I was on the eway and my van was acting up called mike he said bring it in right away and got there he reassured me he find the problem but in meantime gave me his loaner and told me take baby home too cold out a week later he fixed the van and he didnt charge us for the whole parts that were well over 800 bukaroos just for the programming my parents paid for I cannot even say how much I'm thankful for these guys highly recommend mike and his staff at minnoco again miigwitch very very much guys
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I personally have never used this shop. My parents have for years and years. My dad passed away in Oc
tober 2022. When my mother needed either a new transmission($5000+, or a new vehicle), in December 2022, their mechanic offered to take my mom car shopping. He could’ve said to put a new tranny in, but in his honesty, he offered to help her find a new vehicle instead. Talk about trust. I will forever be grateful to this shop and the character they provide to humans. If you’re wanting a genuine relationship with the people who you trust your vehicle and life to, these are the folks. Thank you for the support you provide to your community.
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I can always trust the information, regarding my car, from Scott. He's the best, and probably deserv
es a raise. The front-in guys, Dave and Rob, are also very knowledgeable, and customer-focused. The nice surprise is there are never any surprises.
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