I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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Mark is always completely honest with what is wrong and seems to continuelly do more than I pay him
for. I do not trust anybody but him with my vehicles. I could not have a greater respect for him and his work.
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My son has a 2020 Chevy pickup with a Duramax 6 cylinder diesel. It was serviced at a local Chevrolet
Dealer for oil, lube , and filter. Approximately 3 weeks later, we wanted to check the oil level. We found the oil dip stick was not inserted completely into the motor, and in fact was hanging out eleven inches or more. Oil had sprayed underneath the hood and all around the engine bay area. There was a very thick goo substance that was silver in color everywhere.( local to dip stick tube and near areas)
I immediately called Dan at Repair Rite advising him of the situation. He said If I could get the truck to him, he would look at it ASAP. I got the vehicle to him approximately 4:40 pm, yesterday. Dan came out and looked at the vehicle and came up with a plan of repair which was excellent. He cleaned up engine bay area, changed oil twice, cleaned out thick goo from dip stick tube, and found the Dealer had reinstalled a cracked/torn gasket on the oil pan drain plug. (Wow Dealer-THANKS) This repair was completed by noon today! Dan and his team went above and beyond expectations. These guys rock , are honest, and reasonable in price. They have earned my business for life. Please, if you need any repair , give Repair Rite in Eagan a call.
this establishment are very good honest affordable I cant thank them enough for what they done for me
and my girls my vehicles had some big things done to it from them about 3 weeks ago well last friday I was on the eway and my van was acting up called mike he said bring it in right away and got there he reassured me he find the problem but in meantime gave me his loaner and told me take baby home too cold out a week later he fixed the van and he didnt charge us for the whole parts that were well over 800 bukaroos just for the programming my parents paid for I cannot even say how much I'm thankful for these guys highly recommend mike and his staff at minnoco again miigwitch very very much guys
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The entire staff was very friendly and helpful. They explained any problems they found with my car an
d there was no pressure from the employees. I'll definitely return in the future.
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