Got my car in and out in a reasonable time they even found another problem with the rear window wiper
and came up with solutions and gave me a schematic of the wiring problem. Taking it in tomorrow for the fix, Peniston fixes a car to run the way it was designed to, no temporary fixes they di iy by the book and for a very small price they do all my work.
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When I look to have my vehicle maintenance and repair work done by an automotive repair shop, the mos
t important word for me is (Trust.) I need to trust the work being done is done correctly, and not having anything added that doesn’t need to be done. Trust that the repair will be backed up with the promise of a guarantee it was done right or they will make it right.
Trust that the price quoted was fair and the work done was performed by certified mechanics. That is Franks Automotive!
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They are reliable and friendly. I have appreciated their willingness to explain what needed to be don
e so that I could understand. I haven’t felt pressured to do more than what was needed.
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The two service advisors Mike & Doug are all about customer service. Westlink is very honest and they
never try and over sell like some dealerships do. They only fix what needs fixed and do it right. I appreciate the service I always get there
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I can't recommend Jeremy the car mechanic enough! He provided me with top-notch brake service at an a
ffordable price with little notice. As a woman visiting alone, I felt safe, comfortable, and respected throughout the entire process. Jeremy/Biddle's Auto was transparent, ensuring I understood what was needed and why, without any pressure or attempts to upsell. It's refreshing to find a mechanic who values honesty, integrity, and the safety of their customers. I left knowing I wasn't scammed and with complete peace of mind. This is the second time working with him and I drove a couple hours just for them because they are who I trust.
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