Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,375 Reviews)

ReScore Reviews™ (38)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


JD
JAMES D.
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017 Category: Service
always responsive good service
very professional and always responsive
BENJAMIN M., Service and Parts Director from #1 Cochran Hyundai of South Hills responded on 07/18/2017

Hello James,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602

LD
LINDA D.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017 Category: Service
Very conveient to home.
Very satisfactory experience.
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/16/2017

Hello Linda,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

SJ
Suzan J.
Pittsburgh, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017 Category: Service
Convenient location and service advisors are helpful.
Experience has always been good. Staff is knowledgeable and takes the time to answer all questions.
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/16/2017

Hello Susan,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

FC
Frances C.
Pittsburgh, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017 Category: Service
Review of Recent Service
Satisified
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/16/2017

Hello Frances,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

PB
Paul B.
Pittsburgh, PA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017 Category: Service
Express Service impressive.
I used the Express Service for an oil change the other day. Done in an hour. The staff was friendly and the waiting room was comfortable. I saved money with a coupon! This place earns my business!
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/16/2017

Hello Paul,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

Verified Customer
Pittsburgh, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017 Category: Service
Work done on time
It went very well
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/16/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

SH
Susan H.
Bridgeville, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017 Category: Service
Car Inspection
Quick and courteous service. Ive full explanation at check out.
BENJAMIN M., Service and Parts Director from #1 Cochran Hyundai of South Hills responded on 07/13/2017

Hello Susan,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602

MC
Michael C.
Carnegie, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017 Category: Service
Yearly inspection and warranty update
The service writers are the best, always courteous. There is no other place to take our care to keep it in great shape. The service/maintenance guys keep me rolling along in style. Our car gets the best care, no compare.
BENJAMIN M., Service and Parts Director from #1 Cochran Hyundai of South Hills responded on 07/13/2017

Hello Michael,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602

BS
Benjamin S.
Carnegie, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/11/2017 Category: Service
Service
Didn't solve the issue with the car but have been contacted by someone there to bring it back and relook at it. Least they are trying unlike other shops my other cars have been to.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/11/2017 Category: Service
Employees not there to help
No
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/11/2017

Hello Benjamin,

Thank you for taking the time to complete this survey and providing your feedback. I do apologize that the concern with your vehicle has not been remedied. I am also sorry I am on vacation currently and cannot see what your vehicle was in for, please feel free to email me with some more information so that I may be able to help rectify this.  We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

TG
Thomas G.
Pittsburgh, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017 Category: Service
Quick, fair thorough service
.
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/11/2017

Hello Thomas,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

Verified Customer
Bethel Park, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017 Category: Service
Service
Fast friendly service
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/11/2017

Hello,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

Verified Customer
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2017 Category: Service
Excellent Service
The people at the service desk are very helpful. The service is always completed in a timely manner.
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/11/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

RB
Robert B.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017 Category: Service
Friendly
Timely
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/11/2017

Hello Robert,

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

CA
Christine A.
Pittsburgh, PA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2017 Category: Service
timely services
kkk
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/09/2017

Hello Christine, 

Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602

JP
James P.
Pittsburgh, PA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2017 Category: Service
Great service.
Mechanics find and fix problem fast.
Ben M., Sevice Manager from #1 Cochran Hyundai of South Hills responded on 07/09/2017

Hello James,


Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602