Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

504 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


CS
Courtney S.
Lansdale, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Service
Courtney said she could not find the problem but they were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

VP
Vipul P.
Lansdale, PA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015 Category: Service
Vipul said this business did a fabulous job and he was happy with them.
This review was collected via phone interview by Customer Research Inc.

CH
Cynthia H.
North Wales, PA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015 Category: Service
Cynthia said she is a repeat customer of the business. They are friendly and very informative.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Fort Washington, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015 Category: Service
William said this business did a good job of taking care of his vehicle. He has not had any problems with them and they are very fair with the price. They let him know what is needed for upcoming service and do not push service that is unnecessary. They have a friendly and comfortable atmosphere in the waiting room. He can trust them and he has been using their facility for years.
This review was collected via phone interview by Customer Research Inc.

JM
Jacqueline M.
Lansdale, PA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
Spoke with Laura. She said this business is honest, competent, courteous and on time. She and her family have been dealing with them for years and they are very trustworthy.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Lansdale, PA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2015
Excellent Service
I have always had excellent service and fair pricing in the several years that I have been having my cars serviced at 5 Points Automotive

JC
Judith C.
Chalfont, PA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2015
Terrific
Friendly, efficient, informative.

MH
Maureen L. H.
North Wales, PA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2015
Great automshop
This is a reliable family business. They do excellent quality work, have helpful friendly staff. The waiting area is clean and accommodating. I have been going there for years and have referred neighbors. I myself was referred bya neighbor many years ago.

TK
Thomas K.
Chalfont, PA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015
Love Melissa
I nice ambassador

TG
Terry G.
Doylestown, PA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2015 Category: Service
Terry said the service was completed very quickly and efficiently. She was in and out in about thirty minutes.
This review was collected via phone interview by Customer Research Inc.

JY
Joe Y.
North Wales, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
Joe said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
North Wales, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2015 Category: Service
Spoke with Donna. She said she had a flat tire. She called the day before and they told her the tire was not that good. They contacted their tire supplier and they put four new tires on. They also did an alignment and took care of her wipers. They had given her several choices of what she wanted done plus they changed the oil. They did all of this in one day. They went over and above. It was all so quick. She was very happy.
This review was collected via phone interview by Customer Research Inc.

GC
Gerald C.
Ambler, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015 Category: Service
Gerald said he enjoyed the service that he received.
This review was collected via phone interview by Customer Research Inc.

AD
Andrew D.
Schwenksville, PA
Infiniti G35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2015 Category: Service
Andrew said this business did great work. He broke down on the side of the road where the business picked him up and had his vehicle ready in two days. All the employees were nice and seemed to be knowledgeable at what they were doing. The price was a little expensive but he is unaware of their pricing structure so it might have just been expensive to him.
This review was collected via phone interview by Customer Research Inc.

SC
Samba C.
North Wales, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2015 Category: Service
Samba said there were no issues with this business. They took care of his vehicle, gave him a ride to work, and when he came back the vehicle was almost ready.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Blue Bell, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Andrew said the prices seemed reasonable and the business finished the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
North Wales, PA
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2015
Took long time to fix Commercial Vehicle
You may want to set a higher priority to fixing commercial vehicles since people's livelihood depends on the truck running.

JG
Jay G.
Blue Bell, PA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Jay said this business could not have any done anything more to make him more satisfied.
This review was collected via phone interview by Customer Research Inc.

BT
Bernard T.
Allentown, PA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Bernard said the service at this business was quick, they were very polite and kind. The employee who towed his vehicle was amazing and awesome. Tim was unbelievable and the nicest person he has ever met.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
North Wales, PA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2015
value
Reasonable pricing for services