Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

502 Reviews

97% Would Recommend
Latest Review 10 days ago

Reviews


JM
Jerri M.
North Wales, PA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Jerri said that he has never had a bad experience with this business.
This review was collected via phone interview by Customer Research Inc.

SC
S. Scott C.
Lansdale, PA
Ford C-Max
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/01/2015
Long Wait
I waited over 2 and half hours for an oil change. They were obviously short staffed, but some communication would have been appreciated. I had to ask for an update to be told that my Ford C-Max is an unpopular car and they had to special order a filter. Upon check out, the owner gave me an oil filter and told me that I should keep it in my trunk so this would not happen again. I asked how would I know that the filter was the problem, nobody talked to me. This service is coming from the owner; I doubt I will ever return.

PJ
Peter J.
North Wales, PA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015
Honesty, & totally loyal to customers
You have a reputation of treating your customers total of 5 stars...your read out after the job performed is very informative as to preventive maintanance...your OK

EB
Ellen B.
Ambler, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2015
I give 5 Points 5 stars
5 Points has competitive prices, knowledgeable mechanics and timely service!

SM
Steven M.
Lansdale, PA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2015
Very satisfied
Have been using 5 points automotive for years. Always very satisfied with their service

CW
Curtis W.
Landenberg, PA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Curtis said this business did a decent job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EE
Edward E.
North Wales, PA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015
friendly service, Friendly people
You guys do a great job with customer service, friendly service always wanting to help anyway you can , The owner George is a really nice person From start to finish I was really happy with service, I'm going to tell all of my friends about you, Towing was always friendly, I called triple A and you guys where a great help.. I can't say enough about my experience with help Nice going Guys!!!!!

SK
Stephen K.
Lansdale, PA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2015 Category: Service
Stephen said they delivered what they committed to regarding time and service.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Telford, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015
Great service
Easy to get an appointment. Fast & friendly service.

BH
Bob H.
North Wales, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
Bob said he has gone to this business many times and he has been very happy with them.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Chalfont, PA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2015 Category: Service
Daniel said he has no complaints and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

NB
Norman B.
Lansdale, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2015
Friendly and professional
Thanks again, you saved me again!

ML
Megan L.
Pennsylvania
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Megan said this business did the job. The employees were nice and it was satisfactory.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Lansdale, PA
Lexus ES 300h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Spoke with Theresa. She said they were timely and they did the job very well.
This review was collected via phone interview by Customer Research Inc.

WL
Wayne L.
North Wales, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Wayne said they are knowledgeable and capable, and the employee he dealt with was a real gentleman.
This review was collected via phone interview by Customer Research Inc.

CS
Courtney S.
Lansdale, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Courtney said they are very responsive and good, and the price is good.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Lansdale, PA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2015
2004 Honda accord &08lexus rx350
Great courteous service
Troy T. from 5 Points Automotive responded on 02/23/2015

Thank you Bill for leaving a review.  Always a pleasure serving you. 


DB
Daniel B.
Lansdale, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Daniel said the business seems very competent and they were prompt. He has a good history with them and he would use them again.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Hatfield, PA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Robert said he was cool with the business. They helped him out with the service and got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Chalfont, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Spoke with Linda. She said she gets good service at this business and she is happy with them.
This review was collected via phone interview by Customer Research Inc.