Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

710 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
97% Would Recommend
Latest Review 2 days ago

Reviews


JM
JOAN M.
Lexington, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Water pump
As always, great service. Pump was leaking a little some time ago, so I knew what the repair was probably going to be.
Great, friendly staff.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 04/01/2019

We are glad we could take care of the issue for you. Thank you for the great review.


AM
ANDY M.
Lexington, KY
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Exceptional service!
Truck is running great. What a difference a leaking exhaust system makes in overall performance.
Highly recommend 5-Star Auto Repair. Service was as expected and in a very timely manner.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/28/2019

Im glad you chose us to repair your exhaust issue on your 2002 Toyota Sequoia. Thank you for the great review.


LD
LISHA D.
Harrodsburg, KY
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
So fast and reasonably priced!!
I had an amazing visit at the shop. My daughter was in labor and they worked my little emergency right in and got me back on the road in 30 minutes!!!!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/21/2019

Im glad we could help.


SD
Steven D.
Lexington, KY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Steven said the staff did what he asked them to do and vehicle is fixed. He stated that they did a good job.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/21/2019

Thank you for the review, we appreciate it.


JS
Jamie S.
Versailles, KY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Jamie said the employees provided transportation for her.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/21/2019

It isnt a problem, if you need transportation we can always help.


MV
MATTHEW V.
Lexington, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Exhaust work
They do a really great job welding exhaust! Same day service, and got me right in.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/12/2019

Thank you. come back any time, we do more than just exhaust.


CC
Christopher C.
Lexington, KY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Christopher said that the place has always done a good job on his vehicle and everything.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/12/2019

Thank you, always a pleasure having you at the shop.


JM
Jimmy M.
Lexington, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
People You Can Trust and Quality Service
I take all of my cars to 5 Star for service. The office staff are approachable and very professional. Prices are reasonable.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/08/2019

Thank you for the review.


AB
ANTHONY B.
Lexington, KY
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
The service and loyalty
Great service and they are very loyal to there customers!! Great job!!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/08/2019

Thank you for being part of the 5-Star family.


RT
RICHIE T.
Lexington, KY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Great service!
Staff was able to provide me a quote for the total repairs I was looking for before I came in and had all the work done by the end of the day as they said they would.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/08/2019

Thank you for the review, i'm glad you are happy with our service. 


JM
JOSEPH M.
Lexington, KY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Happy customers
As long as I'm living I the area I will always come to you
Y'all always have a smile and friendly....
Always get my vehicle on and out quickly
Thank you all so much
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/01/2019

You are very welcome, and thank you for the review.


JM
JOAN M.
Lexington, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Fast friendly service
Fast friendly, honest people. Pleasure doing business with them.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/01/2019

Thank you for the excellent review.


BM
BRET M.
Lexington, KY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Trustworthy & Thorough! Great Customer Service!
I’ve been taking my vehicles here for 14 years and have received consistent service.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/01/2019

Thank you for being part of the 5-Star family.


KC
Kevin C.
Lexington, KY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Kevin said the mechanic was good. He stated he felt that the prices were a bit high.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 03/01/2019

Im glad our service was up to your standards. Thank you for the review. Please remember even though we are not the cheapest you do get a 2 year 24,000 mile warranty with road side assistance with all our work.


LH
LES H.
Lexington, KY
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Clear presentation of the problem, and its solution.
Clarity of potwnriL problems and their solution with costs, make decisions.
Also, providing expectations of upcoming needs are helpful as wekk
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/19/2019

Thank you sir.


DS
DORISA S.
Lexington, KY
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019
Oil change/battery & alternator checked
Job was performed thoroughly and in a timely manner. As always, Elaine and other staff were friendly and polite. Price for job was reasonable. Shop is conveniently located in town.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/15/2019

Thank you for the review.


Verified Customer
Lexington, KY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Friendly, prompt, thorough service!
Thank you for your prompt, friendly, and thorough service!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/15/2019

THank you for the review


RC
ROBIN C.
Lexington, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
The people seem to really care, that means a lot. Thank you 5 star
5 star is a great place to have work done on your vehicle, I believe that they want to do a good job for you and to get you back on the road. They truly go above and beyond for you
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/14/2019

Thank you for the review.


Verified Customer
Nicholasville, KY
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019
Professional & Knowledgable Staff
5 Star Auto Repair was recommended to me by a coworker. I've brought my car to them 3 times now, and have been completely satisfied with the work that was done. I have an older car and they have not had any issues on getting parts that were needed to fix my car. The staff is very friendly and helpful. They call you before any work is done to let you know what the approximate price will be. That's nice to know what to expect when you go to pick up your car. NO hidden fees/charges. Very satisfied with this shop and highly recommend it!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/11/2019

Thank you for the 4 star review, Let me know if there is anything we could improve on to get 5 stars.


VM
VIOLA M.
Lexington, KY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great Service
I have used Five Star for years. The personnel are outstanding. Professional, competent and friendly. Highly recommend.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 02/11/2019

Thank you for the outstanding review.


Displaying Review 21 - 40 of 710 in total