Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(782 Reviews)

ReScore Reviews™ (7)

ReScore
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
Original
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
97% Would Recommend
Latest Review 2 days ago

Reviews


RL
ROB L.
Lexington, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Quality work!
We use 5 star because of the friendly staff and high quality of work at a reasonable cost.

LB
Linda B.
Lexington, KY
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Linda said that they're good people. They're nice, friendly and do good work. It was a pleasant experience. She enjoyed her time down there.

LN
LESLIE N.
Lexington, KY
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Great Service
Always do a great job - from scheduling, to work done, to turn around time! 5 Star is my go to for car repair & service!

NS
Norma S.
Lexington, KY
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
Norma said the business was prompt, efficient ,polite and she was also pleased with the service.

EH
ELLEN H.
Lexington, KY
HUMMER H3
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/07/2020
5-Star Shop
This vehicle has been going back and forth at their shop, 5-Star seems like they see a lot of problems, let us pay for $1,000 plus, return to us only to have the original problem we encounter before.

SM
SALLY M.
Lexington, KY
Lincoln Town Car
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
Excellent service.
5 Star is always excellent, always willing to help and reasonably priced. They are extremely trustworthy.

LW
LAUREN W.
Lexington, KY
GMC Acadia
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Great Service
Friendly and reliable staff. Highly recommend!

KJ
Katina J.
Lexington, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Katina said the service was good and she had no problems. She would recommend this service.

RD
Rodney D.
Lexington, KY
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2019 Category: Service
Rodney said that it was good. He wasn't sure if they worked on the front or the back. His brakes are still squeaking. He paid a little more than he thought he should.

BB
BRIAN B.
Lexington, KY
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Excellent
These people really know what they are doing, from the mechanic to the desk person. They know how to treat customers.

Verified Customer
Jeffersonville, KY
Mitsubishi Galant
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2019
Always the best.
5 Star always provides the best maintenance service for my vehicle.

AB
AARON B.
Lexington, KY
Honda Odyssey
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Honest and hardworking
I can depend on this place to tell me how it is without sugar coating or bloating a minor problem. This is the kind of place that you know will tell you the truth and do their best to keep your vehicle safe.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 11/26/2019

Thank you for the review and being part of th 5-Star Auto Repair & Exhust of Lexington Family.


LH
LES H.
Lexington, KY
Mercury Milan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019
Always well received, clear explanations, etc.
Immeidate consideration, clarity of details and cost estimates provide easy understanding and trust on my part.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 11/18/2019

Thank you for the kind words. we are happy to have you as part of the 5-Star family.


EH
Eric H.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Always a great place to have your car fixed
Had my brakes repaired, car was ready the same day. Price was fair, brakes work like new. They can fix anything and will work with you on scheduling needed repairs
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 11/18/2019

Thank you for the review. I am glad you are happy with your brakes.


JW
Jay W.
Versailles, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019 Category: Service
Jay said it was all good. Ryan even took him home and he lives out side of the county. Jay said he did have a question about whether or not Duramax Synthetic was used in his vehicle.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 11/18/2019

Thank you for the review. any time you need our shuttle service just let us know.


Displaying Review 16 - 30 of 782 in total