Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

710 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
97% Would Recommend
Latest Review 3 days ago

Reviews


JE
JEFF E.
Versailles, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Friendly fast and courteous service
A/C wasn’t working they got me in same day and had it working in no time.

MS
Mark S.
Lexington, KY
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mark said the service was good.
This review was collected via phone interview by Customer Research Inc.

CS
Chester S.
Kentucky
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chester said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

MD
MELANIE D.
Lexington, KY
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
My first visit
This was my first visit to 5 Star after being referred by a family friend. My 07 Subaru Legacy's engine was running hot so I went to have it check out. They test drove it and did all of their diagnostic scannings. Nothing came up, perhaps it was just a fluke. However, I was happy that I went. Not only was the staff personable over the phone but the mechanics were too. The two hours I was there I saw how they really took care of their senior clients which was good to see. I will be back and highly recommend.

GV
Gerardo V.
Kentucky
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Gerardo said the staff were good to him and they provided great customer service. They answered all his questions and did good work. It's a great place to do business.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Morehead, KY
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Dave said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
That was easy!
A great place for a quickie check up.

YJ
Yvonne J.
Lexington, KY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Yvonne said the staff are wonderful. They were able to fix her vehicle, and she is very satisfied with the service. Carmen is polite, professional, and courteous.
This review was collected via phone interview by Customer Research Inc.

ES
ELIZABETH S.
Lexington, KY
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Love this place!
The staff is friendly and efficient. They do good work and don't overcharge or try to make you get services you don't need. Upfront, honest, and fair.

MC
MICHAEL C.
Lexington, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Quality Service
Great staff and quality work. Within hours went from telling them what I need to having the job done.

TS
Terry S.
Kentucky
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Terry said he is pleased with this business.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Lexington, KY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Matt said the price is high. However, he received pretty good service and the staff got the work done fast and timely.
This review was collected via phone interview by Customer Research Inc.

TH
Tommy H.
Lexington, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Tommy said the business was fast and effective while providing his vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
Midway, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Donald said they are timely. He said they are good and treat him well.
This review was collected via phone interview by Customer Research Inc.

PT
Perry T.
Lexington, KY
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Perry said the staff is friendly, honest, and the facility has good prices.
This review was collected via phone interview by Customer Research Inc.

TH
TIM H.
Lexington, KY
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2018
Friendly Staff and Pleased With Service
Very friendly staff. Tried them out with Groupon Deal and was pleased with results. Did take somewhat longer to complete the service than I expected. Will probably use them again.

KG
Kelly G.
Georgetown, KY
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Kelly said the staff gave her an estimate, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
MARK W.
Lexington, KY
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
The people and the quality of work is outstanding.
I have been to 5 Star several times and I think they are great!!

BD
BEVERLY D.
Lexington, KY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Prompt, timely, professional service.
Always courteous, friendly service.

DB
DOREEN B.
Lexington, KY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Honest, reasonable and friendly service.
Honest, reasonable and friendly service.

Displaying Review 141 - 160 of 710 in total