Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

286 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 4 days ago

Reviews


KK
KANDICE K.
Foley, MN
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
They always get me in when I’m in a hurry!!
Five Starr is always my first choice cuz they can usually get me in when I forget to change my oil on time. Great people!

LC
Linda C.
Minnesota
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Linda said the staff went out of their way to help her. They even called afterwards to make sure the service was good. They really did a good job.
This review was collected via phone interview by Customer Research Inc.

OM
ORVILLE M.
Foley, MN
Buick LaCrosse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2018
The people and the shop is in walking distance
I just had my car worked on for not starting and I have some concerns on the cost.
During my life time I have worked in a gas station service shop.
NEVER when a car was towed in for not starting did we need to change oil - what is this all about ?
NEVER did we need to buy new plugs. We just sand blasted, clean, reset them & reused them.
We did a minor tune up and our work was done.
Thanks,
Orville
Nelda S. from Five Starr Auto Repair Inc responded on 01/16/2018

Hello Orville, Sorry you feel that this was not necessary for your car, back in the day that might have been the case. But because of fuel injected cars there is way more fuel preasure, and because your car was so flooded we had to pull the plugs and oil the cylinders. The plugs were so fouled they had to be replaced. The oil smelled like gas so that is why the oil was changed. If you have any other concerns please let us know. Five Starr Auto


KS
Katie S.
Foley, MN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Katie said this business was fast. They were able to fix an issue she had been having for awhile and it was not terribly expensive.
This review was collected via phone interview by Customer Research Inc.

AL
Amanda L.
Sauk Rapids, MN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Amanda said the staff called right away after receiving the vehicle and provided really good communication. She discovered that the repairs were going to be more expensive than she expected but the staff members really worked with her.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Minnesota
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Tom said the business does a really good job.
This review was collected via phone interview by Customer Research Inc.

MW
Merlin W.
Foley, MN
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Merlin said the staff is good. He has been going to the business for 40 years.
This review was collected via phone interview by Customer Research Inc.

SS
Sandy S.
Foley, MN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Sandy said she is always satisfied with the business' work. The staff is friendly, and they figure out the problem right away.
This review was collected via phone interview by Customer Research Inc.

MB
MISCHELLE B.
Foley, MN
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017
1/2 life battery
Had the battery replaced on my Subaru. I was in and out quickly. Kevin and staff are knowledgeable and professional. We have created a great rapport with Five Starr since they opened. The staff has gone out of the way to accommodate our needs. Will continue to take all our vehicle needs to Five Starr!

GB
gary b.
Foley, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Quick and Efficient Service
Stopped in without an appointment and asked the service desk if they could look at my grand daughter's car. Kevin came from the service area and asked a few questions. Set me up with an appointment and had the car ready next day! We have recently moved to the area and were hoping to find a reputable car repair shop - Five Starr exceeded our expectations! Thanks for the quick turn around.

CA
Corinna A.
Foley, MN
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Corinna said the employees were friendly, efficient, and fast. They did everything right.
This review was collected via phone interview by Customer Research Inc.

GF
Gina F.
Minnesota
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Gina said this business was convenient and she had no issues.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Clear Lake, MN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Frank said this business did a thorough job and they had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

AW
Arnie W.
Minnesota
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Arnie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RC
RYAN C.
Sauk Rapids, MN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
great Job.
Kevin got me in same day and was able to fit me in and get me back on the road.

KK
KANDICE K.
Foley, MN
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
They always get me in last minute!
I am always over on my oil change and when I call Kevin, he gets me in that day every time even if they are booked all day!

AS
Anthony S.
Minnesota
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Anthony said the staff were quick and reliable.
This review was collected via phone interview by Customer Research Inc.

JS
Jenifer S.
Foley, MN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Jenifer said this business did a good job and they are polite. She will return for more service.
This review was collected via phone interview by Customer Research Inc.

DM
Darin M.
Foley, MN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Darin said the service was quick and fast. He's new to the area and he will continue using the facility.
This review was collected via phone interview by Customer Research Inc.

KS
Kristy S.
Minnesota
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Kristy said this business did a good job of letting her know what was needed. They have done a lot of work on her vehicle and she has never had to take anything back.
This review was collected via phone interview by Customer Research Inc.