INFINITI of Tacoma at Fife


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

2148 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review about 13 hours ago
KARLENE W. on 10/20/2017
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"Quality Service "
Always a great experience!
Vehicle: INFINITI QX80
Category: Service
Service Date: 10/14/2017
Review Created: 10/20/2017 10:11 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/20/2017

Thank you for your kind words, Karlene. We appreciate you!

Mark Clymer
General Manager
JULIE P. on 10/19/2017
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"Always impressed"
From the moment you check in you are greeted with kindness and then you get to sit in an area with great coffee and refreshments. Excellent experience.
Vehicle: INFINITI QX60
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017 07:12 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/19/2017

Thank you for your kind words, Julie. We appreciate your business, and this is so nice to hear. We'll see you next time! 

Mark Clymer
General Manager
KRAIG K. on 10/19/2017
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"Best Customer Service Ever"
Brandon Raymond pays particularly close attention to all of the process of servicing my car and making sure I am completely satisfied with the work. He is also great at keeping me informed on the progress.
Vehicle: INFINITI QX70
Category: Service
Service Date: 10/12/2017
Review Created: 10/19/2017 07:35 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/19/2017

Thank you for your great review, Kraig. We'll make sure to pass the praise on to Brandon. See you next time!

Mark Clymer
General Manager
DAIRIOUS R. on 10/18/2017
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"The lounge area and overall attention of the customer from the staff."
I think my experience is amazing every time I visit the service department.
Vehicle: INFINITI M37
Category: Service
Service Date: 10/03/2017
Review Created: 10/18/2017 01:32 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for your wonderful review, Dairious. We appreciate your business! 

Mark Clymer
General Manager
JOHN M. on 10/18/2017
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"Outstanding customer service"
Stopped in for an oil change, my service advisor Monica did an outstanding job from start to finish. Very professional and friendly environment. I Highly recommend Monica and Infiniti of Tacoma for all your service needs.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 10/11/2017
Review Created: 10/18/2017 09:11 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for the 5 star review, John. We appreciate you! 

Mark Clymer
General Manager
KATHLEEN C. on 10/18/2017
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"I live in Oregon I can never get into Beaverton. I work in Bellingham Tacoma always gets me in and customer service is great."
My car was clean and ready when I returned.
Vehicle: INFINITI QX60
Category: Service
Service Date: 10/12/2017
Review Created: 10/18/2017 04:50 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for your wonderful review, Kathleen. We appreciate your business, and this is so nice to hear. We look forward to working with you again! 

Mark Clymer
General Manager
MARC W. on 10/17/2017
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"Great service"
Fixed my problem
Vehicle: INFINITI Q50
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017 03:56 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for the 5 star review, Marc. We appreciate you! 

Mark Clymer
General Manager
JASON R. on 10/17/2017
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"Great place"
10 plus Brandon was great and service was perfect
Vehicle: INFINITI Q50
Category: Service
Service Date: 09/21/2017
Review Created: 10/17/2017 12:49 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for the 5 star review, Jason. We appreciate your business! 

Mark Clymer
General Manager
SCOTT W. on 10/16/2017
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"Top Notch Service!"
From start to finish
Vehicle: INFINITI QX70
Category: Sales
Sales Date: 10/07/2017
Review Created: 10/16/2017 12:50 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for allowing us to earn your business, Scott. We appreciate your wonderful review, and we hope you love your new INFINITI. Congrats! 

Mark Clymer
General Manager
BUSINESS S. on 10/16/2017
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"Infiniti service"
Great service at Infiniti of Tacoma
Vehicle: INFINITI M35
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017 07:53 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for your kind words. We appreciate your business! 

Mark Clymer
General Manager
BRUCE L. on 10/15/2017
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"Excellent service"
Clean, friendly
Vehicle: INFINITI QX70
Category: Service
Service Date: 10/10/2017
Review Created: 10/15/2017 03:05 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

We appreciate your business, Bruce. Thank you for the 5 star review! 

Mark Clymer
General Manager
SAM U. on 10/14/2017
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"Great Job"
Always Pleasant when I bring my FX35 for oil change
Vehicle: INFINITI FX35
Category: Service
Service Date: 10/09/2017
Review Created: 10/14/2017 02:35 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/18/2017

Thank you for the 5 star review, Sam. We appreciate your business! 


Mark Clymer
General Manager
DOLORES B. on 10/12/2017
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"Quality service"
Helped me when I walked in without appointment. Courteous and efficient.
Vehicle: INFINITI Q50
Category: Service
Service Date: 10/07/2017
Review Created: 10/12/2017 07:20 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/14/2017

Thank you for your kind review, Dolores. We appreciate having the opportunity to earn your business! 

Mark Clymer
General Manager
DAN W. on 10/12/2017
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"oil change"
good received nice loner and work was done timely
Vehicle: INFINITI M35
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017 11:18 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/14/2017

Thank you for the 5 star review, Dan. We appreciate you!

Mark Clymer
General Manager
RICHARD M. on 10/11/2017
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"Excellent service department"
Prompt and efficient service with a detailed briefing about the services rendered.
Vehicle: INFINITI M37
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017 10:45 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/11/2017

Thank you for your kind words, Richard. We appreciate your business! 

Mark Clymer
General Manager
DAVID R. on 10/10/2017
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"service"
good
Vehicle: INFINITI FX35
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017 12:12 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/10/2017

Thank you for the 5 star review, David. We appreciate your business! 

Mark Clymer
General Manager
ELLEN H. on 10/09/2017
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"Attentive customer service"
Yes, good customer service and successful repairs as needed. Loaner car available at last minute. It did cost me quite a bit more than I expected, but am satisfied with the work done.
Vehicle: INFINITI G35 Sedan
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017 04:20 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/10/2017

We appreciate your business, Ellen. Thank you for your kind words!

Mark Clymer
General Manager
JOSHUA L. on 10/08/2017
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"Service with a smile!"
Excellent customer service. The service manager greeted me with an apology for having to wait! (I was shocked because I had been there for less than 5 minuets) There was also no pressure to do unnecessary maintenance! Great people here and it was only my first time there. Excited for the next service call.
Vehicle: INFINITI Q50
Category: Service
Service Date: 09/28/2017
Review Created: 10/08/2017 11:50 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/10/2017

Thank you for the 5 star review, Joshua. We appreciate your business! 

Mark Clymer
General Manager
VERONICA W. on 10/08/2017
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"The Best of the Best"
A great place to take your Infinity for maintenance and repairs. The service personnel are willing to take the time to explain what is needed and what is to be done. The facility is maintained in pristine condition, which is indicative of the attention to detail given when working on your car.
Vehicle: INFINITI I35
Category: Service
Service Date: 10/03/2017
Review Created: 10/08/2017 02:50 PM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/10/2017

Thank you for your kind words, Veronica. We appreciate your business! 

Mark Clymer
General Manager
JULIE T. on 10/08/2017
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"Anon"
Pleasant
Vehicle: INFINITI QX60
Category: Sales
Sales Date: 09/30/2017
Review Created: 10/08/2017 08:24 AM
Mark C., General Manager at INFINITI of Tacoma at Fife responded on 10/10/2017

Thank you for your great feedback, Julie. We'll see you next time!

Mark Clymer
General Manager
Displaying Review 1 - 20 of 2148 in total