We are dissapointed to hear that you are not happy with our service. Could you please give us a call so we can discuss this matter and the vehicle in question. 508-947-4472. Please ask to speak with Scott or Andrew.
We are very sorry to hear that you are not happy. You had made an appointment for us to look at your 2002 Toyota Camry for a rattle noise, any maintenance due, and thorough look over. We found a heat shield rotted and laying directly on the exhaust causing a very obvious rattle noise. This shield was special order from Toyota and that is the reason it needed to be paid for ahead of time. Unfortunately due to Covid19 the shipping time for the part was longer than usual and out of our control, we did not forget to order it. The $3000 in estimates that we provided were for the maintenance items you requested, engine oil leaks that were found, and brake repairs that are needed for your car to be safe. We had discussed with you that this much money it may not be a good investment due to the age of the car, however we provided them to you as they were requested. We will gladly find the cause of the additional rattle noise that is still present
spurts; strange! comment does not reflect prior work done at A&A. Suggestions?
That alone means a lot.