Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 145 Reviews )

99% Would Recommend
88% Business Response
Latest Review over 1 year ago

Reviews


GV
Gary V.
Clackamas, OR
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2016
Right halo light out
The service was great. Run less money than expected. I see the changes made by BMW are many and not well supported the the service industry.
Alan B. from A And P Specialties responded on 11/17/2016

Thanks Gary have a great holiday, Alan & Paul.

Alan Blanchard
owner
503 2547310

DS
Daniel S.
Portland, OR
Volkswagen EuroVan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016
Excellent service
A&P does a great work, is on-time and highly recommend. I have been taking my Eurovan there for about 4 years and have only had excellent experiences with work quality and their consultative approach.
Alan B. from A And P Specialties responded on 11/14/2016

Thanks Daniel you business is always appreciated,Many thanks Alan & Paul.

Alan Blanchard
owner
503 2547310

SP
Suzie P.
Portland, OR
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016
This shop knows about VW's
I took the 1999 beatle to see if I should buy it. The shop looked it over extensively. I got an honest opinion and a
list of what was wrong with it. If I had a VW I would take it to this shop.
Alan B. from A And P Specialties responded on 11/07/2016

Thanks Suzie your trust is very important to us thank you  again Alan & Paul.

Alan Blanchard
owner
503 2547310

OH
Oscar H.
Clackamas, OR
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2016
Customer service and Care
Paul was exemplary in providing service and care. Being a new Audi owner I have heard the many horror stories in regards to maintenance on these vehicles after 75k mikes. Paul not only put me at ease but assured me my car was I great shape and would last many more miles with proper scheduled maintenance and care. He suggested what was needed and we made a plan based on my budget driving style. Thanks Paul as you have gained a new customer.
Alan B. from A And P Specialties responded on 11/04/2016

Thanks Oscar for the review Paul and I reallly appreaciate the business and the trust in us, thanks Alan.

Alan Blanchard
owner
503 2547310

BR
Betsy R.
Portland, OR
Audi Allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
Paul is awesome!
Friendly, factual, and fast!
Alan B. from A And P Specialties responded on 11/03/2016

Thanks Betsy we will always be here for you, Alan & Paul.

Alan Blanchard
owner
503 2547310

SB
Steve B.
Portland, OR
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2016
They have a full understanding of the workings of my car
These guys are the best
Alan B. from A And P Specialties responded on 11/02/2016

Thanks Steve your business is greatly appreciated, Alan and Paul.

Alan Blanchard
owner
503 2547310

DY
Dave Y.
Portland, OR
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2016 Category: Service
Dave said the service was very good. Paul is a cool guy.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 10/26/2016

Good day David it,s our pleasure to serve you and we hope you enjoy the 911. Thanks Alan & paul

Alan Blanchard
owner
503 2547310

GR
Ginger R.
Silverton, OR
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Ginger said they did everything she needed done and they were friendly.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Portland, OR
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2016 Category: Service
David said the employees are honest, do a good job and the prices are fair. He has been going to this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Portland, OR
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016
Excellent service in a timely fashion.
Serviced and delivered on time. Alan and Paul are helpful and a good resource as well as knowledgeable.
Alan B. from A And P Specialties responded on 10/12/2016

Thanks Bob it,s always our pleasure to serve you. Alan & Paul

Alan Blanchard
owner
503 2547310

EA
Erin A.
Oregon City, OR
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Erin said he was totally satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 10/03/2016

Thanks Erin we hope you and your family are doing great Alan & Paul. ps had a great time at the pub.

Alan Blanchard
owner
503 2547310

MM
Morgan M.
Portland, OR
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Morgan said the business provides quick service and he has never had any problems with them.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 10/03/2016

Thanks Morgan for the review we hope your BMW runs great. Alan & Paul.

Alan Blanchard
owner
503 2547310

DW
Dan W.
Portland, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016 Category: Service
Dan said the employees at this business were very friendly. They explained everything that was wrong with his vehicle and were very easy to work with.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 10/03/2016

Thanks Dan we hope you have a great year. Alan Paul.

Alan Blanchard
owner
503 2547310

KB
Kelly B.
Portland, OR
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016 Category: Service
Kelly said she has not been disappointed with this business.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 10/03/2016

Thanks Kelly for the review we hope you BMW is running great.Alan & Paul

Alan Blanchard
owner
503 2547310

BY
Beverley Y.
Vancouver, WA
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016 Category: Service
Beverley said the business had great service. They did a great job and the people were good.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 09/30/2016

Good day Beverley Paul and I hope that you have many great trips in your vanagon, thanks for the business and for the review. Alan

Alan Blanchard
owner
503 2547310

CC
Clay C.
Portland, OR
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2016 Category: Service
Clay said the service was good. They were very pleasant, detailed, informative and honest. He appreciates that in a business.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 09/28/2016

Thanks Clay it,s our pleasure to serve you. Alan & Paul.

Alan Blanchard
owner
503 2547310

CM
Cliff M.
West Linn, OR
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Cliff said he liked their honesty and they were reasonable. He once had an issues with the business and their response was great.
This review was collected via phone interview by Customer Research Inc.

CZ
Carsten Z.
Portland, OR
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2016
Knowledgeable Staff, great work, good price
Phil did a great job trouble shooting and fixing an electrical problem that has been vexing me for some time. Paul is very knowledgeable and thorough with the intake and scheduling process. I would trust them with maintaining my vehicle and the their recommendations with maintenance.
Alan B. from A And P Specialties responded on 09/16/2016

Good day Carsten thanks for taking the time to review we really appreciate it, it,s a pleasure to service your Boxster. We hope you have a great weekend. Alan & Paul.

Alan Blanchard
owner
503 2547310

DD
Debra D.
Portland, OR
Porsche 914
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016
The people
These guys are swesome knowledgeable and friendly
Alan B. from A And P Specialties responded on 09/12/2016

Thanks Debra you business is greatly appreciated.

Alan Blanchard
owner
503 2547310

NZ
Norah Z.
Portland, OR
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Norah said the employees were kind and helpful. She also received free coffee.
This review was collected via phone interview by Customer Research Inc.
Alan B. from A And P Specialties responded on 09/07/2016

Thanks Nora its our pleasure to serve you. Thanks Paul & Alan.

Alan Blanchard
owner
503 2547310