Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 462 Reviews )

100% Would Recommend
Latest Review 1 day ago

Reviews


AP
Abby P.
Smithfield, RI
Honda Odyssey
Verified Customer
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08/16/2019 Category: Service
Abby said they took care of everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Smithfield, RI
Ford Escape
Verified Customer
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08/14/2019 Category: Service
Chris said he has been going there ever since he got his vehicle.
This review was collected via phone interview by Customer Research Inc.

PD
Phil D.
Stoughton, MA
Kia Optima
Verified Customer
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08/13/2019
Oil change/tire rotation
A+ experience. Seemless. Everything was fine while I was at work for an excellent price. Well done.

KW
Kim W.
Smithfield, RI
Subaru Outback
Verified Customer
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08/12/2019 Category: Service
Kim said the quality of the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Smithfield, RI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Kim said the quality of the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JT
Joanne T.
Wakefield, RI
Volkswagen Jetta
Verified Customer
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08/03/2019 Category: Service
Joanne said she appreciated the employees honesty. They provided great service. The service was at a very reasonable price.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Lincoln, RI
Toyota Camry
Verified Customer
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08/01/2019
Competent and honest service I regularly count on....
There is a great deal of trust you put into the facility and the technicians servicing your vehicle. Will they mess up a brake job, a potentially fatal error? Will they find extraneous things to repair just to jack up the repair bill? Will they miss potentially dangerous issues?

With A&W i have full confidence that my car is being repaired both competently and fairly,... I have been using them for more than five years to service multiple vehicles for myself and my family, and have never been disappointed.

I have also recommended them to my neighbors and friends.

TH
Terrie H.
Sutton, MA
Chevrolet Traverse
Verified Customer
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07/23/2019
Reliable, honest and skilled mechanics.
A&W Auto Repair provides outstanding, reliable service and support. I know nothing about cars, and yet I never feel taken advantage of or deceived. A remarkable find and a joy to deal with.

MT
Meg T.
Hopkinton, MA
Honda CR-V
Verified Customer
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07/22/2019
Honest, Dependable and Our Number 1 Go To for anything auto related
I wouldn't go anywhere else. I have owned several makes and models of cars and plenty of mechanics over the years, but A&W is beyond compare. John saved me hundreds of dollars on one repair alone that he diagnosed over the phone and confirmed once he saw the car. Recommended that I bring it back to the auto dealer that I bought it from and sure enough, the dealer covered the repair, all thanks to John. A&W is trustworthy, direct, and you just won't find better service. We are lucky to have them so close.

JP
Johnny P.
Rhode Island
Acura TL
Verified Customer
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07/16/2019 Category: Service
Johnny said this business fixed his vehicle completely in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JK
Joyce K.
Rhode Island
Chevrolet HHR
Verified Customer
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07/10/2019 Category: Service
Joyce said she was very happy and comfortable with the service.
This review was collected via phone interview by Customer Research Inc.

JI
James I.
Smithfield, RI
Kia Optima
Verified Customer
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06/29/2019
Always checks with you before any extra services
Left car overnight without an appointment and dropped the key with a note regarding oil change needed. Contacted me next morning with suggestion to fix brakes, which I noticed were not performing as well lately and did the work same day.

MC
Mark C.
Johnston, RI
Nissan Quest
Verified Customer
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06/24/2019 Category: Service
Spoke with Mark's wife. She said she trusts the staff in their expertise, they're reasonable, honest, quick with the turn around and they do a good job. She also stated that they love this business.
This review was collected via phone interview by Customer Research Inc.

TR
Toni R.
Greenville, RI
Toyota Tacoma
Verified Customer
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06/23/2019
Fast friendly professional service
Another wonderful experience

KL
Kurt L.
Greenville, RI
Honda Civic Cpe
Verified Customer
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06/22/2019
Super Service
On time and received a text message when the car was ready.

JR
John R.
Rhode Island
Mazda CX-5
Verified Customer
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06/17/2019 Category: Service
John said the business's job and price were great.
This review was collected via phone interview by Customer Research Inc.

RC
Ralph C.
Rhode Island
BMW X5
Verified Customer
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06/03/2019 Category: Service
Ralph said John did a really nice job for what he had to work with.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Harrisville, RI
Honda Odyssey
Verified Customer
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06/03/2019 Category: Service
Kathy said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Tiverton, RI
Acura RDX
Verified Customer
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05/30/2019
Great service... always!
John and his team are kind, accommodating and honest. I always get the best service here and continue to use their services even though I’ve moved further away. Love A and W!

CT
Casey T.
Warwick, RI
Mazda Mazda3
Verified Customer
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05/24/2019
Always Great!!
I have been using A and W for a few years now, they are always great with service and communication of what is going on!