Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

713 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Annapolis, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Efficient, prompt service
Eddie always gives a “heads up” on what work your car will need in the near future. His prices are fair, and we have recommended him to others.
Ed F. from A. Arundel Auto Service Center responded on 12/10/2018

Thank you! We always try and give our customers a "heads up" on future repairs. There is nothing worse than unexpected Auto Repair. This way our Customers are able to budget for the upcoming repair. We Appreciate you recommending us to others. Happy Holidays!


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Paula T.
Annapolis, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Great Service
My heart sank as my car was towed to A.Arundel Auto Service Center and I was expecting horrible news. They were able to fix the problem and had my car back on the road that afternoon. Better yet, my mileage has improved. Great work, guys!
Ed F. from A. Arundel Auto Service Center responded on 12/10/2018

Paula, Thank you for taking the time to give us a review and recommendation. We strive to get our customer's cars back to them the same day. We understand the hardship of not having your car. We Are happy to hear you were satisfied with our service. We Appreciate your Business! Happy Holidays!


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Robert D.
Annapolis, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Keeping my old truck running
Trucks got over 350k miles. They know what they’re doing
Ed F. from A. Arundel Auto Service Center responded on 12/10/2018

Thank you Robert for taking the time to give us a review and recommendation. We are pleased to hear that our customers continue to be satisfied with our service. Happy Holidays!


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Joe N.
Annapolis, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Your professionalism and workmanship are the same. Outstanding!
Car seems great and hope to keep it for awhile. I talked to Brian/Bryan. If a certain veh (large, 4WD, SUV) comes in w/reasonable mileage and good shape and you believe a good deal, pls let me know. If repairs need to be made, you've got it. Finders fee is available.

Thanks and Merry Christmas to you and family.

Joe Noon
Ed F. from A. Arundel Auto Service Center responded on 12/04/2018

Thank you Joe for your review and recommendation! We will keep you in mind if a vehicle matching your criteria comes in. Merry Christmas to you and your family!


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Bernice S.
Annapolis, MD
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
I put my trust in Ed and team as they always do right by the customer.
I have been taking my car(s) to A. Arundel for over 15 years and have always been completely satisfied with the work performed. They always tell you ahead of time what is needed to be done and gives you an estimate so you aren't surprised when you pick up your car. They are honest, professional and personable.
I wouldn't dream of going elsewhere.
Ed F. from A. Arundel Auto Service Center responded on 11/20/2018

Thank you again Bernice for your Review and Recommendation. We are pleased to hear your praise. We Appreciate Your Business, Thank You!


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Tina W.
Annapolis, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great Service Always!
Honest great service! Thanks Eddie!
Ed F. from A. Arundel Auto Service Center responded on 11/15/2018

Thank you Tina for taking the time to give us a review and recommendation. We are pleased to hear that you were satisfied with our service. We Appreciate your business.


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Colm M.
Annapolis, MD
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Servicing our very old Mitsubishi Outlander
You have always done the work in a very timely manner and your costs are so affordable. You have done the work that was needed to be done and did not pressure us into doing other things that were not necessary at this time. Thank you. Colm and Margaret McEvoy
Ed F. from A. Arundel Auto Service Center responded on 11/15/2018

Thank you Colm and Margaret! We are pleased to hear that you are satisfied with our service. We try to keep our customers budget in mind when recommending work that needs to done right away. Our recommendations always are about keeping you safe and from breaking down later. We Appreciate your business! Thank you!


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Francisco A.
Annapolis, MD
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great Service!
Come here for honest work. Come here to find someone that takes care of your car. Anne Arundel Auto Service Center = Awesome. It's that easy.
Ed F. from A. Arundel Auto Service Center responded on 11/12/2018

Wow! Francisco, Thank you for such a Great Review and Recommendation! We are Pleased that you were Satisfied with our Service. We Appreciate your Business, Thank you!


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Donald C.
Annapolis, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Donald said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 11/15/2018

Thank you Donald for taking the time to give us a review and recommendation. We Appreciate your business!


MD
Mike D.
Arnold, MD
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Mike said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 11/15/2018

Thank you Mike for your Recommendation! We Appreciate your business!


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Ryan S.
Annapolis, MD
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Ryan said everyone was friendly and helpful.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 11/12/2018

Thank you Ryan for taking the time to give us a Great Review and Recommendation. We are Pleased to hear that you were satisfied with our Service.


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Richard T.
Annapolis, MD
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
know what their doing
Accurately diagnosed issue. Made recommendations for maintaining the car. Did not pile on unnecessary unneeded work. Honest and knowledgeable. Will return.
Ed F. from A. Arundel Auto Service Center responded on 10/16/2018

Thank you Richard for taking the time to give us a review and recommendation. We are pleased to hear that you were Satisfied with our Service. We pride ourselves at being honest and not trying to sell work that is unnecessary. We Appreciate Your Business, Thank You!


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Robert L.
Edgewater, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Robert said he has been to the business in the past and he liked the work. They were honest and they did not try to up sell him.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/23/2018

Thank you Robert for taking the time to give us a review and recommendation. We Appreciate that you keep coming back for service. Thank You!


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Ronda M.
Annapolis, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Ronda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/23/2018

Thank you Ronda for saying that you would recommend us. We Appreciate Your Business!


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Mike P.
Annapolis, MD
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Mike said the staff did what he asked in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/23/2018

Mike, we are pleased to hear that you were Satisfied with our Service. We Appreciate your Business!


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Kyle H.
Annapolis, MD
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Kyle said they did a good job. They were fast, and affordable.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/23/2018

Thank you Kyle for your review. We are happy to hear that you were satisfied with our Service. We thank you for your business!


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Stephen F.
Annapolis, MD
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Stephen said that the place always does great work and the staff is honest.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/11/2018

Thank you for such a Great Review. We are pleased that you think so highly of our shop. We Appreciate your business!


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Rickie H.
Pasadena, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Rickie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/11/2018

Thank you Rickie for your Review and Recommendation! We Are pleased to hear that you were Satisfied with our Service.


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Dennis C.
Annapolis, MD
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Dennis said he was pleased with what they did.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/11/2018

Thank you Dennis for your review and Recommendation! We Appreciate your Business!


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Tom A.
Severna Park, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Tom said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 10/05/2018

Thank you Tom for your review and recommendation. We are pleased to hear that you were satisfied with our service. We Appreciate Your Business!


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