Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 785 Reviews )

100% Would Recommend
Latest Review 13 days ago

Reviews


OS
Olivia S.
Brandywine, MD
Lexus LX 450 Luxury Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Olivia said that the place's service was excellent and she had no issues.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 09/18/2018

Olivia, We are pleased to hear that you were satisfied with our Service. Thank You!


CH
Christine H.
Annapolis, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
A. Arundel Auto Service Center
Always efficient and get the job done in a timely manner.
Ed F. from A. Arundel Auto Service Center responded on 09/05/2018

Thank you Christine! We are pleased to hear that you were satisfied with our service. We Appreciate your business!


PM
Paul M.
Annapolis, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Service
Always a pleasure doing business.
Ed F. from A. Arundel Auto Service Center responded on 09/05/2018

Thank you Paul for taking the time to give us a review and recommendation. We are pleased to hear that you are still satisfied with our service. We Appreciate Your Business! Thank You!


MG
Mike G.
Annapolis, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mike said they do great work.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/30/2018

Thank You Mike for taking the time to give us a review and recommendation! We are pleased to hear that you continue to be satisfied with our Service. We Appreciate Your Business!


LP
Laura P.
Maryland
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Laura said they did what she asked them to do and more, they checked everything on her vehicle and she got her vehicle back in at timely manner.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/21/2018

Laura, Thank you for taking the time to give us a review and recommendation. We are pleased to hear that you were satisfied with our service. We Appreciate Your Business!


SA
Shanell A.
Annapolis, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Shanell said the customer service was great. She stated she felt they were honest.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/15/2018

Shanell, We are pleased to hear that you were satisfied with our Service. Thank you for taking the time to give us a review and recommendation. We Appreciate your business!


HH
Helen H.
Annapolis, MD
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Helen said that she would recommend this business. The experience was good.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/15/2018

Thank you Helen for saying that you would recommend us. We Appreciate your Business!


SN
Steve N.
Annapolis, MD
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Steve said the staff are very responsive, they back up their work, and they treat him fairly. He is always given a good quote and they get him in quickly, he doesn't have to book an appointment far in advance.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/15/2018

Thank you Steve for your review and recommendation! We are please to hear that you continue to be satisfied with our service. We Appreciate your business! Thank you!


HB
Hal B.
Annapolis, MD
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Hal said that he was very satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/15/2018

Hal, Thank you for taking the time to give us a review and recommendation. We are pleased to hear that you were satisfied with our service. We Appreciate your business!

Ed F. from A. Arundel Auto Service Center responded on 08/15/2018

Thank you Hal. We are pleased to hear that you were satisfied with our service. We Appreciate your Business!


VG
Vickie / Philip G.
Arnold, MD
Saturn Sky
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Quick and Friendly Repair Experts!
The A. Arundel team rapidly identified the faulty electrical connector at the root of my ventilation issues. The estimated price to repair it was spot on with what I was actually charged and I had my vehicle back within about 24 hours. Year after year, we have a great experience with this team. We won't take either of our cars anywhere else!
Ed F. from A. Arundel Auto Service Center responded on 08/13/2018

Thank You Vickie and Philip for such a great review and recommendation. We are pleased to hear that year after year you are still highly satisfied with our service. We appreciate your business!


JH
Jessica H.
Annapolis, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jessica said the business was very nice , friendly and did not try to over charge for service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/08/2018

Thank you Jessica for your review and recommendation! We are pleased to hear that you were Satisfied with our Service. We Appreciate your business!


RF
Rob F.
Annapolis, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Stellar as always!
Great service every time. Can't go wrong!
Ed F. from A. Arundel Auto Service Center responded on 08/07/2018

Thank you Rob! We Appreciate your Business! Glad to hear you are still satisfied with our Serivce.


CD
Charles D.
Edgewater, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Charles said the business was not perfect, but they were not terrible.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 08/07/2018

Thank you for taking the time to give us a review. We don't claim to be perfect only honest with our customers. We Appreciate your Business!


CI
Caroline I.
Annapolis, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Caroline said that they were quick, efficient, and friendly, She knew exactly what she was getting.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/30/2018

Thank You Caroline for taking the time to give us a Great Review and Recommendation! We are pleased to hear that you were satisfied with our service. We Appreciate Your Business!


AR
Alberto R.
Annapolis, MD
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Alberto said the staff at this business were very friendly and the price was right.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Alberto, we are pleased to hear your were satisfied with our service. Thank you for the review and recommendation. We Appreciate Your Business!


YB
Young B.
Annapolis, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Young said she was able to drop off her vehicle for service on short notice.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Young, we always try to get our customers in for service even if its with short notice. Thank you for your Business!


GC
Glenda / Bill C.
Annapolis, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great service
This is the only place I trust to maintain my 1999 Honda. It’s an old car but they keep her going. I find Ed and his crew to be honest and trustworthy. I recommend them to my family and my friends.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Thank you Glenda and Bill! We are pleased that you keep coming back to us for service. Thank you for the review and recommendation. We Appreciate your Business!


ED
Earl D.
Annapolis, MD
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Earl said that the facility does good work and the staff is honest.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Earl, Thank you for the great review and recommendation! We are please to hear that you are satisfied with our service. We Appreciate Your Business!


KW
Krista W.
Annapolis, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Krista said the staff are always honest. Eddie always gives her the best deals and good information. He's the greatest.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Thank You Krista for your review and recommendation. We are happy to hear that you are still satisfied with our Service. We Appreciate Your Business!


AE
Andy E.
Annapolis, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Andy said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/21/2018

Andy, We are please to hear that you thought we did a very good job! Thank you for the recommendation. We Appreciate Your Business!


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